vehicle signal
U.S. public vehicle records

2011 Mercury MARINER problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

87 owner complaints analyzed

2 distinct recall campaigns

52,440 mi median reported failure mileage

Scope: 2011 model year. Data snapshot: . 68 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 24 of 87 complaints (27.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior2124.1%
Engine operation1517.2%
Braking behavior33.4%
Transmission and shifting22.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
24
Fuel/Propulsion System
22
Steering
20
Vehicle Speed Control
15
Engine
11
Electrical System
6
Fuel System, Gasoline
6
Engine And Engine Cooling
3
Component breakdown data
CategoryCount
Power Train24
Fuel/Propulsion System22
Steering20
Vehicle Speed Control15
Engine11
Electrical System6
Fuel System, Gasoline6
Engine And Engine Cooling3

Power Train: 24; Fuel/Propulsion System: 22; Steering: 20; Vehicle Speed Control: 15; Engine: 11; Electrical System: 6; Fuel System, Gasoline: 6; Engine And Engine Cooling: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
6
25,000 to 49,999
26
50,000 to 74,999
15
75,000 to 99,999
3
100,000 to 149,999
14
150,000 and above
4
Reported problems by failure mileage data
CategoryCount
Under 25,0006
25,000 to 49,99926
50,000 to 74,99915
75,000 to 99,9993
100,000 to 149,99914
150,000 and above4

Under 25,000: 6; 25,000 to 49,999: 26; 50,000 to 74,999: 15; 75,000 to 99,999: 3; 100,000 to 149,999: 14; 150,000 and above: 4

25,000 to 49,999 miles has the most reports with usable mileage (26). 19 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2010
1
2011
2
2012
1
2013
30
2014
7
2015
4
2016
7
2017
6
2018
12
2019
2
2020
3
2021
3
2022
2
2023
3
2025
1
2026
3
Complaints over time data
CategoryCount
20101
20112
20121
201330
20147
20154
20167
20176
201812
20192
20203
20213
20222
20233
20251
20263

2010: 1; 2011: 2; 2012: 1; 2013: 30; 2014: 7; 2015: 4; 2016: 7; 2017: 6; 2018: 12; 2019: 2; 2020: 3; 2021: 3; 2022: 2; 2023: 3; 2025: 1; 2026: 3

Pattern summary

Power Train leads the component reports. Steering behavior appears in 21 complaint narratives. Engine operation appears in 15 complaint narratives. Braking behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10521231 · 2013-06-22 (June 22, 2013)

VEHICLE TRAVELING AT 70 MPH ON INTERSTATE ENGINE QUIT AND LOSS OF STEERING AND CONTROL. PULLED OVER RE STARTED HAPPENED AGAIN. AND ENGINE LIGHT WENT ON. RE STARTED DROVE TO DEALER LATER AND DISCOVERED AFTER $100.00 DIAGNOSTIC THAT THE THROTTLE BODY WAS NOT WORKING PROPERLY . HAPPENED WHEN MILEAGE WAS BETWEEN 38-39000. THEY WANTED ME TO PAY OVER $590.00 TO REPLACE THEIR DEFECTIVE PART AT FORD DEALERSHIP THEY REFUSED TO PUT IT UNDER ANY WARRANTY OR RECALL . I DID NOT HAVE IT FIXED. IT IS A DANGER TO ALLOW THIS MATTER NOT TO BE RECALLED AS IT …

Owner-reported narrative. 38,000 miles reported. Look up ODI 10521231 at NHTSA ↗

Owner report 10700846 · 2015-03-21 (March 21, 2015)

I WENT TO MY MECHANIC WITH A STEERING PROBLEM, AND IT WAS PART OF THE TORQUE SENSOR ISSUES THAT WAS RECALLED. MY CAR FALLS IN THOSE DATES BUT THERE IS NO RECALL ON MY VIN FOR THAT PART. AND I DON'T GET WHY. *TR

Owner-reported narrative. 103,000 miles reported. Look up ODI 10700846 at NHTSA ↗

