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U.S. public vehicle records

2023 Toyota COROLLA CROSS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

174 owner complaints analyzed

4 distinct recall campaigns

2,900 mi median reported failure mileage

Scope: 2023 model year. Data snapshot: . 10 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 102 of 174 complaints (58.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior8750.0%
Braking behavior7543.1%
Engine operation2313.2%
Electrical and battery issues1810.3%
Transmission and shifting95.2%
Fuel system concerns10.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
102
Electrical System
67
Steering
44
Visibility/Wiper
25
Unknown Or Other
24
Exterior Lighting
13
Power Train
11
Service Brakes
11
Component breakdown data
CategoryCount
Engine102
Electrical System67
Steering44
Visibility/Wiper25
Unknown Or Other24
Exterior Lighting13
Power Train11
Service Brakes11

Engine: 102; Electrical System: 67; Steering: 44; Visibility/Wiper: 25; Unknown Or Other: 24; Exterior Lighting: 13; Power Train: 11; Service Brakes: 11

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
9
25,000 to 49,999
0
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0009
25,000 to 49,9990
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 9; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (9). 164 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023
115
2024
35
2025
15
2026
9
Complaints over time data
CategoryCount
2023115
202435
202515
20269

2023: 115; 2024: 35; 2025: 15; 2026: 9

Pattern summary

Engine leads the component reports. Steering behavior appears in 87 complaint narratives. Braking behavior appears in 75 complaint narratives. Engine operation appears in 23 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11500559 · 2023-01-07 (January 7, 2023)

I had stopped at a red like like normal and when I attempted to release the brake to move forward, the engine turned off and displayed a warning sign on the dashboard "engine steering low". I was driving on the furthest left lane of two and because there were other cars behind me I continued to attempt to restart the vehicle by shifting to park and then pressing the ignition auto start until finally on the third try the engine turned on and I could drive on. I pulled over a parking lot but I could not get the the problem to repeat itself. This …

Owner-reported narrative. Look up ODI 11500559 at NHTSA ↗

Owner report 11502559 · 2023-01-19 (January 19, 2023)

I was parked at a red light. After maybe 30 seconds of my foot on the break an error message came up saying "Ignition on: power steering low, press brake firmly to restart." The message was flashing and with all the commotion I didn't get to see what the rest of the message read. There was also a buzzer sound going off for the entire duration. The car engine was off, the steering locked, and pressing the break did nothing. I had to shift to P and then restart the car. [What component or system failed or malfunctioned, and is it available for i…

Owner-reported narrative. Look up ODI 11502559 at NHTSA ↗

Owner report 11502986 · 2023-01-21 (January 21, 2023)

I think it’s the start/stop system or battery that gave me issue. I stopped at a red light and triggered auto-stop and waited for the red light for quite a while. Suddenly the car beeped and the screen popped with a message ‘Engine Stopped. Steering Power low. Press Brake firmly to Restart’. I panicked and tried as it suggested, but it didn’t work. Then I put the gear in Park and pressed the button to turn off the car, and then restarted as usual, it worked. This problem showed up for the first time 8 days after I bought it. Additional informa…

Owner-reported narrative. Look up ODI 11502986 at NHTSA ↗

Owner report 11503721 · 2023-01-25 (January 25, 2023)

I was pulling up to a stoplight and the EPS electrical power steering light came on and warning of power loss to steering wheel, low engine power and auto start stop indicator light was also illuminated. I put the car in park turned the car off and back on and then the system reset and I was able to drive normally. This is a brand new car that I purchased Monday (2 days ago)

Owner-reported narrative. Look up ODI 11503721 at NHTSA ↗

Owner report 11503812 · 2023-01-26 (January 26, 2023)

I was stopped at a light and the check engine light came on, warning sounds and low steering power light flashed. Car would not move. I was able to put the car in park and turn off and back on and was able to proceed. Dealer found no error codes or defects when I took it to the dealership. They are keeping it for more diagnostics.

Owner-reported narrative. Look up ODI 11503812 at NHTSA ↗

Owner report 11503823 · 2023-01-26 (January 26, 2023)

I have been experiencing an issue with the auto stop/start function that kicks in when you brake. It's inconsistent, but sometimes when I am at an intersection or waiting to turn out onto a road it malfunctions. Initially it works as intended and turns off my engine when I brake. Then if I remain stopped for a bit, instead of restarting the engine I hear an alarm sound and the dash screen says "Engine Stopped. Press Brake Firmly to Restart" and shows the Check Engine light and the Low Power Steering warning lights - then actually states "Engine…

Owner-reported narrative. Look up ODI 11503823 at NHTSA ↗

Owner report 11505807 · 2023-02-06 (February 6, 2023)

This is the second time I am reporting this issues. This time I got a video of it. On Feb 2, I was, again, at a red light and a buzzing alarm started going off with the error showing as “Engine Stopped. Steering Power Low.” Then it would flicker to show “Engine Stopped. Press brake firmly to restart.” At the top it said “Ignition On”. When it does this I can’t drive the vehicle. I have to put it in park and then restart the vehicle from the start/stop button.

Owner-reported narrative. Look up ODI 11505807 at NHTSA ↗

Owner report 11506449 · 2023-02-09 (February 9, 2023)

This is a new Corolla cross 2023 FWD car just bought one month only. It keeps stalling out during stop at traffic light on the road, the dashboard showed “Ignition on”, “Steering power low”, “engine check signal”, warning beeps and then the car was locked. This happened 5 times within 2 weeks. This is a safety issue. First time (01/28/2023) getting towed car back to Toyota dealership, the technician quality checked and no code was found. They just changed the battery and gave back to me. However, 3 days later, vehicle’s engine was stopped …

Owner-reported narrative. Look up ODI 11506449 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

23V384000 · Electrical System: Instrument Cluster/Panel | Air Bags:Frontal

Reported: 2023-05-30 (May 30, 2023)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

NHTSA campaign record ↗
23V480000 · Air Bags:Frontal:Driver Clockspring/Spiral Cassette | Steering:Column

Reported: 2023-07-12 (July 12, 2023)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

NHTSA campaign record ↗
23V864000 · Electrical System: Instrument Cluster/Panel | Air Bags:Frontal

Reported: 2023-12-20 (December 20, 2023)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

NHTSA campaign record ↗
25V040000 · Air Bags:Frontal:Driver Clockspring/Spiral Cassette | Steering:Column

Reported: 2025-01-29 (January 29, 2025)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

NHTSA campaign record ↗