2019 Mazda CX-5 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
269 owner complaints analyzed
2 distinct recall campaigns
17,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 43 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 130 of 269 complaints (48.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 29 | 10.8% |
| Engine operation | 22 | 8.2% |
| Electrical and battery issues | 15 | 5.6% |
| Transmission and shifting | 12 | 4.5% |
| Steering behavior | 6 | 2.2% |
| Fuel system concerns | 5 | 1.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 130 |
| Unknown Or Other | 49 |
| Electrical System | 44 |
| Power Train | 31 |
| Fuel/Propulsion System | 16 |
| Forward Collision Avoidance: Automatic Emergency Braking | 15 |
| Vehicle Speed Control | 11 |
| Visibility/Wiper | 9 |
Engine: 130; Unknown Or Other: 49; Electrical System: 44; Power Train: 31; Fuel/Propulsion System: 16; Forward Collision Avoidance: Automatic Emergency Braking: 15; Vehicle Speed Control: 11; Visibility/Wiper: 9
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 24 |
| 25,000 to 49,999 | 12 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 24; 25,000 to 49,999: 12; 50,000 to 74,999: 2; 75,000 to 99,999: 3; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (24). 226 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 10 |
| 2020 | 11 |
| 2021 | 19 |
| 2022 | 22 |
| 2023 | 45 |
| 2024 | 60 |
| 2025 | 59 |
| 2026 | 43 |
2019: 10; 2020: 11; 2021: 19; 2022: 22; 2023: 45; 2024: 60; 2025: 59; 2026: 43
Pattern summary
Engine leads the component reports. Braking behavior appears in 29 complaint narratives. Engine operation appears in 22 complaint narratives. Electrical and battery issues appears in 15 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11229960 · 2019-07-07 (July 7, 2019)
CAR ACCELERATES BY IT SELF FROM STANDING STOP.PULLING OUT OF PARKING STALL SHIFTING TO DRIVE CAR ACCELERATES TILL I PRESS BRAKE TWICE. THEN AFTER SLOWLY DRIVING OVER SPEED BUMP CAR ACCELERATED UP TO 25 TO 30 MPH TILL I PRESSED BRAKE TWICE . CAR NEW HAS 1800 MILES
Owner-reported narrative. 1,800 miles reported. Look up ODI 11229960 at NHTSA ↗
Owner report 11233424 · 2019-07-19 (July 19, 2019)
I HAD A FLAT TIRE ON THE FRONT LEFT CORNER OF THE VEHICLE WHILE DRIVING ON A HIGH SPEED HIGHWAY. IN MY EFFORT (AND THAT OF A WISCONSIN STATE TROOPER) TO INSTALL THE TEMPORARY SPARE TIRE I (WE) DISCOVERED IT WOULD NOT FIT ON THE CAR. IT SEEMED TO BE THE WRONG TYPE FOR MY VEHICLE. I HAD IT TOWED TO A NEARBY DEALERSHIP AND THEY TOO COULD NOT UNDERSTAND WHY THE SPARE WOULD NOT FIT. THE MECHANICS BEST GUESS IS THAT THE BRAKE CALIPER IS TO BIG FOR THE SPARE PREVENTING IT FROM BEING INSTALLED. SO THEY MOVED THE LEFT REAR WHEEL TO THE FRONT AND INSTA…
Owner-reported narrative. 3,400 miles reported. Look up ODI 11233424 at NHTSA ↗
Owner report 11307591 · 2020-02-06 (February 6, 2020)
I WAS DRIVING ON THE FREEWAY ABOUT 65 MILES PER HOUR AND THE THE CAR STARTED TO RUN ROUGH AND THE DASH LIGHTS WENT OUT. IT FELT LIKE IT WANTED TO STALL SO I KEPT MY FOOT ON THE GAS AND BRAKE AND EXITED THE FREEWAY AND DROVE THE SIDE STREETS HOME. THE PROBLEM DID NOT HAPPEN AGAIN SO FAR.
