Lincoln NAUTILUS HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
23 owner complaints analyzed
2 distinct recall campaigns
4,275 mi median reported failure mileage
Scope: 2024 to 2027 model years. Data snapshot: . 4 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Forward Collision Avoidance: Adaptive Cruise Control is the most frequently named component, appearing in 7 of 23 complaints (30.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 7 | 30.4% |
| Steering behavior | 6 | 26.1% |
| Electrical and battery issues | 3 | 13.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Forward Collision Avoidance: Adaptive Cruise Control | 7 |
| Electrical System | 5 |
| Unknown Or Other | 4 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
| Forward Collision Avoidance: Warnings | 2 |
| Lane Departure: Assist | 2 |
| Lane Departure: Warning | 2 |
| Seats | 2 |
Forward Collision Avoidance: Adaptive Cruise Control: 7; Electrical System: 5; Unknown Or Other: 4; Forward Collision Avoidance: Automatic Emergency Braking: 3; Forward Collision Avoidance: Warnings: 2; Lane Departure: Assist: 2; Lane Departure: Warning: 2; Seats: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 19 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 4 |
| 2025 | 14 |
| 2026 | 5 |
2024: 4; 2025: 14; 2026: 5
Pattern summary
Forward Collision Avoidance: Adaptive Cruise Control leads the component reports. Braking behavior appears in 7 complaint narratives. Steering behavior appears in 6 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11608298 · 2024-08-13 (August 13, 2024)
The contact owns a 2024 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and the contact heard a grinding sound coming from the vehicle. The vehicle was taken to the dealer. The contact was informed that there was no remedy available for the failure. The contact stated that the diagnostic test information was not provided. The vehicle was not repaired. The contact stated that the vehicle had been taken to the dealer twice due to the failure. The manufacturer was not made aware of the fai…
Owner-reported narrative. 300 miles reported. Look up ODI 11608298 at NHTSA ↗
Owner report 11653898 · 2025-04-10 (April 10, 2025)
Lincoln system failure - My wife and I were coming home from a trip driving on Interstate 20 at 75 MPH with the cruise control and steering assist on. Traffic ahead was slowing quickly. Normally when approaching slower vehicles the cruise control will start slowing my Lincoln long before the set following distance is reached. I usually just let the cruise control slow me down. When I realized the cruise control wasn’t slowing me I applied the brakes and nothing happened. Even the engine kept power on. I steered into the emergency parking lane p…
Owner-reported narrative. Look up ODI 11653898 at NHTSA ↗
Owner report 11621794 · 2024-10-24 (October 24, 2024)
Seat has easy exit/entry memory function. As soon as the door is unlocked the driver's seat moves forward and the steering wheel moves down to the drive position. Then it is difficult for the driver to get in. An elderly driver with poor balance could fall and get injured trying to get in.
Owner-reported narrative. Look up ODI 11621794 at NHTSA ↗
Owner report 11681992 · 2025-08-20 (August 20, 2025)
Message the car sends "Remote features disabled to preserve battery" Your Nautilus has enter Deep Sleep to remedy the problem you much drive it. I drive my lincoln nautilus everyday and I get this message at least once a month. The car has completely died twice, no power, you can't even open the car doors nor trunk with key. You have to take the key apart and put it in a small hole on the door to open the car up. In March 2025 I was in NC for a funeral with my disabled Mom, we check out of the hotel, go to get in the car, completely dead, had t…
Owner-reported narrative. Look up ODI 11681992 at NHTSA ↗
Owner report 11673794 · 2025-07-15 (July 15, 2025)
The contact owns a 2025 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the panoramic and center display went blank, failing to display critical safety information. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V337000 (Electrical System, Equipment),…
Owner-reported narrative. 7,000 miles reported. Look up ODI 11673794 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2024 | 2 |
| 2025 | 2 |
| 2026 | 2 |
| 2027 | 1 |
2024: 2; 2025: 2; 2026: 2; 2027: 1