Mercedes-Benz GLC 300 steering problems
35 complaint narratives mention steering terms.
Key facts
417 owner complaints analyzed
46 distinct recall campaigns
15,200 mi median reported failure mileage
Scope: 2018 to 2026 model years. Data snapshot: . 90 complaints include usable failure mileage.
Steering behavior evidence
35 of 417 complaints match this topic (8.4%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11075967 · 2018-03-02 (March 2, 2018)
WHILE SLOWLY ACCELERATING THE TRANSMISSION MADE A LOUD BANG AND THE CAR SLOWED TO A CRAWL IN THE MIDDLE OF AN INTERSECTION NEARLY CAUSING A MAJOR ACCIDENT, STEERING WAS NEARLY GONE AS WELL WITH NO RESPONSE FROM ACCELERATOR. THE VEHICLE DISPLAY ALSO SAID IT LOST COMMUNICATION WITH THE KEY WHICH WAS IN THE VEHICLE.
Owner-reported narrative. 500 miles reported. Look up ODI 11075967 at NHTSA ↗
Owner report 11144554 · 2018-10-31 (October 31, 2018)
THE STEERING COLUMN STALK CONTROLS DRIVE, REVERSE, NEUTRAL AND PARKING. I STOPPED THE VEHICLE ON AN INCLINE IN A PARKING LOT. I HAD MY FOOT ON THE BRAKE. I SHIFTED INTO NEUTRAL. THE ENGINE WAS STILL RUNNING. I THOUGHT I PUSHED THE PARK BUTTON BUT THE CAR ROLLED BACK INTO ANOTHER VEHICLE.
Owner-reported narrative. 3,200 miles reported. Look up ODI 11144554 at NHTSA ↗
Owner report 11339659 · 2020-07-16 (July 16, 2020)
TL* THE CONTACT OWNS A 2018 MERCEDES BENZ GLC300. THE CONTACT STATED THAT AT START-UP, THE STEERING CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO CRITZ INC MERCEDES-BENZ OF SAVANNAH (7000 ABERCORN ST, SAVANNAH, GA 31406) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO AN UNSTATED SOFTWARE FAILURE. THE SOFTWARE WAS UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.*BF*JB
Owner-reported narrative. 8,000 miles reported. Look up ODI 11339659 at NHTSA ↗
Owner report 11475794 · 2022-07-25 (July 25, 2022)
While driving my SUV, I turned a corner and I heard and felt a wire or wires pull and snap inside the steering wheel. I then found that I could not operate any of the controls on the steering wheel and the driver side airbag light came on with a disabled message on the display. I think that it is the clock spring inside of the steering wheel that got caught up and snapped from me turning the wheel.
Owner-reported narrative. Look up ODI 11475794 at NHTSA ↗
Owner report 11535378 · 2023-07-30 (July 30, 2023)
All of the buttons on my steering wheel including the horn stopped working. I hear a clicking noise when i turn the steering wheel and the passenger air bag light randomly goes on and off. This leads me to believe the clock spring is broken. If the clock spring is the problem, this could create an airbag malfunction causing it to not deploy when needed or randomly deploy while i’m driving.
Owner-reported narrative. Look up ODI 11535378 at NHTSA ↗