2009 Audi Q7 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
21 owner complaints analyzed
3 distinct recall campaigns
90,000 mi median reported failure mileage
Scope: 2009 model year. Data snapshot: . 15 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 7 of 21 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 5 | 23.8% |
| Engine operation | 2 | 9.5% |
| Braking behavior | 2 | 9.5% |
| Transmission and shifting | 1 | 4.8% |
| Electrical and battery issues | 1 | 4.8% |
| Steering behavior | 1 | 4.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 7 |
| Electrical System | 3 |
| Engine | 3 |
| Visibility/Wiper | 3 |
| Air Bags | 2 |
| Fuel System, Diesel | 2 |
| Power Train | 2 |
| Unknown Or Other | 2 |
Fuel/Propulsion System: 7; Electrical System: 3; Engine: 3; Visibility/Wiper: 3; Air Bags: 2; Fuel System, Diesel: 2; Power Train: 2; Unknown Or Other: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 7 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 2; 50,000 to 74,999: 2; 75,000 to 99,999: 2; 100,000 to 149,999: 7; 150,000 and above: 0
100,000 to 149,999 miles has the most reports with usable mileage (7). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 1 |
| 2011 | 1 |
| 2012 | 1 |
| 2013 | 1 |
| 2014 | 1 |
| 2015 | 3 |
| 2016 | 1 |
| 2017 | 3 |
| 2019 | 4 |
| 2020 | 3 |
| 2021 | 2 |
2010: 1; 2011: 1; 2012: 1; 2013: 1; 2014: 1; 2015: 3; 2016: 1; 2017: 3; 2019: 4; 2020: 3; 2021: 2
Pattern summary
Fuel/Propulsion System leads the component reports. Fuel system concerns appears in 5 complaint narratives. Engine operation appears in 2 complaint narratives. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10723664 · 2015-06-05 (June 5, 2015)
ACCORDING TO AUDI ATLANTA THE HIGH PRESSURE FUEL PUMP (HPFP) EXPLODED. THIS SMALL BUT CONTAINED EXPLOSION WAS CENTERED WITHIN THE HIGH PRESSURE FUEL PUMP ITSELF BUT THEN SENT SMALL METAL FRAGMENTS THOROUGH THE FUEL SYSTEM FROM DIESEL FUEL TANK THROUGH THE INJECTORS. DUE TO THIS 10K+ IN PARTS AND 4K+ IN LABOR WAS REQUIRED TO FLUSH THE SYSTEM, REPLACE ALMOST ALL OF THE PARTS IN ORDER TO REPAIR THE DAMAGE.
Owner-reported narrative. 124,000 miles reported. Look up ODI 10723664 at NHTSA ↗
Owner report 10860850 · 2016-04-21 (April 21, 2016)
AFTER MAJOR SERVICE CHECK STARTED SMELLING GAS PERCEDED WITH HEADACHES AND FALLING ASLEEP DRIVING,CALLED SERVICE DEPARTMENT WITH COMPLAINT TOOK CAR BACK TO DEALER WAS TOLD FUEL WAS LEAKING,FUEL FILTER CRACKED, ASKED WHY WASN'T IT CHECK DURING SERVICE WAS TOLD IT WASN'T PART OF SERVICE,ASKED WAS MY CAR DRIVEABLE? RESPONSE NO! CHECKING WINDSHIELD FLUID IS MORE IMPORTANT THAN CHECKING THE FUEL FILTER? ?? THE HEAVY GAS SMELL WAS WHEN DRIVING AND WHEN CAR TURNED OFF! THIS COULD HAVE RESULTED IN DEATH/SERIOUS INJURY IF THERE WAS AN ACCIDENT DUE TO …
Owner-reported narrative. Look up ODI 10860850 at NHTSA ↗
Owner report 10475838 · 2012-09-18 (September 18, 2012)
IGNITION COIL LIGHT CAME ON AND VEHICLE ENGINE BEGAN SPUTTERING. PULLED OVER TO THE SIDE OF THE HIGHWAY TO ATTEMPT TO TURN AROUND AND TAKE VEHICLE HOME. CAR STALLED OUT AND WOULD NOT RESTART. HAD TO GET IT TOWED TO AUDI DEALER. *TR
