2015 Bmw X5: complaints, problems and recalls

WHILE DRIVING WITH MY WIFE AND BOTH KIDS BACK FROM BRUNCH SUNDAY EARLY AFTERNOON - THE LEFT REAR DOOR OPENED ON ITS OWN. IT WAS FULLY CLOSED PREVIOUSLY AND ABOUT A MILE OR TWO DOWN THE ROAD IT POPPED OPEN AND BECAME AJAR WHILE DRIVING AT APPROXIMATELY 25 MPH. THE CAR INDICATED A DOOR WAS OPEN. I HAD PERSONALLY CLOSED THE DOOR AND AM SURE THAT IT WASN'T OPEN WHEN I STARTED DRIVING, THE CAR WOULD HAVE NOTIFIED ME ANYWAY. I PULLED OVER IN A PARKING LOT AND TOOK PHOTOS WHICH I'VE SENT TO BMW. MY DAUGHTER IN THE BACK SEAT WAS STRAPPED INTO A CAR SEA…

Owner-reported narrative. 541 miles reported. Look up ODI 10667555 at NHTSA ↗

THE REAR PASSENGER DOOR LATCH FAILED WHILE DRIVING. THE DOOR WOULD NOT LATCH WHATSOEVER, AND AS SUCH, WOULD SWING FREELY TO FULL OPEN. CLOSING THE DOOR WOULD ONLY BOUNCE IT OFF THE CAR BODY AND WOULD NOT LATCH. I INSPECTED THE LATCH AND FOUND THE DOOR LATCH TO BE IN EXACTLY THE SAME POSITION AS THE OTHER PASSENGER DOORS AND THE DOOR WOULD NOT LATCH WHEN CLOSING FROM INSIDE, OUTSIDE OR WITH DOORS LOCKED OR UNLOCKED. THE INTERIOR DOOR HANDLE HAD NO RESISTANCE AT ALL OR ANY FEELING OF BEING CONNECTED TO THE DOOR LATCH. THE VEHICLE WAS TOWED THE…

Owner-reported narrative. 1,180 miles reported. Look up ODI 10703044 at NHTSA ↗

MY HUSBAND WAS TRAVELING ON THE HIGHWAY AT NIGHT. HE STATED THAT THE CAR IN FROM OF HIS WAS STOPPED IN THE MIDDLE OF THE HIGHWAY. HE WAS UNABLE TO STOP IN TIME TO AVOID REAR ENDING THE OTHER VEHICLE. WE HAVE A NEW BMW X5 SUV AND HE HIT A LEXUS SUV- BOTH SUBSTANTIAL VEHICLES. BOTH CARS WERE NOT DRIVABLE FOLLOWING THE ACCIDENT. THERE IS MAJOR FRONT END DAMAGE- POSSIBLE THE CAR IS TOTALED. I'M NOT SURE YET. THE AIR BAGS DID NOT DEPLOY. THE IMPACT FRACTURED HIS STERNUM. HE DEVELOPED PNEUMONIA 2 DAYS LATER BECAUSE OF THE PAIN IN BREATHING- T…

Owner-reported narrative. 2,200 miles reported. Look up ODI 10723801 at NHTSA ↗

TAIL LIGHTS DO NOT LIGHT WHILE AUTO IS IN DRIVE ON CITY STREET OR HIGHWAY AND VEHICLE IS IN MOTION. THIS MAKES THE CAR DIFFICULT TO SEE AT NIGHT FROM THE REAR. HEADLIGHTS, BACKUP LIGHTS, AND BREAK LIGHTS WORK CORRECTLY. THERE IS NO COMPUTER NOTIFICATION OR OTHER INDICATOR INSIDE THE VEHICLE TO INDICATE THAT THE TAIL LIGHTS HAVE FAILED.

Owner-reported narrative. 10,000 miles reported. Look up ODI 10783174 at NHTSA ↗

PURCHASED AS A NEW CAR (BMW X5) AND 6-MONTHS LATER THE UNDERBODY SPLASH SHIELD FELL OFF. WHEN I WENT FOR OIL SERVICE THE DEALER STATED THAT IT HAD TO BE REPLACED ($392). THE CAR IS USED FOR VERY LIGHT USE SO I BELIEVE THIS IS A MANUFACTURER ISSUE. IN THIS CASE THERE WAS NO ACCIDENT.

Owner-reported narrative. 5,000 miles reported. Look up ODI 10839485 at NHTSA ↗

I WAS DRIVING MY 2015 X5 (BOUGHT IT NEW IN MARCH AND THE CAR ONLY HAS 2599 MILES RIGHT WHEN THE MALFUNCTION HAPPENED ON AUG 8TH 2015) TO A LOCAL TRADER JOE'S AFTER GETTING OFF FROM HIGHWAY 101 WHEN SUDDENLY EVERYTHING ON THE CAR FAILED. I WAS IN THE MIDDLE OF A LEFT TURN AND ALMOST RAN INTO THE CAR NEXT TO ME WHICH ALSO WAS TURNING LEFT WHEN THE STEERING WHEEL BECAME SO STIFF THAT I CAN HARDLY TURN IT. AT THE SAME TIME, THE AIRBAG MALFUNCTION LIGHT IS ON AND THE SAFETY BELT RESTRAINT SYSTEM FAILED. THE SAFETY BELT BECAME SO LOOSE THAT IT DIDN'T…

