vehicle signal
U.S. public vehicle records

Toyota COROLLA CROSS problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

306 owner complaints analyzed

4 distinct recall campaigns

3,850 mi median reported failure mileage

Scope: 2022 to 2026 model years. Data snapshot: . 20 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 125 of 306 complaints (40.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior11236.6%
Braking behavior10233.3%
Engine operation289.2%
Electrical and battery issues278.8%
Transmission and shifting175.6%
Fuel system concerns20.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
125
Electrical System
93
Unknown Or Other
59
Steering
57
Power Train
31
Visibility/Wiper
31
Service Brakes
26
Exterior Lighting
24
Component breakdown data
CategoryCount
Engine125
Electrical System93
Unknown Or Other59
Steering57
Power Train31
Visibility/Wiper31
Service Brakes26
Exterior Lighting24

Engine: 125; Electrical System: 93; Unknown Or Other: 59; Steering: 57; Power Train: 31; Visibility/Wiper: 31; Service Brakes: 26; Exterior Lighting: 24

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
15
25,000 to 49,999
2
50,000 to 74,999
2
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00015
25,000 to 49,9992
50,000 to 74,9992
75,000 to 99,9990
100,000 to 149,9990
150,000 and above1

Under 25,000: 15; 25,000 to 49,999: 2; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (15). 286 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2022
2
2023
125
2024
67
2025
51
2026
61
Complaints over time data
CategoryCount
20222
2023125
202467
202551
202661

2022: 2; 2023: 125; 2024: 67; 2025: 51; 2026: 61

Pattern summary

Engine leads the component reports. Steering behavior appears in 112 complaint narratives. Braking behavior appears in 102 complaint narratives. Engine operation appears in 28 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11480998 · 2022-08-24 (August 24, 2022)

This vehicle stalls intermittently when it comes to a full stop. This problem still exists and last occurred on June 27, 2022. The vehicle has an intermittent issue (unpredictable with months, or minutes in between). Weather and road conditions have varied. Location has varied as well. Dates of occurrence are February 13, 2022; March 12, 2022 (occurred twice within a 20-minute time span); and June 27. The vehicle stalls when it comes to a full stop (on all four occasions, this has occurred at a red light). The check engine light and the power s…

Owner-reported narrative. Look up ODI 11480998 at NHTSA ↗

Owner report 11514859 · 2023-03-31 (March 31, 2023)

I was on my way back home from work. I stopped at a red light, when my car suddenly shut off and started making a noise and then the monitor said: engine failure and power steering low. I could not move the steering wheel. Everyone was honking at me because I was in the middle of the road with the car shut off. I put the car on parking and then I was able to turn it on again. It is concerning that the car shut off. This is clearly a safety problem with The Toyota Corolla Cross. The dealership seems to not want to deal with the problem. Other …

Owner-reported narrative. Look up ODI 11514859 at NHTSA ↗

Owner report 11525372 · 2023-06-05 (June 5, 2023)

I was stopped at a red light in a very light rain with intermittent wipers going. Engine stopped as it does when stopped. When light turned green and I pressed the gas, nothing happened. Car rolled forward but due to grade not engine. Display message said something like Engine stopped. Press brake firmly. That’s all I remember. There was a car behind me honking loudly and frequently. I sat there for a minute or two trying to get the engine going again. Y moving the shifter. I was able to take the car in and out of park multiple times,…

Owner-reported narrative. Look up ODI 11525372 at NHTSA ↗

Owner report 11525770 · 2023-06-07 (June 7, 2023)

My brand new 2023 Toyota Corolla Cross has 2 issues: 1) The 'pre-collision' feature brakes when I don't need it to. I told Toyota that I've almost got into car accidents but they said they 'can't turn it off'. 2) There is paint peeling from my front bumper for no reason. Brian Kessler at Marietta Toyota said “it's likely because when I ordered my car in 'white', the bumper was black, so they painted it without primer”. They keep telling me that "they'll call me regarding this issue", but they haven't. This vehicle's pre-collision system is o…

Owner-reported narrative. Look up ODI 11525770 at NHTSA ↗

Owner report 11663820 · 2025-05-29 (May 29, 2025)

