Mercedes-Benz METRIS brakes problems
12 complaint narratives mention brakes terms.
Key facts
211 owner complaints analyzed
31 distinct recall campaigns
19,500 mi median reported failure mileage
Scope: 2015 to 2023 model years. Data snapshot: . 78 complaints include usable failure mileage.
Braking behavior evidence
12 of 211 complaints match this topic (5.7%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10956097 · 2017-02-21 (February 21, 2017)
MERCEDES CLAIMES THAT THE METRIS IS ABLE TO TOW 5000LBS. WE BOUGHT THE VEHICLE NEW WITH THE TOW PACKAGE FACTORY INSTALLED. MERCEDES NEVER DISCLOSED THE FACT THAT IT'S WIRING HARNESS INCLUDED IN THE PACKAGE DOES NOT OPERATE ELECTRIC TRAILER BRAKES AND THAT NO FACTORY OR THIRD PARTY OPTION IS AVAILABLE. WE ALMOST HAD AN ACCIDENT DUE TO OUR INABILITY TO STOP QUICKLY ENOUGH. THATS HOW WE FOUND OUT THAT THE FACTORY INSTALLED TRAILER WIRING HARNESS DOES NOT OPERATE ELECTRIC BRAKES. MERCEDES SHOULD HAVE WARNED US ABOUT THIS ISSUE. THE FACTORY TRAILER …
Owner-reported narrative. 15,000 miles reported. Look up ODI 10956097 at NHTSA ↗
Owner report 10967915 · 2017-03-23 (March 23, 2017)
THE CRUISE CONTROL LACKS A SEPARATE ON/OFF SWITCH. WHEN THE CRUISE CONTROL STEM IS PULL BACKWARD, THE SYSTEM IS TURNED ON/ENGAGED, WHICH IS NON STANDARD FOR SWITCHES. WHEN INITIALLY TURNED ON, IT ACTIVATES AT THE SPEED OF THE VEHICLE. WHEN THE CRUISE CONTROL IS TURNED OFF, THEN BACK ON (WITHOUT HAVING TURNED OFF THE ENGINE) THE VEHICLE WILL EITHER ACCELERATE OR DECELERATE ABRUPTLY TO THE PREVIOUSLY SET SPEED. THE CRUISE CONTROL STEM IS ALSO LOCATED NEAR THE HEADLIGHT DIMMER SWITCH ON THE LEFT SIDE OF THE STEERING COLUMN, WHICH ARE BOTH SIMILAR…
Owner-reported narrative. 17,000 miles reported. Look up ODI 10967915 at NHTSA ↗
Owner report 11005921 · 2017-07-17 (July 17, 2017)
SIDE MIRRORS ARE TOO TALL AND TOO SHORT! WE ALMOST GOT INTO ACCIDENT FOR SEVERAL TIMES BEFORE BUT YESTERDAY (7/17/17) WAS REALLY CLOSE! I WAS CHANGING TO RIGHT LANE WHEN ANOTHER CAR IS SO CLOSE I HAVE TO SLAM MY BRAKES BECAUSE MY PASSENGER MIRROR IS SO BAD ABOUT VISIBILITY. PLEASE HELP BEFORE WE GET HURT OR WORSE. THANK YOU!
Owner-reported narrative. Look up ODI 11005921 at NHTSA ↗
Owner report 11080228 · 2018-03-19 (March 19, 2018)
WHEN I NOTICED MY RIGHT REAR TIRE WAS BALLED AMOUNT TO THE STEAL BELTS, I KNEW THERE WAS A PROBLEM. THE CAR ONLY HAD 20K ON IT. I WENT TO PUT THE SPARE ON. WHEN REMOVING THE TIRE, UP ON FACTORY JACK, AND BOLTS REMOVED. I NOTICED THAT AS MUCH AS I JACKED THE CAR UP THE TIRE WOULD NOT COME ALL THE WAY OFF THE GROUND. WHEN I FINALLY GOT THE TIRE FREE, THE BRAKE ROTOR SHOT DOWN ON THE BOTTOM OF THE RIM, SHOT THE CAR UP IN THE AIR, AND JACK KNOCKED OVER. IT WAS LIKE THE SPRING CAME COMPLETE UNCOMPRESSED AND SHOT THE CAR UP. WHEN IT CAME DOWN, MY HAN…
Owner-reported narrative. 22,000 miles reported. Look up ODI 11080228 at NHTSA ↗
Owner report 11084376 · 2018-04-10 (April 10, 2018)
ENGINE ON AND VEHICLE PARKED FOR 10 MINUTES WITH PARKING BRAKE APPLIED. LEAVING FROM A PARKED POSITION WITH ENGINE RUNNING, PARKING BRAKE RELEASED, I SHIFTED FROM PARK INTO DRIVE BUT THE VEHICLE SHOWED I WAS STILL IN PARK. COULD HEAR TRANSMISSION SHIFTING FROM P TO D AND TO R BUT NO INFORMATION FEEDBACK. EVENTUALLY I FOUND THAT I COULD ENGAGE IN REVERSE, NEUTRAL, PARK, AND DRIVE BUT ONLY PARK WAS SHOWING ON DISPLAY. I TRIED RESTARTING THE VAN BUT IT DIDN'T CHANGE. RECEIVED ERRORS FOR TURNING CAR OFF WHILE IN DRIVE EVEN THOUGH I WAS IN PARK. I E…
Owner-reported narrative. 18,000 miles reported. Look up ODI 11084376 at NHTSA ↗