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U.S. public vehicle records

Mercedes-Benz SPRINTER 3500 brakes problems

90 complaint narratives mention brakes terms.

Key facts

312 owner complaints analyzed

89 distinct recall campaigns

18,000 mi median reported failure mileage

Scope: 2007 to 2024 model years. Data snapshot: . 174 complaints include usable failure mileage.

Braking behavior evidence

90 of 312 complaints match this topic (28.8%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 11432113 · 2021-09-08 (September 8, 2021)

The contact owns a 2010 Mercedes-Benz Sprinter 3500. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard without warning. The contact stated that he had to pump the brake pedal several times for the vehicle to come to a complete stop. The contact had initially taken the vehicle to an independent mechanic where he had the brake pads and rotors replaced; however, the failure persisted. The contact then took the vehicle to a dealer where they performed an inspection and found no defects with the…

Owner-reported narrative. 74,500 miles reported. Look up ODI 11432113 at NHTSA ↗

Owner report 10628368 · 2014-08-26 (August 26, 2014)

VEHICLE COMPLETELY TURNED OFF WHILE GOING 70MPH ON I95 IN JACKSONVILLE FL.LOST ALL POWER FOR STEERING, BRAKES AND ALL INDICATOR LIGHTS CAME ON. NO POWER FOR RADIO/A/C OR ANYTHING. MANAGED TO MANEUVER VEHICLE IN EXTREMELY DANGEROUS TRAFFIC OVER 5 LANES ONTO OFFING RAMP, AND STOP ON SIDE OF RAMP. THIS WAS A VERY HORRIFIC EXPERIENCE.THE VEHICLE GAVE NO WARNING LIGHTS, JUST A MILD "BEEP" TYPE SOUND AND THEN SHUT DOWN. AFTER PULLING TO SIDE OF ROAD THERE WERE NO CODES THAT CAME UP ON DASH...COULD OF CAUSED FATALITY. *TR

Owner-reported narrative. 6,738 miles reported. Look up ODI 10628368 at NHTSA ↗

Owner report 11094122 · 2018-05-16 (May 16, 2018)

DROVE ON INTERSTATE EXPRESSWAY AT 60 MPH WHEN SUDDENLY THE ENGINE DISCONNECTED FROM THE TRANSMISSION. CHECK ENGINE LIGHT, ABS WARNING, ESC WARNING AND ASC WARNING LIGHT CAME ON. HAD TO CAREFULLY COAST TO THE ROAD SHOULDER. TURNED OFF ENGINE AND CHECKED FOR OBVIOUS PROBLEMS UNDER THE HOOD, BUT FOUND NOTHING. STARTED ENGINE UP AGAIN AND WAS ABLE TO DRIVE HOME, ALTHOUGH ALL THE WARNING LIGHTS REMAINED ON. MB DEALER DIAGNOSIS SHOWED A MALFUNCTIONING WHEEL SPEED SENSOR AND REPLACED IT. NOT EXACTLY A PLEASANT FEELING WHEN YOU'RE IN EXPRESSWAY TRAFF…

Owner-reported narrative. Look up ODI 11094122 at NHTSA ↗

Owner report 11363990 · 2020-10-12 (October 12, 2020)

WHILE DRIVING ON THE HIGHWAY IN CLEAR WEATHER, ABS/BAS/ESP WARNING LIGHTS TURN ON CAUSING LIMITED DRIVING DUE TO NO ABS BRAKING CRUISE CONTROL, OR STABILITY CONTROL. THIS HAS HAPPENED 5 TIMES ON VARIOUS WHEELS OF MY SPRINTER 3500 FROM 2013-2019. THE FAILURE OF THESE SENSORS CAUSES A VERY UNSAFE CONDITION. BESIDES THE SAFETY ASPECT, REPAIR OF THESE SENSORS ARE $500 EACH OCCURRENCE.

Owner-reported narrative. 15,000 miles reported. Look up ODI 11363990 at NHTSA ↗

Owner report 11373656 · 2020-11-08 (November 8, 2020)

THIS IS A SECOND OCCURANCE OF A PROBLEM REPORTED UNDER COMPLAINT NO. 11094122. THIS TIME THE VEHICLE WAS PARKED WHEN THE WARNING LIGHTS CAME ON (CEL, ABS, ESC AND ASC). DEALER DIAGNOSED IT AS A 'MALFUNCTIONNING RPM SENSOR'.

Owner-reported narrative. 38,500 miles reported. Look up ODI 11373656 at NHTSA ↗