Mercedes-Benz METRIS fuel problems
13 complaint narratives mention fuel terms.
Key facts
211 owner complaints analyzed
31 distinct recall campaigns
19,500 mi median reported failure mileage
Scope: 2015 to 2023 model years. Data snapshot: . 78 complaints include usable failure mileage.
Fuel system concerns evidence
13 of 211 complaints match this topic (6.2%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10936026 · 2016-12-18 (December 18, 2016)
GASOLINE SMELL NOTICED IN AND AROUND VEHICLE AFTER 5 MINUTES WHILE IDLING COLD. AFTER DRIVING APPROXIMATELY 10 MINUTES GASOLINE SMELL INCREASED INSIDE VEHICLE TO THE EXTENT THAT VEHICLE HAD TO BE STOPPED, WINDOWS ROLLED DOWN AND FUMES DISSIPATED. REPEATED TWICE WHILE RETURNING TO ORIGINAL START POINT. NOTICED GASOLINE SMELL ON SEVERAL OCCASIONS PRIOR BUT VERY FAINT. SEEMS TO BE COLD TEMPERATURE RELATED. DAY OF SEVERE INCIDENT WAS EXTREME COLD. ISSUE IS SEVERE ENOUGH I'M APPREHENSIVE TO DRIVE THE VEHICLE. *TR
Owner-reported narrative. 9,700 miles reported. Look up ODI 10936026 at NHTSA ↗
Owner report 11054491 · 2017-12-13 (December 13, 2017)
MAJOR FUEL LEAK FROM FUEL HOSE FEEDING THE HIGH PRESSURE FUEL PUMP. WE HAD IT TOWED TO A MERCEDES DEALERSHIP TO HAVE IT REPAIRED. THEY REPORTED THAT THE C-CLASS MODEL SEDANS ARE EXPERIENCING THE SAME ISSUE. THE MB METRIS HAS A C-CLASS ENGINE AND THE SAME COMPONENTS.THE DEALERSHIP IS JUST REPLACING THE HOSE FOR THE FIX BUT REALLY HAS NO EXPLANATION OF WHY IT IS HAPPENING. THE PART IS ON BACKORDER FROM GERMANY DUE TO SO MANY EXPERIENCING THIS ISSUE. I NOW AM FINDING OUT THAT THIS HAS BEEN A KNOWN ISSUE BUT IS BEING KEPT QUIET. I HAVE ALSO SEEN MA…
Owner-reported narrative. 43,000 miles reported. Look up ODI 11054491 at NHTSA ↗
Owner report 11081127 · 2018-03-23 (March 23, 2018)
THERE IS A STRONG GAS SMELL INSIDE AND OUTSIDE THE VAN WHEN FIRST STARTED IN THE MORNINGS. THE SMELL IS TO THE POINT THAT YOU HAVE TO DRIVE THE FIRST FEW MILES WITH THE WINDOWS DOWN. I TOOK THE VAN TO HENDRICK MOTORS IN CHARLOTTE, NC WHERE IT WAS PURCHASED NEW TO HAVE IT CHECKED AT 40,250 MILES. THEY OFFERED TO FIX THE PROBLEM FOR $603 AND I FEEL THIS IS A DESIGN FLAW THAT SHOULD BE FIXED AT NO CHARGE. THE ESTIMATE THEY GAVE ME STATES, "REPLACE LONG RUBBER FUEL FEED LINE AND CLAMPS TO HIGH PRESSURE FUEL PUMP (RUBBER FUEL FEED LINE TO HIGH P…
Owner-reported narrative. 35,000 miles reported. Look up ODI 11081127 at NHTSA ↗
Owner report 11088547 · 2018-04-17 (April 17, 2018)
I PURCHASED THIS VEHICLE FOR MY WIFE AS WE HAVE FIVE SMALL CHILDREN. A YEAR AFTER PURCHASE, A STRONG AND HORRENDOUS GAS SMELL INSIDE THE CABIN AND OUTSIDE THE VEHICLE BEGAN EACH TIME UPON START UP IN THE COLD WEATHER. THE GAS SMELL/FUMES LAST BEYOND 10 MINUTES INSIDE MAKING IT UNSAFE TO TRANSPORT OUR MINOR CHILDREN. UPON RESEARCH, I HAVE FOUND MULTIPLE WEBSITES AND FORUMS DISCUSSING THE FREQUENCY OF THIS SPECIFIC ISSUE WITH THE MAKE, MODEL AND YEAR OUR METRIS. I AM EXTREMELY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE.
Owner-reported narrative. 36,063 miles reported. Look up ODI 11088547 at NHTSA ↗
Owner report 11093848 · 2018-05-15 (May 15, 2018)
****NOTE - NEED MORE INFORMATION, CONTACTED CONSUMER 5/21/2018. **** HAS ANYONE HAD THAT GAS SMELL FROM THE METRIS FRONT DRIVER EXTERIOR? I'VE HAD IT HAPPEN AT LEAST 1-2 TIMES A MONTH THE LAST FIVE MONTHS. USUALLY IF IT SITS OVER NIGHT OR IT'S BEEN COLD. I HEARD IT WAS A RUBBER VALVE COMPONENT ON A FUEL SYSTEM. CALLED THE DEALER THEY SAID THEY CAN'T DO ANYTHING UNLESS THEY ACTUALLY OBSERVED IT. WORRIES ME THOUGH BECAUSE IT'S A FIRE AND HEALTH HAZARD WHEN THE METRIS SITS IN AN ENCLOSED SPACE GARAGE OVER NIGHT. THE GAS VAPORS ARE VERY DANGERO…
Owner-reported narrative. 13,000 miles reported. Look up ODI 11093848 at NHTSA ↗