Owner report 10499923 · 2013-02-25 (February 25, 2013)

TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WOULD SPORADICALLY HESITATE WHEN ACCELERATING WITH THE IMMEDIATE ILLUMINATION OF THE TRANSMISSION WARNING LIGHT. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT FUEL EMISSION AND THE THROTTLE BODY WOULD REQUIRE REPROGRAMMING. THE VEHICLE WAS REPAIRER HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS A…

Owner-reported narrative. 18,000 miles reported. Look up ODI 10499923 at NHTSA ↗

Owner report 10500190 · 2013-02-26 (February 26, 2013)

CAR SEEMS TO STALL ALL POWER STAYS ON BUT THE CAR SHAKES AND THEN STALLS AND THE WRENCH LIGHT COMES ON WHICH IS A POWERTRAIN LIGHT. TOOK CAR TO DEALER THEY SAY THERE IS NOTHING WRONG WITH IT. THEY RESET THE LIGHT. ONE WEEK AFTER BRING THE CAR TO THE DEALER THE WRENCH LIGHT COMES BACK ON AND THE CAR STALLS THIS TIME I WAS GOING 55 MILES AN HOUR ON A PARKWAY THANKFULLY I WAS ABLE TO PULL OVER BEFORE THE CAR STOPPED. BROUGHT TO DEALER, NOTHING IS WRONG WITH THE CAR THEY RECOMMENDED ME TO LEAVE THE HEAT OFF BECAUSE THERE COULD BE A PROBLEM W…

Owner-reported narrative. 24,000 miles reported. Look up ODI 10500190 at NHTSA ↗

Owner report 10533090 · 2013-08-01 (August 1, 2013)

NEEDS A NEW ELECTRIC THROTTLE DUE TO THE SAME ISSUES REPORTED IN PREVIOUS COMPLAINTS. EXACT ISSUE REFERENCED BELOW. "IN TWO RECENT COMPLAINTS TO NCCC, DRIVERS REPORTED INTERMITTENT VEHICLE STALLS AND SURGES AS THEY ENTER TRAFFIC FROM A STOPPED POSITION OR WHILE DRIVING AT HIGHWAY SPEEDS. AS THE PROBLEM WAS INITIALLY INTERMITTENT, THE DRIVERS CONTINUED TO OPERATE THEIR VEHICLES IN THIS CONDITION, EVENTUALLY PROGRESSING TO THE POINT OF KEEPING ONE FOOT ON THE BRAKE WHILE STOPPED AND THE OTHER ON THE GAS PEDAL TO KEEP THE VEHICLE RUNNING." *T…

Owner-reported narrative. 46,000 miles reported. Look up ODI 10533090 at NHTSA ↗

Owner report 10544299 · 2013-09-18 (September 18, 2013)

SHE PULLED INTO A PATIENTS DRIVEWAY AND STOPPED SHE WENT TO PUT IT IN PARK AND THE CAR JUST TOOK OFF INTO THE HOUSE. SHE (THE DRIVER) HAD TO BE TAKEN TO THE ER. SHE HAD HER FOOT ON THE BRAKE STILL WHEN THE CAR TOOK OFF. I HAVE PICTURES OF HOW THE RIGHT FRONT TIRE WAS DRAGGED THROUGH THE DIRT WHILE BRAKE WAS APPLIED. IT DAMAGED THE HOME AND DID OVER 5000.00 DAMAGE TO THE CAR. SHE INSISTS IT ACCELERATED UNEXPECTEDLY. *JB

Owner-reported narrative. 39,400 miles reported. Look up ODI 10544299 at NHTSA ↗

Owner report 10823990 · 2016-02-03 (February 3, 2016)

2011 MERCURY MARINER TRANSMISSION FAILED WITHOUT WARNING, THE COMPUTER CHIPS SHOULD HAVE GIVEN SOME KIND OF WARNING.

Owner-reported narrative. 60,000 miles reported. Look up ODI 10823990 at NHTSA ↗