2019 Nissan MURANO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
43 owner complaints analyzed
1 distinct recall campaigns
10,300 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 15 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 10 of 43 complaints (23.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 13 | 30.2% |
| Electrical and battery issues | 3 | 7.0% |
| Steering behavior | 2 | 4.7% |
| Transmission and shifting | 1 | 2.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 10 |
| Forward Collision Avoidance: Automatic Emergency Braking | 7 |
| Air Bags | 5 |
| Forward Collision Avoidance: Warnings | 5 |
| Vehicle Speed Control | 5 |
| Service Brakes | 4 |
| Exterior Lighting | 2 |
| Structure:Body | 2 |
Unknown Or Other: 10; Forward Collision Avoidance: Automatic Emergency Braking: 7; Air Bags: 5; Forward Collision Avoidance: Warnings: 5; Vehicle Speed Control: 5; Service Brakes: 4; Exterior Lighting: 2; Structure:Body: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 10 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 10; 25,000 to 49,999: 4; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (10). 28 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 9 |
| 2020 | 4 |
| 2021 | 7 |
| 2022 | 4 |
| 2023 | 4 |
| 2024 | 6 |
| 2025 | 3 |
| 2026 | 6 |
2019: 9; 2020: 4; 2021: 7; 2022: 4; 2023: 4; 2024: 6; 2025: 3; 2026: 6
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 13 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11222537 · 2019-06-25 (June 25, 2019)
TL* THE CONTACT OWNS A 2019 NISSAN MURANO. WHEN THE CONTACT ATTEMPTED TO BRAKE AND DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE WOULD REMAIN STATIONARY FOR THREE SECONDS. THEN, WITHOUT WARNING, THE VEHICLE WOULD SURGE FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED FREQUENTLY AND THE VEHICLE NEARLY CRASHED INTO ANOTHER VEHICLE ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,076. *AS UPDATE: THE MANUFACTURER AND DEALER WE…
Owner-reported narrative. 3,076 miles reported. Look up ODI 11222537 at NHTSA ↗
Owner report 11241499 · 2019-08-01 (August 1, 2019)
2019 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TOUCH SCREEN RADIO. *LD THE CONSUMER STATED THE AUTO EMERGENCY BRAKING SYSTEM WARNINGLIGHT ILLUMINATED. THE DEALER WAS NOTIFIED BUT, WAS UNABLE TO FIND A REPAIR. *JS
Owner-reported narrative. Look up ODI 11241499 at NHTSA ↗
Owner report 11606864 · 2024-08-06 (August 6, 2024)
Regarding other, there is apparently an issue regarding the sunroofs in Nissan vehicles and severe leaking inside the car that causes issues regarding the flooring and possible electrical components. The second issue regarding the wheels is Nissan uses a term called "swollen lug nuts". They wanted to charge almost 1k to change the lugs and finally rotate my tires.
Owner-reported narrative. Look up ODI 11606864 at NHTSA ↗
Owner report 11743906 · 2026-06-13 (June 13, 2026)
Known issue with sunroof drains clogging and leaking into vehicle. Could Possibly cause electrical damage. The rear drains are clogged and are not accessible without removing interior trim/headliner to clear. A consumer should not have to spend $500+ to have sunroof drain lines cleared. Unknowingly, Back floor board was full of water and car was parked for multiple days. Upon opening the door, the moldy, mildew smell was overwhelming. I had to drive with windows down. When I returned home, that’s when I discovered the back floorboard soaked. I …
Owner-reported narrative. Look up ODI 11743906 at NHTSA ↗
Owner report 11398076 · 2021-02-26 (February 26, 2021)
STARTING IN NOVEMBER 2020, MY 2019 MURANO HAS AN UNEXPLAINED CLUNKING/CLATTER NOISE WHEN GOING OVER SMALL BUMPS IN THE ROAD. IT SOUNDS AS IF IT IS THE SWAY BAR BUSHINGS BUT THE DEALERS ARE NOT PROPERLY DIAGNOSING IT. THE TECHNICIANS TAKE A RIDE WITH ME IN THE VEHICLE AND CLEARLY HEAR AND ACKNOWLEDGE AN ABNORMAL NOISE. HOWEVER THEY PROCEED TO DRIVE ANOTHER USED VEHICLE AND DETERMINE IT IS NORMAL BEHAVIOR. THE PROBLEM IS THAT THERE WAS NO ABNORMAL SUSPENSION NOISES WHEN IT WAS NEW AND ANY NEW ONE ALSO LACKS THE NOISE. ONE DEALER PROCEEDED TO SAY …
Owner-reported narrative. 20,000 miles reported. Look up ODI 11398076 at NHTSA ↗
Owner report 11698240 · 2025-11-07 (November 7, 2025)
The contact owns a 2019 Nissan Murano. The contact stated while driving 45 MPH, the steering failed to turn in the intended direction. In addition, the contact stated that the steering wheel independently turned to the left or to the right. No warning lights were illuminated. The contact stated that the failure was persistent. The vehicle was taken to an independent mechanic, where a front alignment was performed, and all four tires were replaced. The failure reoccurred. The vehicle was taken to another independent mechanic, where it was diagno…
Owner-reported narrative. 48,000 miles reported. Look up ODI 11698240 at NHTSA ↗
Owner report 11438147 · 2021-10-25 (October 25, 2021)
In September of 2019, I leased a new 2019 Nissan Murano Platinum from Missoula Nissan in Missoula, Montana. Not long after purchasing the new auto, I noticed that when driving down a hill, the cruise control released and the vehicle sped up as though free-wheeling. The engine brake (compression) did not activate nor did the transmission shift down. The hills I am referring to are gentle down-hills on straight-aways. They are not steep or windy. There is absolutely no danger in driving a speed limit of 70 mph on a two-lane highway going downhi…
Owner-reported narrative. Look up ODI 11438147 at NHTSA ↗