2010 Mercury MARINER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
270 owner complaints analyzed
2 distinct recall campaigns
61,100 mi median reported failure mileage
Scope: 2010 model year. Data snapshot: . 225 complaints include usable failure mileage.
Most common problems
Vehicle Speed Control is the most frequently named component, appearing in 66 of 270 complaints (24.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 62 | 23.0% |
| Engine operation | 49 | 18.1% |
| Transmission and shifting | 13 | 4.8% |
| Braking behavior | 10 | 3.7% |
| Electrical and battery issues | 7 | 2.6% |
| Fuel system concerns | 6 | 2.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Vehicle Speed Control | 66 |
| Engine | 61 |
| Steering | 60 |
| Fuel/Propulsion System | 57 |
| Power Train | 57 |
| Electrical System | 28 |
| Unknown Or Other | 11 |
| Structure:Body | 7 |
Vehicle Speed Control: 66; Engine: 61; Steering: 60; Fuel/Propulsion System: 57; Power Train: 57; Electrical System: 28; Unknown Or Other: 11; Structure:Body: 7
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 13 |
| 25,000 to 49,999 | 64 |
| 50,000 to 74,999 | 53 |
| 75,000 to 99,999 | 37 |
| 100,000 to 149,999 | 47 |
| 150,000 and above | 11 |
Under 25,000: 13; 25,000 to 49,999: 64; 50,000 to 74,999: 53; 75,000 to 99,999: 37; 100,000 to 149,999: 47; 150,000 and above: 11
25,000 to 49,999 miles has the most reports with usable mileage (64). 45 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 4 |
| 2011 | 1 |
| 2012 | 5 |
| 2013 | 102 |
| 2014 | 25 |
| 2015 | 12 |
| 2016 | 21 |
| 2017 | 19 |
| 2018 | 24 |
| 2019 | 14 |
| 2020 | 11 |
| 2021 | 4 |
| 2022 | 15 |
| 2023 | 5 |
| 2024 | 2 |
| 2025 | 5 |
| 2026 | 1 |
2010: 4; 2011: 1; 2012: 5; 2013: 102; 2014: 25; 2015: 12; 2016: 21; 2017: 19; 2018: 24; 2019: 14; 2020: 11; 2021: 4; 2022: 15; 2023: 5; 2024: 2; 2025: 5; 2026: 1
Pattern summary
Vehicle Speed Control leads the component reports. Steering behavior appears in 62 complaint narratives. Engine operation appears in 49 complaint narratives. Transmission and shifting appears in 13 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10319976 · 2010-03-15 (March 15, 2010)
TL*THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT REAR WINDOW ON THE LIFT GATE HAD SUDDENLY EXPLODED . A GLASS COMPANY REPLACED THE WINDOW ON 03/07/2010, ONE WEEK LATER AFTER CLOSING THE REAR LIFT GATE THE REAR WINDOW EXPLODED AGAIN. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THAT THE FAILURE COULD NOT BE REPAIRED. THE CONTACT THEN TOOK THE VEHICLE TO A COLLISION CENTER AND SHE WAS INFORMED THAT THE REAR WINDOW SHOCK WAS BROKEN AND WAS REPLACED. THE CURRENT MILEAGE WAS APPROXIMATELY 4,500 AND THE FAILURE MILEAGE …
Owner-reported narrative. 3,800 miles reported. Look up ODI 10319976 at NHTSA ↗
Owner report 10346069 · 2010-07-29 (July 29, 2010)
TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED WHEN THE PASSENGER SEAT WAS OCCUPIED WITH A PERSON WEIGHING BETWEEN 120 AND 135 POUNDS, THE AIR BAG SENSOR WOULD NOT DETECT THE PASSENGER AND WOULD NOT ENGAGE. THE DEALER ADVISED THAT THEY WERE AWARE OF THE FAILURE BUT COULD NOT PROVIDE A REMEDY FOR THE FAILURE. THE CONTACT WAS CONCERNED WITH THE AIR BAG NOT DEPLOYING IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS 6,500 UPDATED 10/0810 *BF THE DEALER REPLACED THE PASSENGER SEAT SENSOR. HOWEVER, THE PR…
Owner-reported narrative. 6,500 miles reported. Look up ODI 10346069 at NHTSA ↗
Owner report 10371577 · 2010-12-16 (December 16, 2010)
VIN IN THIS FORM WOULD NOT LET ME ADD THE 17TH DIGIT. THE 17TH DIGIT IS A 6. I SHUT REAR DOOR OF MERCURY MARINER AND REAR WINDOW SHATTERED-EXPLODED INTO LITTLE PIECES NO LARGER AND 1 INCH. TEMPERATURE 40 DEGREES. CLOUDY. NO ONE WAS INJURED. SHATTERED PIECES FELL ONTO A PARKING LOT.