It was around 7pm. It was raining & wipers were on. Auto stop/start setting is on. I was at a stop light waiting to turn left. The light turns green and I try to go, but the engine stalled. I was unable to move forward into the lane, and turn the wheel. A sign on the dashboard showed up saying "engine stopped, steering power low". I try to the turn the wheel and was unable to, I tried to turn off the engine and the car shuts off. I turn the key again to start the car but it wasn't starting. It was about 3 min until the car engine throttles on a…

Owner-reported narrative. Look up ODI 11663820 at NHTSA ↗

Owner report 11564998 · 2024-01-11 (January 11, 2024)

The engine stopped working. Happened already 4th time and on the fourth time I was reversing to park in the parking garage and engine suddenly stopped. Dashboard lights are on but couldn’t start the car. After two minutes and fourth attempt it did start. The third repair toyota mentioned they couldn’t duplicate the concern and my car is working fine till this happened. They don’t want to admit there’s something wrong because every time I bring it to them it’s working. So they keep telling me that they couldn’t find any problem. It’s really dang…

Owner-reported narrative. Look up ODI 11564998 at NHTSA ↗

Owner report 11575285 · 2024-03-04 (March 4, 2024)

While driving the 2022 Toyota Corolla Cross on the highway, my car’s dashboard indicated a warning stating “12-Volt Battery Charging; System Malfunction Stop in a Safe Place; See Owner’s Manual.” I immediately got off the highway and called Toyota Roadside Assistance to get the car towed to the dealership. I was informed the following day, the Corolla Cross is not putting out enough battery to its alternator, and causing the car to not be safe to drive. To this date, the car is still in the dealership after 70+ days and I have logged a formal…

Owner-reported narrative. Look up ODI 11575285 at NHTSA ↗

Owner report 11500559 · 2023-01-07 (January 7, 2023)

I had stopped at a red like like normal and when I attempted to release the brake to move forward, the engine turned off and displayed a warning sign on the dashboard "engine steering low". I was driving on the furthest left lane of two and because there were other cars behind me I continued to attempt to restart the vehicle by shifting to park and then pressing the ignition auto start until finally on the third try the engine turned on and I could drive on. I pulled over a parking lot but I could not get the the problem to repeat itself. This …

Owner-reported narrative. Look up ODI 11500559 at NHTSA ↗

Owner report 11688649 · 2025-09-20 (September 20, 2025)

ATTACHMENTS OF PICTURES FOR COMPLAINT NUMBER 11688637. [XXX] [XXX] . 2023 Toyota Corolla Cross The scanned pictures shows all the warning lights displayed on my vehicle. A NEW COMPUTER WAS INSTALLED YET IT CONTINUES TO REFLECT THESE LIGHTS. A NEW SWITCH ASSY, HOSE VENTILATOR, VALVE ASY, OI AND COMPUTER ASSEMBLY. CURRENTLY THE DEALER ORDERED INJECTOR SET, ALONG WITH SWITCH, PUSH. HONESTLY, THE PROBLEM CANNOT BE FOUND, PARTS WILL BE ORDERED CONTINUOSLY. THE DANGER WAS WHEN THE ENTIRE DASH BOARD WENT BLANK, WHILE ON THE HIGHWAY, THE VEHICLE…

Owner-reported narrative. Look up ODI 11688649 at NHTSA ↗

Owner report 11705454 · 2025-12-16 (December 16, 2025)

The fuel gage does not update to reflect a full tank. The check engine light has turned on twice along with a notification of a system malfunction. When the car was taken to the dealership the fuel level sender had to be replaced. The check engine light turned on again after having the fuel sender replace. After taking the vehicle to the dealership an additional time it was identified that the fuel tank was defective.

Owner-reported narrative. Look up ODI 11705454 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2022
2
2023
4
2024
0
2025
0
2026
0
Recall campaigns data
CategoryCount
20222
20234
20240
20250
20260

2022: 2; 2023: 4; 2024: 0; 2025: 0; 2026: 0

Year-by-year records

Toyota COROLLA CROSS model-year comparison
Model yearComplaintsRecallsChange in recalls
2022462Not available
20231744+2
2024420-4
20251900
20262500