Mercedes-Benz SPRINTER 3500 steering problems
13 complaint narratives mention steering terms.
Key facts
312 owner complaints analyzed
89 distinct recall campaigns
18,000 mi median reported failure mileage
Scope: 2007 to 2024 model years. Data snapshot: . 174 complaints include usable failure mileage.
Steering behavior evidence
13 of 312 complaints match this topic (4.2%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10628368 · 2014-08-26 (August 26, 2014)
VEHICLE COMPLETELY TURNED OFF WHILE GOING 70MPH ON I95 IN JACKSONVILLE FL.LOST ALL POWER FOR STEERING, BRAKES AND ALL INDICATOR LIGHTS CAME ON. NO POWER FOR RADIO/A/C OR ANYTHING. MANAGED TO MANEUVER VEHICLE IN EXTREMELY DANGEROUS TRAFFIC OVER 5 LANES ONTO OFFING RAMP, AND STOP ON SIDE OF RAMP. THIS WAS A VERY HORRIFIC EXPERIENCE.THE VEHICLE GAVE NO WARNING LIGHTS, JUST A MILD "BEEP" TYPE SOUND AND THEN SHUT DOWN. AFTER PULLING TO SIDE OF ROAD THERE WERE NO CODES THAT CAME UP ON DASH...COULD OF CAUSED FATALITY. *TR
Owner-reported narrative. 6,738 miles reported. Look up ODI 10628368 at NHTSA ↗
Owner report 11548679 · 2023-10-06 (October 6, 2023)
The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that she safely drove the vehicle to her residence. The contact stated that when she opened the hood, she discovered that the vehicle was leaking power steering fluid. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approxi…
Owner-reported narrative. 61,000 miles reported. Look up ODI 11548679 at NHTSA ↗
Owner report 11360999 · 2020-09-24 (September 24, 2020)
POWER STEERING WENT OUT AND CAR CRASHED. MERCEDES BENZ WALNUT CREEK CALIFORNIA REFUSED FREE REPAIR
Owner-reported narrative. 1,500 miles reported. Look up ODI 11360999 at NHTSA ↗
Owner report 11062574 · 2018-01-13 (January 13, 2018)
OUR VIEW WAS SUBJECT TO A RECALL (NHTSA NOTICE - 17V-262) WHICH INVOLVED THE RADIO/CELL PHONE VOLUME & FUNCTION CONTROLS MOUNTED IN THE STEERING WHEEL. WINNEBAGO'S FIX WAS JUST REMOVING THE CONTROL. WHICH WAS A SAFETY FEATURE IN THAT WE DIDN'T HAVE TO TAKE OUR EYES OFF THE ROAD TO ANSWER THE PHONE OR ADJUST THE RADIO. IT SEEMS UNACCEPTABLE THAT WINNEBAGO'S ONLY ACTION WAS TO REMOVE THE CONTROL AND NOT REPLACE IT! MINNESOTA'S AG'S OFFICE RECOMMENDED CONTACTING NHTSA AND FILE A COMPLAINT.
Owner-reported narrative. 10,000 miles reported. Look up ODI 11062574 at NHTSA ↗
Owner report 11325768 · 2020-05-25 (May 25, 2020)
THIS MB SPRINTER 3500 3.0 DIESEL IS THE CHASSIS FOR A 2018 THOR CHATEAU 24FS RV. 2018-07-06 - 8485 MILES: LEFT REAR SPEED SENSOR REPLACED. 2018-09-14 - 9488 MILES: RIGHT REAR SPEED SENSOR REPLACED. 2020-05-22 - 14127 MILES: LEFT REAR SPEED SENSOR REPLACED. IN ALL CASES THE TRACTION, SKID, AND ABS LIGHTS COME ON ALONG WITH THE CHECK ENGINE LIGHT INTERMITTENTLY. WHEN THIS OCCURS, THE TRANSMISSION CAN SHIFT MANY TIMES PER SEC WHEN TURNING A SHARP CORNER (AND CAUSE THE RV TO "BUCK"). ALSO THE TRANSMISSION CAN DROP OUT OF DRIVE MULTIPLE TI…
Owner-reported narrative. 14,000 miles reported. Look up ODI 11325768 at NHTSA ↗