Owner-reported narrative. 845 miles reported. Look up ODI 11307591 at NHTSA ↗
Owner report 11362484 · 2020-10-02 (October 2, 2020)
THE FUEL LOW LEVEL LIGHT IS NOT TRIGGERED UNTIL 12 MILES OR LESS OF FUEL REMAINING. THE SERVICE BULLETIN PROVIDED BY THE DEALERSHIP, MED CENTER MAZDA IN PELHAM ALABAMA, SHOWS THAT WHEN THE FUEL GAUGE SENDER VOLTAGE FROM THE RBCM AND THE FUEL INJECTION AMOUNT FROM THE PCM BOTH AGREE THAT 2,6 GALLONS REMAIN THE INSTRUMENT CLUSTER POWERS A TRANSISTOR AND TURNS THE LIGHT ON. IN A DISCUSSION WITH THE SERVICE ADVISOR, WE WERE TRYING TO FIGURE OUT IF THERE ARE 2.6 GALLONS REMAINING THEN WHY THE MILES TO EMPTY DOES NOT REGISTER 30-50 BASED ON THE …
Owner-reported narrative. 23,500 miles reported. Look up ODI 11362484 at NHTSA ↗
Owner report 11421071 · 2021-06-15 (June 15, 2021)
Driving on highway, cruise control ser to 82, no cars in front. The car suddenly jolted twice, engine light and battery light comes, lost of power. Pulled over to shoulder in the middle of nowhere in Nevada. Tried to start the car, engine won't turn on, starter just kept cycling. Veh temp was just below 210 with a 1/4 tank of gas. Called dealership and service person asked is to use key to turn on car, no change and provided no other solution other than to take to dealership with the closest one being over 300 miles away. We decided to u…
Owner-reported narrative. Look up ODI 11421071 at NHTSA ↗
Owner report 11329175 · 2020-06-16 (June 16, 2020)
IN JULY 2019 (APPROXIMATELY 2 MONTHS AFTER DELIVERY) MY 2019 MAZDA CX-5 BEGAN TO DRIVE ROUGHLY AT SLOW SPEEDS- SPECIFICALLY SPEEDS 15 MPH OR BELOW. THE VEHICLE WOULD NOT COAST (EVEN DOWNHILL) AND WOULD SEEM TO SLIP OUT OF GEAR (THIS VEHICLE HAS AN AUTOMATIC TRANSMISSION). MORE SPECIFICALLY, THE VEHICLE WOULD BUCK AND LURCH ON IT'S OWN WITHOUT ENGAGING THE ACCELERATOR OR BRAKE. THIS WAS HAPPENING GOING UPHILL, DOWNHILL AND ON FLAT GRADE. I BROUGHT THE VEHICLE TO THE DEALER AND AT THEIR REQUEST TOOK AN EMPLOYEE FOR A DRIVE SO THEY COULD FEEL IT.…
Owner-reported narrative. 2,000 miles reported. Look up ODI 11329175 at NHTSA ↗
Owner report 11375629 · 2020-11-20 (November 20, 2020)
VEHICLE DISPLAY ON DASHBOARD, STEERING WHEEL, SHIFT CONSOLE, AUDIO CONTROLS, SEATS ADJUSTMENTS ARE NOT ILLUMINATED. THE LETTERS AND NUMBERS ARE NOT LIGHTED. UNABLE TO KNOW WHICH BUTTONS TO PUSH BECAUSE PRINTING IS SO SMALL AND MANY CONTROLS ARE GROUPED TOO CLOSE TOGETHER. MAZDA CX5 OWNER'S MANUAL IS FOR ALL MAZDA MODELS. THERE IS NO INDICATION AS TO WHAT FEATURE IS INCLUDED ON MY CAR. THIS CAR LACKS LIGHTED DISPLAY AND CONTAINS SMALL LETTERS/NUMERALS WHILEPARKED, MOVING OR DRIVING IN DAY OR NIGHT; MAZDA DEALERS IN TWO DIFFERENT TOWNS REPOR…
Owner-reported narrative. 15 miles reported. Look up ODI 11375629 at NHTSA ↗
Owner report 11469696 · 2022-06-16 (June 16, 2022)
heading south doing 70 mph on 95 in the far left lane on a rainy day ....came over a hill and started to hydraplayne.....seems like the automatic pilot took the car over ,,,,,i lost the fight with the steering wheel and did two 360s all away across 4 lanes of traffic to the grass inbankment on the other side,,,,,lucky to be alive ......very lucky
Owner-reported narrative. Look up ODI 11469696 at NHTSA ↗
Owner report 11448212 · 2022-01-20 (January 20, 2022)
Safety recall just received for my car. Fuel pump failure may result in engine failure increasing risk of crash. Repair parts not available. It is expected parts may be available summer 2022. I will be driving cross country to return home to NY from AZ in March. What am i supposed to do?
Owner-reported narrative. Look up ODI 11448212 at NHTSA ↗
Owner report 11450895 · 2022-02-07 (February 7, 2022)
I believe my car has been affected by the FDM fuel pump replacement recall (#5321K). My car has stopped working. Parts are currently unavailable. What can be done as I need my vehicle for work?
Owner-reported narrative. Look up ODI 11450895 at NHTSA ↗