2018 Mitsubishi ECLIPSE CROSS: complaints, problems and recalls

STOPPED AT A RED LIGHT. LIGHT TURNED GREEN STEPPED ON THE GAS, TRUCK ACCELERATED. THEN BEGAN TO FEEL LIKE SOMETHING WASN'T NORMAL, ENGINE BEGAN TO MAKE QUICK HIGH AND LOW PITCHED SOUNDS. WAS ONLY GOING 10MPH IF THAT. TRIED TO STEP ON THE BRAKES AND PULL OVER, BUT THE BRAKES DIDN'T RESPOND. THEN TRIED TO STEP ON THE GAS SLIGHTLY TO PULL OVER, BUT THE GAS PEDAL ALSO DIDN'T RESPOND. I WAS ABLE TO LET THE TRUCK ROLL TO A STOP IN THE RIGHT TURNING LANE, PUT IT IN PARK, AND TURN ON THE HAZARDS. THEN FOLLOWED EVERY POSSIBLE SERVICE LIGHT CAME ON. THE…

Owner-reported narrative. 3,600 miles reported. Look up ODI 11096737 at NHTSA ↗

AFTER STARTING THE CAR, AND GOING IN REVERSE, YOU CAN HEAR A CRACKING OR CLICKING NOISE (IT'S REALLY HARD TO TELL), AND SOMETIMES IT'S REALLY LOUD, IF THE BRAKES OR SOMETHING ELSE WAS STUCK AND WAS ABOUT TO BREAK A PART. IT SOUNDS ON THE READ SIDE AND IN THE FRONT SIDE TOO. YOU CAN HEAR ONE OR 3 CLICKS. I TOOK MY CAR TO THE DEALER AROUND 3 TIMES IN 5 MONTHS AND FIRST, I WAS TOLD ITS NORMAL, THE SECOND TIME I WAS PUSHY, AND IT WAS A MATTER OF LUBRICATION I WASN'T TOLD WHERE EXACTLY, AND THE LAST TIME THE DEALERSHIP MANAGER TOLD ME THAT SERVICE D…

Owner-reported narrative. 13,190 miles reported. Look up ODI 11133158 at NHTSA ↗

WHILE DRIVING THE ABOVE VEHICLE ON THE FREEWAY THE CAR SHUT DOWN. I PULLED OVER SAFELY TO THE SIDE. SHUT THE VEHICLE OFF COMPLETELY AND THEN RESTARTED IT.THE DASH WAS LIT UP LIKE A CHRISTMAS TREE AND THE CAR STARTED AND WAS TO DRIVE HOME IN A LIMP MODE IN. CALLED THE DEALER THE CAR HAD RECALL FOR SOFTWARE UPDATE.THE DEALER MICHAUD MITSUBISHI IN DANVERS MA UPDATED THE SOFTWARE AND CLEARED CODES. FEW DAYS BACK THE CARE REFUSED TO UP-SHIFT WHILE DRIVING AND WOULD NOT EXCEED MORE THEN 35 TO 40 MILES PER HOUR.I NOTIFIED THE ABOVE DEALER AND TOOK IT …

Owner-reported narrative. 11,400 miles reported. Look up ODI 11244413 at NHTSA ↗

AT TIMES WHEN I AM DRIVING THE PASSENGER AIR BAG IS TURNED OFF. SOME TIMES MY CAR EMERGENCY BREAK COMES ON BUT THERE IS NO ONE IN FRONT OF ME

Owner-reported narrative. 15,000 miles reported. Look up ODI 11255107 at NHTSA ↗

EXHAUST FUMES GETTING INTO CABIN CAUSING HEADACHE, FATIGUE, AND CONCENTRATION ISSUES. SEVERAL DEALERSHIPS IN THE AREA ARE AWARE OF ISSUE BUT NO SOLUTION FROM MITSUBISHI. DEALER SHIP ALSO CONFIRMED EXHAUST SMELL IN CAR AND ATTEMPTED AT SEVERL REPAIRS WITHOUT RESOLUTION.

Owner-reported narrative. Look up ODI 11291275 at NHTSA ↗

WHEN ON THE HIGHWAY, I SET THE CRUISE FOR A SET SPEED. WITH NO OTHER CARS AROUND ME, MY SPEED WILL VARY SIGNIFICANTLY. I SET THE SPEED FOR 70MPH (SPEED LIMIT) AND THE CAR WILL GO FROM 64MPH AND SURGE UP TO 78MPH ALL ON IT'S OWN. THIS HAS HAPPENED TO ME 4 TIMES TO DATE. ONCE IT ENDED IN A SPEEDING TICKET WHEN I FIRST GOT THE CAR. I WAS REALLY CONFUSED HOW I WAS CLOCKED GOING 79 MPG WHEN THE CRUISE WAS SET ON 70MPH. IT HAS OCCURRED A NUMBER OF TIMES SINCE, CAUSING ME TO CANCEL THE CRUISE CONTROL IN ORDER TO NORMALIZE MY SPEED.

Owner-reported narrative. 1,100 miles reported. Look up ODI 11302536 at NHTSA ↗

WHEN I USE THE ACC, AND THE HIGHWAY IS HILLY, THE ACC WILL ENGAGE THE FCM (FORWARD COLLISION MITIGATION), RESULTING IN THE BRAKES BEING APPLIED, SOMETIMES FORCEFULLY, RESULTING IN AN IMMEDIATE SLOW DOWN OF MY VEHICLES SPEED. THIS CAN CAUSE ACCIDENTS AS THOSE AROUND ME HAD TO SLAM ON THEIR BRAKES AS WELL. WHEN GOING UP AND DOWN HILLS, THE ACC DOES NOT WORK PROPERLY. THIS HAS OCCURRED MANY TIMES FROM THE TIME I BOUGHT THE VEHICLE UNTIL NOW.

Owner-reported narrative. 1,200 miles reported. Look up ODI 11302542 at NHTSA ↗

THE LOW GAS GAUGE DOES NOT WORK. IT WILL NOTIFY ME THAT I HAVE 50 MILES LEFT ON MY TANK AND WITHIN 5 MILES WILL GO TO 0 WITH WARNING LIGHTS TO REFUEL IMMEDIATELY. IT DOES NOT SAY HOW MANY MILES ARE LEFT. IT RAPIDLY GOES FROM 50 MILES LEFT TO 0. THIS HAS CAUSED ME TO RUN OUT OF GAS TWICE TO DATE, WHEN THERE IS NOT AN IMMEDIATE GAS STATION NEAR ME.

Owner-reported narrative. 1,000 miles reported. Look up ODI 11302543 at NHTSA ↗

Reported: 2018-09-14 (September 14, 2018)

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Reported: 2018-09-14 (September 14, 2018)

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.

Consequence: If the safety systems do not function as intended, it can increase the risk of a crash.

Remedy: MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.