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U.S. public vehicle records

2013 Toyota PRIUS problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

408 owner complaints analyzed

3 distinct recall campaigns

53,000 mi median reported failure mileage

Scope: 2013 model year. Data snapshot: . 173 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 229 of 408 complaints (56.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior24359.6%
Electrical and battery issues317.6%
Engine operation225.4%
Steering behavior153.7%
Transmission and shifting61.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
229
Electrical System
49
Unknown Or Other
49
Engine
37
Vehicle Speed Control
21
Air Bags
17
Fuel/Propulsion System
16
Power Train
14
Component breakdown data
CategoryCount
Service Brakes229
Electrical System49
Unknown Or Other49
Engine37
Vehicle Speed Control21
Air Bags17
Fuel/Propulsion System16
Power Train14

Service Brakes: 229; Electrical System: 49; Unknown Or Other: 49; Engine: 37; Vehicle Speed Control: 21; Air Bags: 17; Fuel/Propulsion System: 16; Power Train: 14

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
65
25,000 to 49,999
20
50,000 to 74,999
17
75,000 to 99,999
23
100,000 to 149,999
30
150,000 and above
18
Reported problems by failure mileage data
CategoryCount
Under 25,00065
25,000 to 49,99920
50,000 to 74,99917
75,000 to 99,99923
100,000 to 149,99930
150,000 and above18

Under 25,000: 65; 25,000 to 49,999: 20; 50,000 to 74,999: 17; 75,000 to 99,999: 23; 100,000 to 149,999: 30; 150,000 and above: 18

Under 25,000 miles has the most reports with usable mileage (65). 235 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012
1
2013
28
2014
28
2015
11
2016
16
2017
12
2018
28
2019
29
2020
20
2021
18
2022
17
2023
32
2024
56
2025
80
2026
32
Complaints over time data
CategoryCount
20121
201328
201428
201511
201616
201712
201828
201929
202020
202118
202217
202332
202456
202580
202632

2012: 1; 2013: 28; 2014: 28; 2015: 11; 2016: 16; 2017: 12; 2018: 28; 2019: 29; 2020: 20; 2021: 18; 2022: 17; 2023: 32; 2024: 56; 2025: 80; 2026: 32

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 243 complaint narratives. Electrical and battery issues appears in 31 complaint narratives. Engine operation appears in 22 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10520768 · 2013-06-19 (June 19, 2013)

I OWN A NEW 2013 TOYOTA PRIUS V-5. WHILE ON THE FREEWAY TAKING AN INTERCHANGE. I HAD CRUISE CONTROL SET AT 65 MPH, DISENGAGING IT AS I APPROACHED THE INTERCHANGE THAT SLOWS TO 35 MPH DUE TO THE CURVE. I WAS COASTING WHEN THE CAR SUDDENLY BRAKE, INTERNAL WARNING LIGHT FLASHING, ALARM BEEPING AND SEAT BELT LOCKED UP. I WAS ALONE IN THE CAR (THANK GOD) WITH NO CARS BEHIND ME OR IN FRONT OF ME. IT WAS AN EXTREMELY WINDY DAY AND WAS TOLD BY TOYOTA THAT IT IS POSSIBLE SOMETHING BLEW IN FRONT OF THE SENSOR. THAT IN ITSELF IS ANOTHER SAFETY ISSUE. …

Owner-reported narrative. 650 miles reported. Look up ODI 10520768 at NHTSA ↗

Owner report 10523319 · 2013-07-05 (July 5, 2013)

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 2 MPH AND APPLYING THE BRAKES, THE VEHICLE LUNGED FORWARD AND ACCELERATED UNEXPECTEDLY. THE VEHICLE WOULD NOT RESPOND TO THE BRAKES AND CRASHED INTO A NEARBY CEMENT POST. THERE WERE NO PERSONAL INJURIES. A POLICE REPORT WAS FILED. THERE WAS SEVERE BODY DAMAGE TO THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 500.

Owner-reported narrative. 500 miles reported. Look up ODI 10523319 at NHTSA ↗

Owner report 10633254 · 2014-09-15 (September 15, 2014)

I WAS DRIVING ON THE HIGHWAY AT 55~60MPH, AND SUDDENLY THE POWER STEERING TROUBLE LIGHT INDICATOR CAME ON. I NOTICED THE STEERING WHEEL WAS A BIT HARDER TO TURN( LEFT OR RIGHT). I SLOWED DOWN AND TOOK THE FIRST EXIT, REDUCING SPEED TO 30~35MPH. AT THE STOP SIGN, ALL INDICATORS LIGHT CAME ON AND I COULDN'T TURN THE STEERING WHEEL (LEFT OR RIGHT). I WAS ABLE TO ACCELERATE OUT OF THE STOP SIGN, BUT THEN I FELT A "THUGH" IN THE ENGINE, AND NOTICE I DIDN'T HAVE ANY BRAKING POWER FOR A FEW SECOND. SO I PULLED OVER, I TURNED THE CAR OFF, AND TURN…

Owner-reported narrative. 24,250 miles reported. Look up ODI 10633254 at NHTSA ↗

Owner report 10945285 · 2017-01-14 (January 14, 2017)

