2018 Thor Motor Coach PALAZZO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
3 distinct recall campaigns
6,000 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 8 of 12 complaints (66.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 8 |
| Equipment:Recreational Vehicle/Trailer | 2 |
| Structure | 2 |
| Visibility:Glass, Side/Rear | 2 |
| Visibility/Wiper | 2 |
| Structure:Body | 1 |
| Visibility | 1 |
Unknown Or Other: 8; Equipment:Recreational Vehicle/Trailer: 2; Structure: 2; Visibility:Glass, Side/Rear: 2; Visibility/Wiper: 2; Structure:Body: 1; Visibility: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 9 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 5 |
| 2025 | 1 |
2019: 1; 2020: 1; 2021: 1; 2022: 1; 2023: 2; 2024: 5; 2025: 1
Pattern summary
Unknown Or Other leads the component reports. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11291907 · 2019-12-29 (December 29, 2019)
THE FRONT CABINET ABOVE THE FRONT DASH INCLUDING THE STEERING WHEEL AND OTHER OPERATOR CONTROLS DETACHED FROM THE CEILING AND BEGAN FALLING DOWN. THIS OCCURRED WHILE THE RV WAS IN MOTION. HAD IT COMPLETELY DETACHED CONTROL OF THE RV WOULD HAVE BEEN LOST. THE SCREWS HOLDING THE CABINET FRONT PULLED OUT OF THE WHERE THEY WERE SCREWED IN ALLOWING THE FRONT OF THE CABINET TO FALL.*DT THE CONSUMER PROVIDED PHOTOS. *TR*DT*JB*DT CONSUMER SAYS THAT THERE WERE NO RV DEALERS NEARBY SO THEY REFASTENED THE SCREWS AS A STOP GAP MEASURE. DEALER AND MANU…
Owner-reported narrative. 6,000 miles reported. Look up ODI 11291907 at NHTSA ↗