2014 Audi Q7: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
45 owner complaints analyzed
2 distinct recall campaigns
50,150 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 29 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 11 of 45 complaints (24.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 9 | 20.0% |
| Engine operation | 6 | 13.3% |
| Transmission and shifting | 3 | 6.7% |
| Braking behavior | 2 | 4.4% |
| Electrical and battery issues | 2 | 4.4% |
| Steering behavior | 2 | 4.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 11 |
| Engine | 10 |
| Electrical System | 7 |
| Fuel System, Gasoline | 6 |
| Vehicle Speed Control | 5 |
| Power Train | 4 |
| Air Bags | 3 |
| Suspension | 3 |
Fuel/Propulsion System: 11; Engine: 10; Electrical System: 7; Fuel System, Gasoline: 6; Vehicle Speed Control: 5; Power Train: 4; Air Bags: 3; Suspension: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 8 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 1 |
Under 25,000: 5; 25,000 to 49,999: 8; 50,000 to 74,999: 8; 75,000 to 99,999: 3; 100,000 to 149,999: 4; 150,000 and above: 1
25,000 to 49,999 miles has the most reports with usable mileage (8). 16 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 4 |
| 2015 | 1 |
| 2017 | 3 |
| 2018 | 8 |
| 2019 | 5 |
| 2020 | 6 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 4 |
| 2024 | 6 |
| 2025 | 4 |
| 2026 | 1 |
2014: 4; 2015: 1; 2017: 3; 2018: 8; 2019: 5; 2020: 6; 2021: 2; 2022: 1; 2023: 4; 2024: 6; 2025: 4; 2026: 1
Pattern summary
Fuel/Propulsion System leads the component reports. Fuel system concerns appears in 9 complaint narratives. Engine operation appears in 6 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10558242 · 2014-01-02 (January 2, 2014)
I WAS TURNING LEFT ONTO A MAIN ROAD WHEN THE HATCHBACK SPONTANEOUSLY OPENED, I.E. THE CAR WAS MOVING AND THE DOOR TO THE BACK OF THE CAR OPENED ALL BY ITSELF. I HAVE SUBSEQUENTLY TESTED (IN AN EMPTY PARKING LOT) IF THE KEY FOB OR THE DOOR-RELEASE WILL OPERATE WHILE THE CAR IS IN MOTION (I.E. I TESTED TO SEE IF PERHAPS I HAS INADVERTENTLY TRIGGERED THE DOOR OPENING BUTTON)-- AND NEITHER WILL OPEN THE DOOR WHEN THE CAR IS MOVING. I HAVE CONTACTED AUDI AND THEIR FIRST RESPONSE WAS THAT I HAD PROBABLY ACCIDENTALLY HIT THE BUTTON, AND THEN T…
Owner-reported narrative. 3,000 miles reported. Look up ODI 10558242 at NHTSA ↗
Owner report 10567601 · 2014-03-06 (March 6, 2014)
CAR PERIODICALLY STALLS ON ACCELERATING FROM A STOP, EVEN THOUGH ENGINE IS UP TO NORMAL OPERATING TEMPERATURE. CAR WILL GET TO APPROX 10-15 MPH, THEN STALL, WITH A COMPLETE LOSS OF POWER. MUST PUSH GAS PEDAL ALL THE WAY TO THE FLOOR TO OVERCOME THE STALL, THEN THE CAR LEAPS FORWARD, SPINNING THE TIRES. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST FEW WEEKS. AM VERY CONCERNED WHENEVER I START UP AT AN INTERSECTION, AS I DON'T KNOW WHEN THIS SITUATION WILL OCCUR. I THINK THIS IS A SAFETY ISSUE WHICH SHOULD BE CORRECTED. *TR
Owner-reported narrative. 2,670 miles reported. Look up ODI 10567601 at NHTSA ↗
Owner report 10626358 · 2014-08-19 (August 19, 2014)
IN AUDI Q7, THERE IS A LOCK BUTTON ON THE REAR DOORS, WHICH LOCKS THE WHOLE CAR. THIS BUTTON DOES NOT GET DISABLED WHEN THE CHILD LOCK IS ENGAGED. A CHILD SEATED IN A REAR SEAT CAN KICK THE BUTTON AND EASILY LOCK THE DRIVER OUT OF THE VEHICLE, IF THE DRIVER HAS LEFT THE CAR WITH KEYS INSIDE THE CAR. THIS IS VERY COMMON FOR REFILLING OF GAS. OUR DAUGHTER WAS LOCKED IN THE CAR FOR 1/2 HOUR WHILE I BROUGHT ANOTHER SET OF KEYS. IT WAS HOT OUTSIDE AND THE CAR WAS NOT RUNNING, SO THERE WAS NO A/C. POLICE WAS DISPATCHED TO THE SCENE TO BREAK HER O…