ON JAN 2, 2017, I ATTEMPTED TO START MY 2013 TOYOTA PRIUS. THE VEHICLE DASH HAD THE FOLLOWING WARNING LIGHTS ILLUMINATED, CHECK HYBRID, ELECTRONIC POWER STEERING WARNING, BRAKE WARNING LIGHT AND THE MASTER WARNING LIGHT. THE VEHICLE WOULD NOT SHIFT INTO DRIVE OR REVERSE AND WOULD ONLY DEFAULT TO THE NEUTRAL POSITION. UPON OPENING THE HOOD OF THE ENGINE COMPARTMENT I NOTICED THE WIRING TO THE HYBRID INVERTER HAD BEEN EXTENSIVELY DAMAGED (CHEWED, GNAWED) TO THE EXTENT THAT THE PHYSICAL WIRES WERE TOUCHING EACH OTHER AND POSSIBLY SHORTING OR GROUN…

Owner-reported narrative. 32,873 miles reported. Look up ODI 10945285 at NHTSA ↗

Owner report 10598997 · 2014-06-17 (June 17, 2014)

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V053000 (HYBRID PROPULSION SYSTEM) THE VEHICLE STALLED CONTINUOUSLY. BOTH MANUFACTURER AND DEALER HAVE BEEN MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 11,436. UPDATED 8/19/14*CN

Owner-reported narrative. 11,436 miles reported. Look up ODI 10598997 at NHTSA ↗

Owner report 10681557 · 2015-02-05 (February 5, 2015)

DISPLAY DISAPPEARS. DISPLAY BLACK/DARK. DISPLAY BRIGHTNESS: ZERO. FROM DARK PARKING LOT INTO BRIGHT SUNSHINE. STARTED CAR WHICH WAS PARKED IN THE SHADED PARKING LOT OF MALL. DISPLAY OK/BRIGHT (AS SHOULD BE). DROVE TO EXIT OF PARKING LOT: DISPLAY IS FINE (AS SHOULD BE). DRIVE CAR FROM EXIT OF SHADED PARKING LOT INTO BRIGHT SUNLIGHT OUTSIDE. THE DISPLAY GOES DARK. I GOT WORRIED, AND DROVE IN BRIGHT SUNLIGHT IN THE RESIDENTIAL AREA AROUND PARKING LOT FOR TWENTY MINUTES, CIRCLING THE AREA SLOWLY. AFTER DRIVING FOR TWENTY TWO MINUTES, THE DISPLAY W…

Owner-reported narrative. 35,850 miles reported. Look up ODI 10681557 at NHTSA ↗

Owner report 10564010 · 2014-02-12 (February 12, 2014)

I WAS DRIVING ON THE FREEWAY AT APPROXIMATELY 55 MPH. THE STEERING BEGAN TO VEER BACK AND FORTH. I THOUGHT IT MIGHT BE DUE TO AN UNEVEN ROAD. I SWITCHED LANES AND EXPERIENCED THE SAME PROBLEM. IT BECAME VERY APPARENT THAT IT WAS NOT DUE TO AN UNEVEN ROAD. AS I BEGAN TO APPLY THE BRAKES DUE TO A TRAFFIC JAM, THE BRAKES WERE WEAK AND HAD TO EVENTUALLY SLAM ON THE BRAKES TO STOP ON TIME. I HAVE TO BEGIN APPLYING THE BRAKES AT ABOUT 50 YDS FROM A STOP SIGN TRAVELING AT 45 MPH IN ORDER TO STOP ON TIME. *TR

Owner-reported narrative. 1,200 miles reported. Look up ODI 10564010 at NHTSA ↗

Owner report 10584549 · 2014-04-23 (April 23, 2014)

THE SKID "PLATE" - AN EXTREMELY THIN PIECE OF MOLDED PLASTIC ATTACHED BY A COUPLE OF LAG SCREWS - CAME LOOSE ON THE FREEWAY, ROLLED UP UNDER THE CAR AND OUT INTO THE ADJACENT LANE. THE FRONT (MOLDED PLASTIC OF COURSE) BUMPER OF CAR WAS SHATTERED. OTHER DRIVERS IN THE FAST LANE HAD TO AVOID THE SKID PLATE WHICH CAME FLYING OUT FROM UNDER MY CAR. THE CLEARANCE OF THIS CAR'S SKID PLATE (WITH AN "L" SHAPED EXTENSION DOWN TOWARDS THE GROUND) IS PROBABLY NO MORE THAN 6 INCHES, MEANING THAT IT WILL NOT CLEAR THE COMMON PARKING LOT CURB. THIS LIKE…

Owner-reported narrative. 23,000 miles reported. Look up ODI 10584549 at NHTSA ↗

Owner report 10503606 · 2013-03-19 (March 19, 2013)

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A WOODEN STAIRCASE. THE CONTACT THEN SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE, COMING TO A STOP IN THE STREET. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. AN ENGINEER WAS DISPATCHED TO INSPECT THE VEHICLE. THE RESULTS WERE MAILED TO THE CONTACT, STATING THAT THERE WAS NO CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT RE…

Owner-reported narrative. 899 miles reported. Look up ODI 10503606 at NHTSA ↗

Owner report 10552479 · 2013-11-15 (November 15, 2013)

SHIFTED INTO DRIVE AND CAR WENT TO REVERSE. THIS IS 4TH OCCURRENCE OF THIS ISSUE.

Owner-reported narrative. 3,470 miles reported. Look up ODI 10552479 at NHTSA ↗