2019 Mitsubishi ECLIPSE CROSS problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
13 owner complaints analyzed
1 distinct recall campaigns
7,420 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 7 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 4 of 13 complaints (30.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 30.8% |
| Electrical and battery issues | 2 | 15.4% |
| Steering behavior | 2 | 15.4% |
| Transmission and shifting | 1 | 7.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 4 |
| Electrical System | 4 |
| Steering | 3 |
| Power Train | 2 |
| Service Brakes | 2 |
| Unknown Or Other | 2 |
| Engine | 1 |
| Exterior Lighting | 1 |
Air Bags: 4; Electrical System: 4; Steering: 3; Power Train: 2; Service Brakes: 2; Unknown Or Other: 2; Engine: 1; Exterior Lighting: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 1 |
Under 25,000: 5; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (5). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 2 |
| 2024 | 1 |
| 2025 | 2 |
| 2026 | 1 |
2019: 2; 2020: 2; 2021: 1; 2022: 2; 2023: 2; 2024: 1; 2025: 2; 2026: 1
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 4 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11282353 · 2019-11-25 (November 25, 2019)
I WAS DRIVING MY VEHICLE ON 11/12/19, PRESSES THE BRAKES IN PREPARATION TO MAKE A TURN. THE BRAKES FAILED AND WOULD NOT STOP THE VEHICLE , THE ABS , BRAKE ASSIST AND HILL ASSIST DID NOT WORK, WHICH RESULTED IN ME BEING UNABLE TO STOP THE VEHICLE . THE END RESULT WAS ME GETTING INTO A COLLISION CAUSING OVER $4000 WORTH OF DAMAGE TO MY VEHICLE , WITH IT ONLY HAVING 865 MILES AT THE TIME . WHEN I BOUGHT THE VEHICLE THE HEADLIGHTS ALSO DIDN'T WORK, ALTHOUGH THE VEHICLE WAS PURCHASED BRAND NEW. PLEASE NOTE WHEN THE COLLISION OCCURRED I WAS DRIVI…
Owner-reported narrative. 865 miles reported. Look up ODI 11282353 at NHTSA ↗
Owner report 11559035 · 2023-12-07 (December 7, 2023)
Are anyone else having the same problem. The vehicle is stuck in park intermittently and you have to push the button to release the gear shift knob out of park. pretty annoying to have to do this occasionally when before all you had to do was put your foot on the brake squeeze the shift knob lever and remove the vehicle out of park to drive.
Owner-reported narrative. Look up ODI 11559035 at NHTSA ↗
Owner report 11340457 · 2020-07-20 (July 20, 2020)
THIS VEHICLE IS A SAFETY HAZARD TO ANYONE ON THE ROAD, ESPECIALLY THE DRIVER AND PASSENGER OF SAID VEHICLE. IT HAS BEEN IN AN OUT OF THE SHOP FOR A MULTITUDE OF ISSUES. IT HAS AN ISSUE THAT CANNOT BE FIXED OF A FAULTY GAS READING CAUSING A PERSON TO NEVER KNOW HOW MUCH GAS THEY TRULY HAVE CAUSING THEM TO OVERFILL OR RUN OUT. MITSUBISHI IS AWARE OF THE ISSUE YET DOES NOT HAVE A FIX SO THIS IS AN ONGOING ISSUE THAT HAS RESULTED IN DEALERSHIP PUTTING LOTS OF MILES ON TO DIAGNOSE WITH NO PREVAIL AS WELL AS THE VEHICLE BEING IN THE SHOP ON A REGULAR…
Owner-reported narrative. 7,420 miles reported. Look up ODI 11340457 at NHTSA ↗
Owner report 11493369 · 2022-11-13 (November 13, 2022)
It appears the EclipseCross electrical system shut down while traveling in a rain storm causing a accident when engine shut down and steering was affected, this caused vehicle to lose control and hit concrete barrier. Air bags were deployed except for the driver side that took the impact, reason unknown. Vehicle was a total loss as judged by the insurance company. Driver was injured but sustained only minor injuries, but this situation did affect 2 other vehicles. Electrical "glitch" happened once before but was so minor as noted it shut off ca…
Owner-reported narrative. Look up ODI 11493369 at NHTSA ↗
Owner report 11645998 · 2025-03-03 (March 3, 2025)
The contact owned a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving at 65 MPH, he became aware that the vehicle was not responding to operator inputs, acceleration, braking, or steering. As a result, the contact briefly lost control of the vehicle, only coming to a complete stop after, running a stop sign, leaving the roadway, and colliding with a tree and ravine where it came to stop. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. The air bags did not deploy. A police report…
Owner-reported narrative. 108,000 miles reported. Look up ODI 11645998 at NHTSA ↗
Owner report 11741079 · 2026-05-30 (May 30, 2026)
Without any warning after traveling downstate with our family the transmission let go. Never any warning lights, no transmission slippage. We went into a store and when we left the car wouldn't move. Mitsubishi dealer gave me a quote for a new transmission, and it cost what I owe on the car.
Owner-reported narrative. Look up ODI 11741079 at NHTSA ↗