Owner-reported narrative. 20,000 miles reported. Look up ODI 10371577 at NHTSA ↗
Owner report 10373416 · 2010-12-30 (December 30, 2010)
TL*THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG LIGHT REMAINED ILLUMINATED WHILE THE PASSENGER WAS SEATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE AIR BAG SENSOR WAS REPLACED, BUT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WILL BE TAKEN BACK TO THE DEALER. THE FAILURE MILEAGE WAS 14 AND THE CURRENT MILEAGE WAS 7,290. UPDATED 07/08/11*LJ THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, WITH NO SATISFACTORY OUTCOME. UPDATED 08/29/11
Owner-reported narrative. 7,290 miles reported. Look up ODI 10373416 at NHTSA ↗
Owner report 10410864 · 2011-07-07 (July 7, 2011)
I PURCHASED 2010 MERCURY MARINER AT THE END OF MAY 2010, APPROXIMATELY 21 WEEKS AFTER PURCHASE DATE MY TRANSMISSION FAILED; VERY HARSH ENGAGEMENTS, VEHICLE JERKS HARD BETWEEN GEARS, LOOSES POWER AND POPS FORWARD WHEN DRIVING STEADY SPEED AND WHEN APPROACHING AN INTERSECTION TO STOP OR TURN. SAFETY CONCERNS DUE TO UNKNOWN IF POWER FAILURE WILL OCCUR WHEN THERE IS ONCOMING TRAFFIC OR IF VEHICLE WILL POP ME INTO ONCOMING TRAFFIC OR HIT SOMEONE AHEAD OF ME IN TRAFFIC. TRANSMISSION ISSUE ALSO CAUSES POOR GAS MILEAGE. FORD DEALERSHIP REPLACED TRANS…
Owner-reported narrative. 7,678 miles reported. Look up ODI 10410864 at NHTSA ↗
Owner report 10442555 · 2012-01-05 (January 5, 2012)
ON FEB 2010, I SIGNED A 3-YR LEASE ON A 2010 MERCURY MARINER. ON DEC 23, 2011, AFTER 8HRS OF DRIVING, ON THE WAY TO MY RELATIVES, THE VEHICLE STARTED JERKING. WITH 22,250 MILES ON THE VEHICLE, MY TRANSMISSION FAILED; VERY HARSH ENGAGEMENTS, VEHICLE JERKS HARD BETWEEN GEARS, LOOSES POWER AND POPS FORWARD WHEN DRIVING STEADY SPEED AND WHEN APPROACHING AN INTERSECTION TO STOP OR TURN. SAFETY CONCERNS DUE TO UNKNOWN IF POWER FAILURE WILL OCCUR WHEN THERE IS ONCOMING TRAFFIC OR IF VEHICLE WILL POP ME INTO ONCOMING TRAFFIC OR HIT SOMEONE AHEAD OF ME…
Owner-reported narrative. 22,250 miles reported. Look up ODI 10442555 at NHTSA ↗
Owner report 10452353 · 2012-03-20 (March 20, 2012)
TL* THE CONTACT OWNS A 2010 MERCURY MARINER . THE CONTACT STATED THAT WHILE DRIVING 70 MPH , THE POWER TRAIN WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD AND TURNED OFF. THE CONTACT WAS THEN ABLE TO RESTART THE VEHICLE AND DROVE TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 43,696.
Owner-reported narrative. 35,000 miles reported. Look up ODI 10452353 at NHTSA ↗
Owner report 10469214 · 2012-08-05 (August 5, 2012)
SHORT IN LEFT FRONT HEADLIGHT AND FOR CHANGED LIGHT BULB AND 10 MINUTES AFTER PARKING MY CAR AND OWNING IT 1 1/2 MONTHS THE CAR BLEW UP. *TR
Owner-reported narrative. 27,000 miles reported. Look up ODI 10469214 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V284000 · Steering:Electric Power Assist System
Reported: 2014-05-29 (May 29, 2014)
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
NHTSA campaign record ↗16V777000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2016-10-26 (October 26, 2016)
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
NHTSA campaign record ↗