Thor Motor Coach PALAZZO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
43 owner complaints analyzed
12 distinct recall campaigns
14,750 mi median reported failure mileage
Scope: 2013 to 2023 model years. Data snapshot: . 16 complaints include usable failure mileage.
Most common problems
Visibility/Wiper is the most frequently named component, appearing in 15 of 43 complaints (34.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 7.0% |
| Engine operation | 1 | 2.3% |
| Electrical and battery issues | 1 | 2.3% |
| Steering behavior | 1 | 2.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility/Wiper | 15 |
| Unknown Or Other | 11 |
| Structure:Body | 10 |
| Exterior Lighting | 4 |
| Equipment:Recreational Vehicle/Trailer | 3 |
| Structure | 3 |
| Visibility:Glass, Side/Rear | 2 |
| Electrical System | 1 |
Visibility/Wiper: 15; Unknown Or Other: 11; Structure:Body: 10; Exterior Lighting: 4; Equipment:Recreational Vehicle/Trailer: 3; Structure: 3; Visibility:Glass, Side/Rear: 2; Electrical System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 12 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 12; 25,000 to 49,999: 3; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (12). 27 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 1 |
| 2015 | 1 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 8 |
| 2021 | 6 |
| 2022 | 4 |
| 2023 | 5 |
| 2024 | 8 |
| 2025 | 4 |
| 2026 | 1 |
2013: 1; 2015: 1; 2018: 3; 2019: 2; 2020: 8; 2021: 6; 2022: 4; 2023: 5; 2024: 8; 2025: 4; 2026: 1
Pattern summary
Visibility/Wiper leads the component reports. Braking behavior appears in 3 complaint narratives. Engine operation appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11074118 · 2018-02-21 (February 21, 2018)
BRAKE LIGHTS DO NOT LIGHT WHEN BRAKE PEDAL IS DEPRESSED. RECALL DOES NOT INCLUDE MY VIN NUMBER. HOWEVER, RECALL INCLUDES MY MANUFACTURED DATE OF OCTOBER 2012. CAMPAIGN NUMBER FL-634.*DT*JB
Owner-reported narrative. 9,500 miles reported. Look up ODI 11074118 at NHTSA ↗
Owner report 11508333 · 2023-02-21 (February 21, 2023)
The contact owns a 2020 Thor Palazzo built on a 2020 Freightliner X line chassis. The contact stated that while driving approximately 55 MPH during a storm, the air brakes system alarm illuminated. The contact immediately pulled over to the side of the roadway and turned off the RV. The RV was towed to the dealer who informed the contact that the air brake system had a pig tail that led into the transducer that had caused the chord to fracture. The dealer dried the moisture from the area and sprayed the area with silicon. The failure reoccurred…
Owner-reported narrative. 15,000 miles reported. Look up ODI 11508333 at NHTSA ↗
Owner report 11120534 · 2018-08-16 (August 16, 2018)
WHILE DRIVING THE WIPERS STALLED IN THE POURING RAIN. LUCKILY I WAS ABLE TO PULL OVER WITHOUT INCIDENT. I WAITED UNTIL THE RAIN SLOWED AND WHEN I STARTED OUT THE WIPERS STARTED WORKING AGAIN. A FEW MINUTES LATER THE STALLED AGAIN AND WAS ABLE TO PULL INTO A REST STOP. I WAS DOING ABOUT 60 MPH AND BELIEVE MY WIFE AND I WERE FORTUNATE THAT NOTHING TERRIBLE HAPPENED.
Owner-reported narrative. Look up ODI 11120534 at NHTSA ↗
Owner report 11479345 · 2022-08-15 (August 15, 2022)
The contact owns a 2017 Thor Motor Coach Palazzo RV. The contact stated while operating the vehicle, the rear marker light, and the driver side(left turn) signal were inoperable. The vehicle was taken to the local dealer to be serviced under the NHTSA Campaign Number: 21V00H000 (Electrical System, Exterior Lighting) which would address the failures but after the recall remedy was performed the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 26,000.
Owner-reported narrative. 26,000 miles reported. Look up ODI 11479345 at NHTSA ↗
Owner report 11291907 · 2019-12-29 (December 29, 2019)
THE FRONT CABINET ABOVE THE FRONT DASH INCLUDING THE STEERING WHEEL AND OTHER OPERATOR CONTROLS DETACHED FROM THE CEILING AND BEGAN FALLING DOWN. THIS OCCURRED WHILE THE RV WAS IN MOTION. HAD IT COMPLETELY DETACHED CONTROL OF THE RV WOULD HAVE BEEN LOST. THE SCREWS HOLDING THE CABINET FRONT PULLED OUT OF THE WHERE THEY WERE SCREWED IN ALLOWING THE FRONT OF THE CABINET TO FALL.*DT THE CONSUMER PROVIDED PHOTOS. *TR*DT*JB*DT CONSUMER SAYS THAT THERE WERE NO RV DEALERS NEARBY SO THEY REFASTENED THE SCREWS AS A STOP GAP MEASURE. DEALER AND MANU…
Owner-reported narrative. 6,000 miles reported. Look up ODI 11291907 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2013 | 4 |
| 2014 | 4 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 4 |
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 1 |
2013: 4; 2014: 4; 2015: 1; 2016: 1; 2017: 2; 2018: 3; 2019: 4; 2020: 1; 2021: 2; 2022: 1; 2023: 1