2023 Mercedes-Benz GLE 350 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
15 owner complaints analyzed
3 distinct recall campaigns
8,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 5 of 15 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 33.3% |
| Transmission and shifting | 2 | 13.3% |
| Electrical and battery issues | 1 | 6.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 5 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
| Service Brakes | 3 |
| Electrical System | 2 |
| Forward Collision Avoidance: Warnings | 2 |
| Power Train | 2 |
| Vehicle Speed Control | 2 |
| Forward Collision Avoidance: Adaptive Cruise Control | 1 |
Unknown Or Other: 5; Forward Collision Avoidance: Automatic Emergency Braking: 3; Service Brakes: 3; Electrical System: 2; Forward Collision Avoidance: Warnings: 2; Power Train: 2; Vehicle Speed Control: 2; Forward Collision Avoidance: Adaptive Cruise Control: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 13 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 3 |
| 2024 | 7 |
| 2025 | 4 |
| 2026 | 1 |
2023: 3; 2024: 7; 2025: 4; 2026: 1
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 5 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11571666 · 2024-02-13 (February 13, 2024)
The contact owns a 2023 Mercedes Benz GLE 350. The contact stated while coming off the highway at 15-20 MPH, she made a left into her community. The brake stopped to the floor and the seat belt restrained her without cause. The Automatic Emergency Braking (AEB) displayed illuminated when no collision occurred., no other warning lights illuminated. The contact drove the vehicle to the dealer with no issues. The vehicle has not been repaired, awaiting a diagnostic. The manufacturer was not made aware of the failure yet. The approximate fa…
Owner-reported narrative. 6,000 miles reported. Look up ODI 11571666 at NHTSA ↗
Owner report 11572955 · 2024-02-20 (February 20, 2024)
This car rear-ended another car while slowing down and preparing to stop at a red light. The Automatic Emergency Brake system failed to provide any alert whatsoever, no warning lamps, no audible alerts, no warning messages, nothing. The Automatic Emergency Brake system failed to engage the brakes. The Automatic Emergency Brake system failed to provide any braking assistance whatsoever. This failure put the safety of the driver, [XXX] , at risk for injury. This failure put the safety of the persons in the other car at risk for injury. INFO…
Owner-reported narrative. Look up ODI 11572955 at NHTSA ↗
Owner report 11606858 · 2024-08-06 (August 6, 2024)
The contact owns a 2023 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 23V880000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the vehicle revved loudly and there was a clicking sound coming from the engine compartment. The clicking remained for approximately 10-15 minutes while driving after starting the vehicle. The n…
Owner-reported narrative. 10,000 miles reported. Look up ODI 11606858 at NHTSA ↗
Owner report 11727827 · 2026-03-29 (March 29, 2026)
VEHICLE: 2022 Mercedes-Benz GLE 350 VIN: [XXX] COMPONENT: Power train, automatic transmission DESCRIPTION: When the vehicle is placed in Park with the engine running, the vehicle experiences an intermittent jolting or lurching sensation approximately every 5 seconds, accompanied by an audible clicking sound. The jolting is most pronounced immediately after shifting from Reverse into Park, and gradually decreases in frequency after approximately one minute but does not fully stop. This occurs an estimated 50 percent of the time the vehicle is …
Owner-reported narrative. Look up ODI 11727827 at NHTSA ↗
Owner report 11589317 · 2024-05-17 (May 17, 2024)
I have been getting Battery Monitor - Charge status very low warnings for the past month and they occur at any moment, including while driving the car. The warning then states for me to stop and pull the car over so it can charge up. MESSAGE: 12V Battery The battery's state of charge is very low. The Remote Services are no longer available - in order to reduce your vehicle's energy consumption. The ability to start and access your vehicle may be restricted. For details of how to charge your 12V battery, refer to the Operator's Manual for yo…
Owner-reported narrative. Look up ODI 11589317 at NHTSA ↗