Mercedes-Benz SPRINTER 3500 transmission problems
32 complaint narratives mention transmission terms.
Key facts
312 owner complaints analyzed
89 distinct recall campaigns
18,000 mi median reported failure mileage
Scope: 2007 to 2024 model years. Data snapshot: . 174 complaints include usable failure mileage.
Transmission and shifting evidence
32 of 312 complaints match this topic (10.3%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11094122 · 2018-05-16 (May 16, 2018)
DROVE ON INTERSTATE EXPRESSWAY AT 60 MPH WHEN SUDDENLY THE ENGINE DISCONNECTED FROM THE TRANSMISSION. CHECK ENGINE LIGHT, ABS WARNING, ESC WARNING AND ASC WARNING LIGHT CAME ON. HAD TO CAREFULLY COAST TO THE ROAD SHOULDER. TURNED OFF ENGINE AND CHECKED FOR OBVIOUS PROBLEMS UNDER THE HOOD, BUT FOUND NOTHING. STARTED ENGINE UP AGAIN AND WAS ABLE TO DRIVE HOME, ALTHOUGH ALL THE WARNING LIGHTS REMAINED ON. MB DEALER DIAGNOSIS SHOWED A MALFUNCTIONING WHEEL SPEED SENSOR AND REPLACED IT. NOT EXACTLY A PLEASANT FEELING WHEN YOU'RE IN EXPRESSWAY TRAFF…
Owner-reported narrative. Look up ODI 11094122 at NHTSA ↗
Owner report 11382947 · 2020-12-10 (December 10, 2020)
THIS SPRINTER IS A WINNEBAGO 170X RV CONVERSION. ON MULTIPLE OCCASIONS SINCE BUYING THE VEHICLE IN 2016 WE HAVE EXPERIENCED A SUDDEN LOSS OF POWER WHILE DRIVING. THE ENGINE REMAINS ON BUT THE TRANSMISSION IS NOT ENGAGED. STOPPING THE VEHICLE AND RESTARTING CLEARS UP THE PROBLEM TEMPORARILY BUT IT WILL CONTINUE TO HAPPEN UNTIL A FAILING REAR SPEED SENSOR IS REPLACED. THE FIRST TIME THIS OCCURRED THE LOCAL MB DEALER REPLACED BOTH REAR SENSORS FREE OF CHARGE EVEN THOUGH THE VEHICLE WAS OUT OF WARRANTY. THE SECOND TIME A WHEEL SENSOR FAILED WE…
Owner-reported narrative. 25,000 miles reported. Look up ODI 11382947 at NHTSA ↗
Owner report 11375403 · 2020-11-19 (November 19, 2020)
I WAS DRIVING ON THE HIGHWAY DURING RAIN AND 3 MESSAGES DISPLAYED ON THE DASH: 1) ESP (ELECTRONIC STABILITY PROGRAM) VISIT WORKSHOP, 2) ASR (ACCELERATION SLIP REGULATION) ICON VISIT WORKSHOP AND 3) ABS (ANTI-LOCK BRAKING SYSTEM) VISIT WORKSHOP. ALSO RECEIVED COLLISION AVOIDANCE ASSIST INOPERATIVE NOTIFICATION. I PULLED OFF THE HIGHWAY AND EXPERIENCED UNEXPECTED ACCELERATION AND ERRATIC GEAR SHIFTING RESULTING IN EXTREMELY UNSAFE OPERATION. LATER, MERCEDES SERVICE DETERMINED THE LEFT REAR WHEEL SPEED SENSOR WAS THE PROBLEM (SEE ATTACHED). DIAGNO…
Owner-reported narrative. 42,019 miles reported. Look up ODI 11375403 at NHTSA ↗
Owner report 11387017 · 2021-01-07 (January 7, 2021)
IT STARTED WITH TRANSMISSION NOT SHIFTING, DASH WARNING LIGHTS FLASHING, NO CRUISE CONTROL ALL WHILE IN MOTION
Owner-reported narrative. 28,000 miles reported. Look up ODI 11387017 at NHTSA ↗
Owner report 11418342 · 2021-05-24 (May 24, 2021)
The contact owns a 2014 Mercedes-Benz Sprinter 3500. The contact stated while driving 60 mph, the rear wheel speed sensor failed causing the transmission to inadvertently downshift. The contact stated that the abs warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The mechanic determined that the rear wheel speed sensor needed to be replaced. The vehicle was repaired however, the failure recurred two years later. The contact was relating the failure to NHTSA campaign number: 21V042000 (Electronic Stability C…
Owner-reported narrative. 28,000 miles reported. Look up ODI 11418342 at NHTSA ↗