Owner-reported narrative. 2,000 miles reported. Look up ODI 10626358 at NHTSA ↗
Owner report 10660256 · 2014-11-22 (November 22, 2014)
THIS A COMPLAINT ABOUT OVER BRIGHT HEADLIGHTS. WHEN CERTAIN AUTOS ARE PASSING ME WITH ONCOMING TRAFFIC I FIND CERTAIN HEADLAMPS TO BE ACTUALLY DANGEROUSLY BRIGHT AND ANGLED DIRECTLY AT MY HEIGHT ( I AM 5"10") IN MY MAZDA 6 STATION WAGON (2005). MY AUTO IS OF STANDARD HEIGHT YET THE HEADLAMPS ON THE AUDI, BMW AND OTHER SUVS ARE NOT ANGLED DOWN AND BLIND ME AT NIGHT. WHEN THEY COME UP BEHIND ME , THEY ARE OVERBRIGHT IN MY REAR VIEW MIRROR, AND ESPECIALLY IN THE DRIVERS OUTSIDE MIRROR (WHICH I CAN'T CHANGE TO NIGHT MODE). MANY MANY PEOPLE I H…
Owner-reported narrative. Look up ODI 10660256 at NHTSA ↗
Owner report 10701109 · 2015-03-23 (March 23, 2015)
TL*THE CONTACT OWNS A 2014 AUDI Q7. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE PANORAMIC SUN ROOF SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Owner-reported narrative. 10,000 miles reported. Look up ODI 10701109 at NHTSA ↗
Owner report 10995865 · 2017-06-19 (June 19, 2017)
RANDOMLY, WHEN THE VEHICLE COMES TO A STOP, THE WHEEL WILL TURN TO THE RIGHT 90 DEGREES, YET THE CAR WOULD GO STRAIGHT. THIS HAPPENS RANDOMLY WHEN DRIVING TOO. THE WHEEL TURNS TO THE RIGHT 90 DEGREES, YET THE CAR GO STRAIGHT. YOU HAVE TO FORCE THE STEERING WHEEL BACK TO STRAIGHT. DEALER SAYS NOTHING IS WRONG WITH THE VEHICLE AND CAN'T DUPLICATE THE EVENTS. A LOUD CLUNKING/BANGING NOISE WHEN THE CAR IS SHIFTED INTO REVERSE. THE WHOLE VEHICLE WILL SHAKE. THE DEALER DID DUPLICATE THE NOISE, YET THEY COULDN'T TELL US WHAT WAS CAUSING IT SO TH…
Owner-reported narrative. 23,000 miles reported. Look up ODI 10995865 at NHTSA ↗
Owner report 11006680 · 2017-07-21 (July 21, 2017)
06/23/2017 TOOK VEHICLE INTO DEALER FOR AIRBAG WARNING LIGHT, REPAIR FINISHED 06/30/2017 DUE TO CRACKED CONNECTOR UNDER DRIVER'S SEAT IN A WIRING BUNDLE THAT DOES NOT FLEX WITH MOVEMENT OF SEAT. CONNECTOR UNDER DRIVER'S SEAT IN A WIRING BUNDLE SHORTED ONE MONTH AFTER SEAT WAS REMOVED FOR BATTERY REPLACEMENT. DISABLING ALL AIRBAGS AND SEAT BELT MODULE. VEHICLE WAS PARKED ON CITY STREET WHEN AIRBAG WARNING LIGHT CAME ON. MY CONCERN IS REMOVING THE DRIVER'S SEAT OR STRESS CAN CAUSE CRACKING OF THIS SEATBELT CONNECTOR DISABLING THE AIRBAGS IS A SE…
Owner-reported narrative. 63,500 miles reported. Look up ODI 11006680 at NHTSA ↗
Owner report 11010398 · 2017-07-24 (July 24, 2017)
THIS MORNING MY WAS PARKED IN THE PARKING LOT OF ONE SUPERMARKET. I USED THE KEY TO START THE CAR AND OPENED FRONT PASSENGER SIDE DOOR TO LOAD THE STUFF. MY NANNY OPENED 2ND ROW PASSENGER SIDE DOOR TO SIT MY DAUGHTER IN THE CAR SEAT. AFTER THEN WE BOTH CLOSED THE DOORS. I TRIED TO OPEN THE DRIVER SIDE DOOR AND MY NANNY TRIED TO OPEN THE 2ND ROW DRIVER'S SIDE DOOR. BUT WE COULDN'T OPEN BOTH DOORS! I TRIED TO OPEN THE TRUNK. BUT I COULDN'T OPEN IT. ALL DOORS JUST AUTOMATICALLY LOCKED WHEN THE CAR WAS FULLY STOPPED AND THE ENGINE WAS RUNNING. MY …
Owner-reported narrative. Look up ODI 11010398 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V298000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2017-05-03 (May 3, 2017)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
NHTSA campaign record ↗23V086000 · Equipment:Other:Labels | Tires
Reported: 2023-02-15 (February 15, 2023)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
NHTSA campaign record ↗