Owner-reported narrative. 40,100 miles reported. Look up ODI 10475838 at NHTSA ↗
Owner report 10552898 · 2013-11-19 (November 19, 2013)
CAR STALLED IN THE MIDDLE OF A BUSY ROAD. POWER STEERING STOPPED WORKING. METAL PARTICLES ALL OVER THE FUEL SYSTEM. CAR NEEDS A NEW ENGINE AND FUEL SYSTEM. *TR
Owner-reported narrative. 120,000 miles reported. Look up ODI 10552898 at NHTSA ↗
Owner report 10368121 · 2010-11-29 (November 29, 2010)
I STARTED THE LEMON LAW PROCESS A YEAR AGO FOR THIS VEHICLE THINKING THAT IT WAS DEFECTIVE. I HAVE ONLY RECENTLY BEEN INFORMED THAT THE PROBLEM I AM EXPERIENCING IS A DESIGN FEATURE, THEY EVEN CALLED IT A "SAFETY FEATURE" - BUT IT IS VERY DANGEROUS. IF YOUR FOOT TOUCHES THE BRAKE PEDAL WHILE YOUR ARE ACCELERATING, THE ENGINE WILL SHUTDOWN TO AN IDLE FOR SEVERAL SECONDS, ALLOWING THE TRAFFIC THAT YOU ARE PULLING OUT INTO TO ALMOST CRASH INTO YOU. WITH AS MANY CLOSE CALLS AS I HAVE HAD, I AM CERTAIN THAT THERE HAVE BEEN ACCIDENTS (AND PERHAPS DEA…
Owner-reported narrative. 100 miles reported. Look up ODI 10368121 at NHTSA ↗
Owner report 10386641 · 2011-03-07 (March 7, 2011)
WE TOOK OUR 2009 AUDI Q7 IN TO CHANGE THE HEADLAMP. WHILE THERE, AUDIT INFORMED US THAT THE BRAKES NEEDED TO BE REPLACED. WE WERE SURPRISED GIVEN THAT THE VEHICLE HAD ONLY 25,037 MILES ON IT. AUDI INFORMED US THAT THIS IS A PROBLEM THEY HAVE BEEN HAVING WITH THE Q7 AND THAT THE BRAKES ARE HAVING A SHORTER USEFUL LIFE THAN EXPECTED. WE DID NOT HAVE ANY INJURIES, BUT WE WERE CHARGED $1,448.84 FOR AN ISSUE THAT SEEMS LIKE IT SHOULD BE AUDI'S PROBLEM. BUT MORE IMPORTANTLY, WE ARE CONCERNED ABOUT OTHERS DRIVING Q7'S WHO MAY NOT REALIZE THAT THE…
Owner-reported narrative. 25,037 miles reported. Look up ODI 10386641 at NHTSA ↗
Owner report 11047566 · 2017-11-20 (November 20, 2017)
WHILE IN MOTION ON THE HIGHWAY, THIS VEHICLE INTERMITTENTLY LOSES POWER. A WARNING ON THE DASH SHOWS "GEARBOX MALFUNCTION" AND THE VEHICLE GOES INTO LIMP MODE. ONCE OVER SO THE SIDE OF THE ROAD, THE VEHICLE CAN BE TURNED OFF, AND THEN RESTARTED. ONCE RESTARTED, NO WARNING LIGHTS ARE VISIBLE AND THE VEHICLE DRIVES AS NORMAL. THIS SEEMS TO HAPPEN IN THE SUMMER MONTHS RATHER THEN WINTER AND IS SPORADIC. SOMETIMES IT WON'T HAPPEN FOR A MONTH. OTHER TIMES IT WILL HAPPEN 3 TIMES IN THE SAME TRIP. IT IS DANGEROUS TO TRY AND GET OVER TO THE SIDE…
Owner-reported narrative. 90,000 miles reported. Look up ODI 11047566 at NHTSA ↗
Owner report 11234983 · 2019-07-26 (July 26, 2019)
NOTICED A STRONG GASOLINE SMELL IN THE ENCLOSED GARAGE WHERE THE VEHICLE IS KEPT. RESEARCHED THE ISSUE ONLINE AND DISCOVERED SEVERAL INSTANCES WHERE THE PRESSURIZED FUEL FILTER ASSEMBLY ON TOP OF THE FUEL TANK (LEFT SIDE, BENEATH SECOND ROW REAR SEAT) DEVELOPS CRACKS IN THE PLASTIC AND EMITS A FINE SPRAY OF FUEL. I REMOVED THE SECOND ROW SEAT AND DISCOVERED A POOL OF LIQUID GASOLINE ON TOP OF THE PRESSURIZED FUEL FILTER. AUDI HAS AN EXISTING RECALL UNDER NHTSA CAMPAIGN NUMBER: 16V660000, WHICH MERELY "INSTALLS A BUTYL RUBBER BAND TO PROTECT THE…
Owner-reported narrative. 103,000 miles reported. Look up ODI 11234983 at NHTSA ↗