Mitsubishi ECLIPSE CROSS problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
59 owner complaints analyzed
2 distinct recall campaigns
13,095 mi median reported failure mileage
Scope: 2018 to 2025 model years. Data snapshot: . 28 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 17 of 59 complaints (28.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 14 | 23.7% |
| Steering behavior | 7 | 11.9% |
| Engine operation | 6 | 10.2% |
| Electrical and battery issues | 5 | 8.5% |
| Transmission and shifting | 2 | 3.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 17 |
| Unknown Or Other | 12 |
| Air Bags | 11 |
| Engine | 9 |
| Service Brakes | 9 |
| Steering | 7 |
| Power Train | 6 |
| Forward Collision Avoidance: Automatic Emergency Braking | 5 |
Electrical System: 17; Unknown Or Other: 12; Air Bags: 11; Engine: 9; Service Brakes: 9; Steering: 7; Power Train: 6; Forward Collision Avoidance: Automatic Emergency Braking: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 20 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 1 |
Under 25,000: 20; 25,000 to 49,999: 3; 50,000 to 74,999: 2; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (20). 31 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 2 |
| 2019 | 5 |
| 2020 | 8 |
| 2021 | 5 |
| 2022 | 5 |
| 2023 | 4 |
| 2024 | 8 |
| 2025 | 13 |
| 2026 | 9 |
2018: 2; 2019: 5; 2020: 8; 2021: 5; 2022: 5; 2023: 4; 2024: 8; 2025: 13; 2026: 9
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 14 complaint narratives. Steering behavior appears in 7 complaint narratives. Engine operation appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11096737 · 2018-05-18 (May 18, 2018)
STOPPED AT A RED LIGHT. LIGHT TURNED GREEN STEPPED ON THE GAS, TRUCK ACCELERATED. THEN BEGAN TO FEEL LIKE SOMETHING WASN'T NORMAL, ENGINE BEGAN TO MAKE QUICK HIGH AND LOW PITCHED SOUNDS. WAS ONLY GOING 10MPH IF THAT. TRIED TO STEP ON THE BRAKES AND PULL OVER, BUT THE BRAKES DIDN'T RESPOND. THEN TRIED TO STEP ON THE GAS SLIGHTLY TO PULL OVER, BUT THE GAS PEDAL ALSO DIDN'T RESPOND. I WAS ABLE TO LET THE TRUCK ROLL TO A STOP IN THE RIGHT TURNING LANE, PUT IT IN PARK, AND TURN ON THE HAZARDS. THEN FOLLOWED EVERY POSSIBLE SERVICE LIGHT CAME ON. THE…
Owner-reported narrative. 3,600 miles reported. Look up ODI 11096737 at NHTSA ↗
Owner report 11133158 · 2018-10-03 (October 3, 2018)
AFTER STARTING THE CAR, AND GOING IN REVERSE, YOU CAN HEAR A CRACKING OR CLICKING NOISE (IT'S REALLY HARD TO TELL), AND SOMETIMES IT'S REALLY LOUD, IF THE BRAKES OR SOMETHING ELSE WAS STUCK AND WAS ABOUT TO BREAK A PART. IT SOUNDS ON THE READ SIDE AND IN THE FRONT SIDE TOO. YOU CAN HEAR ONE OR 3 CLICKS. I TOOK MY CAR TO THE DEALER AROUND 3 TIMES IN 5 MONTHS AND FIRST, I WAS TOLD ITS NORMAL, THE SECOND TIME I WAS PUSHY, AND IT WAS A MATTER OF LUBRICATION I WASN'T TOLD WHERE EXACTLY, AND THE LAST TIME THE DEALERSHIP MANAGER TOLD ME THAT SERVICE D…
Owner-reported narrative. 13,190 miles reported. Look up ODI 11133158 at NHTSA ↗
Owner report 11675945 · 2025-07-24 (July 24, 2025)
While parked, ASC system service required indicator light came on. Car was then disabled and unable to be started for approximately 1-2 hours. That happened twice in 2023. While driving on the highway in 2025, ASC system service required, abs system service required, four wheel drive system service required, power steering system service required indicator lights all came on and total loss of power steering while driving approximately 40-50mph.
Owner-reported narrative. Look up ODI 11675945 at NHTSA ↗
Owner report 11397665 · 2021-02-24 (February 24, 2021)
THE BATTERY IS ALWAYS DRAINING EVEN WHEN NOT IN COLD TEMPERATURES I HAVE TO TURN THE KEY TWICE IN ORDER FOR THE VEHICLE TO START. MY HUSBAND WAS DRIVING THE VEHICLE THE OTHER DAY IN THE CAR COMPLETELY STALLED MID DRIVE ON A BUSY ROAD
Owner-reported narrative. 13,000 miles reported. Look up ODI 11397665 at NHTSA ↗
Owner report 11321834 · 2020-04-21 (April 21, 2020)
AFTER PURCHASING MY VEHICLE ON 10/31/18, I EXPERIENCED 6 HEADLIGHT CHANGES FROM THAT POINT TILL 4/19/20. ON 4/19/20, WHILE DRIVING I SMELLED AN ELECTRICAL BURNING SMELL. AS I PROCEEDED TO PULL TO A SAFE LOCATION MY HEADLIGHT INDICATOR LIGHT CAME THEN I LOSS ALL POWER AND FUNCTION OF THE VEHICLE.PRESSING THE BREAKS AND PULLING THE EMERGENCY BREAK MULTIPLE TIMES DID NOT STOP THE VEHICLE. APPROXIMATELY 150 YARDS AHEAD I SPOTTED A SHOPPING CENTER ENTRANCE. AS I PROCEEDED TO ATTEMPT A HARD RIGHT TURN INTO THE PARKING LOT WHEN FIRE BEGAN SHOOTING OV…
Owner-reported narrative. 68,000 miles reported. Look up ODI 11321834 at NHTSA ↗
Owner report 11741079 · 2026-05-30 (May 30, 2026)
Without any warning after traveling downstate with our family the transmission let go. Never any warning lights, no transmission slippage. We went into a store and when we left the car wouldn't move. Mitsubishi dealer gave me a quote for a new transmission, and it cost what I owe on the car.
Owner-reported narrative. Look up ODI 11741079 at NHTSA ↗
Owner report 11744007 · 2026-06-14 (June 14, 2026)
There is times when driving that the transmission jerks when I press the pedal, like the car is slipping when acceleration. I have 76,600 miles on it.
Owner-reported narrative. Look up ODI 11744007 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 0 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 0 |
2018: 2; 2019: 1; 2020: 0; 2022: 0; 2023: 0; 2024: 0; 2025: 0