2009 Audi Q7: complaints, problems and recalls

I STARTED THE LEMON LAW PROCESS A YEAR AGO FOR THIS VEHICLE THINKING THAT IT WAS DEFECTIVE. I HAVE ONLY RECENTLY BEEN INFORMED THAT THE PROBLEM I AM EXPERIENCING IS A DESIGN FEATURE, THEY EVEN CALLED IT A "SAFETY FEATURE" - BUT IT IS VERY DANGEROUS. IF YOUR FOOT TOUCHES THE BRAKE PEDAL WHILE YOUR ARE ACCELERATING, THE ENGINE WILL SHUTDOWN TO AN IDLE FOR SEVERAL SECONDS, ALLOWING THE TRAFFIC THAT YOU ARE PULLING OUT INTO TO ALMOST CRASH INTO YOU. WITH AS MANY CLOSE CALLS AS I HAVE HAD, I AM CERTAIN THAT THERE HAVE BEEN ACCIDENTS (AND PERHAPS DEA…

Owner-reported narrative. 100 miles reported. Look up ODI 10368121 at NHTSA ↗

WE TOOK OUR 2009 AUDI Q7 IN TO CHANGE THE HEADLAMP. WHILE THERE, AUDIT INFORMED US THAT THE BRAKES NEEDED TO BE REPLACED. WE WERE SURPRISED GIVEN THAT THE VEHICLE HAD ONLY 25,037 MILES ON IT. AUDI INFORMED US THAT THIS IS A PROBLEM THEY HAVE BEEN HAVING WITH THE Q7 AND THAT THE BRAKES ARE HAVING A SHORTER USEFUL LIFE THAN EXPECTED. WE DID NOT HAVE ANY INJURIES, BUT WE WERE CHARGED $1,448.84 FOR AN ISSUE THAT SEEMS LIKE IT SHOULD BE AUDI'S PROBLEM. BUT MORE IMPORTANTLY, WE ARE CONCERNED ABOUT OTHERS DRIVING Q7'S WHO MAY NOT REALIZE THAT THE…

Owner-reported narrative. 25,037 miles reported. Look up ODI 10386641 at NHTSA ↗

IGNITION COIL LIGHT CAME ON AND VEHICLE ENGINE BEGAN SPUTTERING. PULLED OVER TO THE SIDE OF THE HIGHWAY TO ATTEMPT TO TURN AROUND AND TAKE VEHICLE HOME. CAR STALLED OUT AND WOULD NOT RESTART. HAD TO GET IT TOWED TO AUDI DEALER. *TR

Owner-reported narrative. 40,100 miles reported. Look up ODI 10475838 at NHTSA ↗

CAR STALLED IN THE MIDDLE OF A BUSY ROAD. POWER STEERING STOPPED WORKING. METAL PARTICLES ALL OVER THE FUEL SYSTEM. CAR NEEDS A NEW ENGINE AND FUEL SYSTEM. *TR

Owner-reported narrative. 120,000 miles reported. Look up ODI 10552898 at NHTSA ↗

AIR BAG LIGHT CAME ON AND DEALER PERFORMED A FUNCTION TEST. THE TEST FAILED BECAUSE OF A FAULTY AIR BAG MODULE THAT HAD AN ESTIMATED REPLACEMENT COST OF $1294.12 I WAS TOLD THAT THIS WOULD BE AT MY EXPENSE AS SAFETY COMPONENTS WERE NOT REPLACED BEYOND THE ORIGINAL MANUFACTURES WARRANTIES. *JS

Owner-reported narrative. 70,000 miles reported. Look up ODI 10585303 at NHTSA ↗

TAILGATE ON MY CAR DOES NOT OPEN ALL THE WAY UP LIKE IT USED TO, SOMETIMES WHEN IT STOPS AND SOMEONE TRIES TO REACH INSIDE IT CLOSES BY ITSELF, THIS HAPPENED WHEN MY WIFE WAS TRYING TO TAKE SOMETHING OUT OF THE TRUNK. IF I DID NOT GRAB THE TAILGATE AND STOP IT COULD CRUSH MY WIFE'S HANDS. CALLED AUDI TO ASK IF THERE IS A RECALL FOR SOMETHING LIKE THAT, THEY TOLD ME THAT THERE IS NONE. *TR

Owner-reported narrative. 74,000 miles reported. Look up ODI 10670914 at NHTSA ↗

ACCORDING TO AUDI ATLANTA THE HIGH PRESSURE FUEL PUMP (HPFP) EXPLODED. THIS SMALL BUT CONTAINED EXPLOSION WAS CENTERED WITHIN THE HIGH PRESSURE FUEL PUMP ITSELF BUT THEN SENT SMALL METAL FRAGMENTS THOROUGH THE FUEL SYSTEM FROM DIESEL FUEL TANK THROUGH THE INJECTORS. DUE TO THIS 10K+ IN PARTS AND 4K+ IN LABOR WAS REQUIRED TO FLUSH THE SYSTEM, REPLACE ALMOST ALL OF THE PARTS IN ORDER TO REPAIR THE DAMAGE.

Owner-reported narrative. 124,000 miles reported. Look up ODI 10723664 at NHTSA ↗

DRIVER SIDE AIR BAG AND IGNITOR REPLACED AT MY EXPENSE IN AUGUST 2015. I LIVE IN GLEN ST. MARY, FLORIDA. THE COMPUTER SHOWED FAILURE OF AIR BAG ON DASH BOARD. I HAVE DEALER RECORDS OF REPAIR. THIS WAS NOT A FUNCTION OF AN ACCIDENT.

Owner-reported narrative. 105,172 miles reported. Look up ODI 10806651 at NHTSA ↗

Reported: 2016-09-13 (September 13, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

Reported: 2018-11-19 (November 19, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.

Reported: 2023-02-15 (February 15, 2023)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."

Consequence: An overloaded vehicle can increase the risk of a crash.

Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.