Owner-reported narrative. 2,599 miles reported. Look up ODI 10854510 at NHTSA ↗

FRONT PASSENGER SEAT BELT IS INSTALLED INCORRECTLY WITHIN THE B PILLAR CAUSING THE BELT TO BE TWISTED AND INTERFERES WITH THE SPEED AND TOTALITY OF THE BELT'S RETRACTION. I NOTED THIS TO THE SALESMAN AT NEW VEHICLE DELIVERY AND WAS TOLD IT WAS NOT A SAFETY CONCERN AND THAT THEY'D FIX IT AT THE NEXT SERVICE APPOINTMENT. AT THE SERVICE APPOINTMENT, I COMPLAINED AGAIN ABOUT THE TWISTED SEAT BELT AND WAS FIRST ACCUSED OF TWISTING THE SEAT BELT. THE BMW TECHS ATTEMPTED TO "UNTWIST" THE SEAT BELT AND TOLD ME THAT THEY HAD FIXED IT. UPON RETURN OF…

Owner-reported narrative. 3 miles reported. Look up ODI 10859990 at NHTSA ↗

I PARKED MY 2015 BMW X5 AT WORK AT 8:30 AM. WHEN I GOT INTO THE CAR AT 5:00 PM ALL THE LIGHTS WERE RED AND YELLOW ON THE DASHBOARD. I TRIED TO SEE IF THE VEHICLE CAN BE DRIVEN AND I ALMOST GOT INTO AN ACCIDENT JEOPARDIZING MY LIFE. LUCKILY, NOBODY ELSE WAS DRIVING IN THE PARKING LOT AT THE SAME TIME AS I DID NOT HAVE POWER IN THE STEERING WHEEL AND I WAS NOT ABLE TO TURN OFF THE ENGINE. NEXT DAY, MY CAR WAS TOWED TO THE DEALERSHIP WHERE THEY TOLD ME THAT I HAVE RODENT ISSUES AND THE RODENTS CHEWED THE WIRING INSIDE THE HARNESS. I CALLED…

Owner-reported narrative. 10,000 miles reported. Look up ODI 10919875 at NHTSA ↗

Reported: 2014-10-17 (October 17, 2014)

BMW of North America, LLC (BMW) is recalling certain model year 2015 X5 vehicles manufactured September 12, 2014,to September 21, 2014 and equipped with the optional rear comfort seat. The left rear seat belt attachment point in the affected vehicles may not have been sufficiently welded.

Consequence: In the event of a crash, the seat belt attachment could break and fail to restrain a seat occupant, increasing the risk of injury.

Remedy: BMW will notify owners, and dealers will replace the left rear seat frame, free of charge. The recall began November 2014. Owners may contact BMW customer service at 1-800-525-7417 or CustomerRelations@bmwusa.com.

Reported: 2015-03-13 (March 13, 2015)

BMW of North America, LLC (BMW) is recalling certain model year 2015 BMW X5 xDrive 35d Sports Activity Vehicles (SAV) manufactured August 19, 2014, to February 16, 2015, and 2014-2015 BMW X5 xDrive 35i, X5 sDrive 35i, X5 xDrive 50i, Sports Activity Vehicles (SAV) manufactured August 28, 2013, to February 16, 2015. In the affected vehicles, the Head Protection System (HPS) air bag may not be securely connected to the air bag inflator gas generator.

Consequence: Without a secure connection to the inflator, the HPS air bags may have insufficient inflation during a vehicle crash, increasing the risk of injury.

Remedy: BMW will notify owners, and dealers will replace the Head Protection System, free of charge. The recall began on June 24, 2015. Owners may contact BMW customer service at 1-800-525-7417.

Reported: 2016-09-21 (September 21, 2016)

BMW of North America, LLC. (BMW) is recalling certain model year 2015 BMW X3 sDrive28i, X3 xDrive28i, X3 xDrive35i, X3 xDrive28d, X4 xDrive28i and X4 xDrive35i vehicles, and model year 2014-2015 X5 xDrive35i, X5 sDrive35i, X5 xDrive50i, and 2014 X5 xDrive35d vehicles. The affected vehicles have a driver's frontal air bag inflator that may have been improperly welded.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator housing could separate from the base plate and result in metal striking the vehicle occupants, potentially resulting in serious injury or death.

Remedy: BMW will notify owners, and dealers will replace the driver's front air bag, free of charge. The recall began on November 1, 2016. Owners may contact BMW customer service at 1-800-525-7417.

Reported: 2018-10-25 (October 25, 2018)

BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.

Consequence: The melting intake manifold can increase the risk of a fire.

Remedy: BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall began May 13, 2019. Owners may contact BMW customer service at 1-800-525-7417.

Reported: 2021-07-29 (July 29, 2021)

BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Reported: 2021-11-19 (November 19, 2021)

BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.

Consequence: A melting intake manifold increases the risk of a fire.

Remedy: Dealers will replace the EGR cooler and inspect the intake manifold, replacing it as necessary, free of charge. This recall includes all vehicles previously recalled under 18V-755. Vehicles previously recalled under 18V-755 will need to have the new remedy performed for this recall. An interim owner notification letter was mailed on January 18, 2022. The remedy is expected to be available in June 2022. Owner notification letters were mailed on July 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.