vehicle signal
U.S. public vehicle records

2019 Lexus RX350 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

31 owner complaints analyzed

3 distinct recall campaigns

3,000 mi median reported failure mileage

Scope: 2019 model year. Data snapshot: . 17 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Fuel/Propulsion System is the most frequently named component, appearing in 13 of 31 complaints (41.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Fuel system concerns412.9%
Braking behavior39.7%
Transmission and shifting26.5%
Engine operation26.5%
Electrical and battery issues13.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Fuel/Propulsion System
13
Fuel System, Gasoline
7
Power Train
4
Vehicle Speed Control
4
Engine
3
Service Brakes
3
Unknown Or Other
2
Electrical System
1
Component breakdown data
CategoryCount
Fuel/Propulsion System13
Fuel System, Gasoline7
Power Train4
Vehicle Speed Control4
Engine3
Service Brakes3
Unknown Or Other2
Electrical System1

Fuel/Propulsion System: 13; Fuel System, Gasoline: 7; Power Train: 4; Vehicle Speed Control: 4; Engine: 3; Service Brakes: 3; Unknown Or Other: 2; Electrical System: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
17
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00017
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 17; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (17). 14 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
5
2020
24
2021
2
Complaints over time data
CategoryCount
20195
202024
20212

2019: 5; 2020: 24; 2021: 2

Pattern summary

Fuel/Propulsion System leads the component reports. Fuel system concerns appears in 4 complaint narratives. Braking behavior appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11318000 · 2020-03-14 (March 14, 2020)

ON JAN 13, 2020 LEXUS ANNOUNCED THAT MY 2019 RX350 HAS A LOW PRESSURE FUEL PUMP THAT COULD FAIL RESULTING IN AN INCREASE IN THE RISK OF A CRASH. LEXUS HAS INFORMED ME THAT A FIX IS NOT AVAILABLE. I LEFT THE CAR AT THE DEALER ON JAN. 27, 2020. THE CAR IS STILL THERE AFTER 6 WEEKS. THERE IS STILL NOT FIX TO THE PROBLEM AND I WILL NOT LET MY WIFE DRIVE THIS CAR WITH THIS ISSUE. ANY SUGGESTIONS?

Owner-reported narrative. 10,105 miles reported. Look up ODI 11318000 at NHTSA ↗

Owner report 11318534 · 2020-03-17 (March 17, 2020)

WHILE DRIVING ON A CITY STREET THE WARNING LIGHTS CAME ON AND THE CAR STALLED. I WAS ALONE IN THE CAR AND IN DOWNTOWN CITY TRAFFIC WITH HONKING CARS BEHIND ME. I WAS ABLE TO RESTART THE CAR AFTER A FEW ATTEMPTS. A FEW DAYS AFTER THIS INCIDENT, WHILE DRIVING ON A VERY BUSY HWY AT 55MPH THE CAR ENGINE WAS SKIPPING AS IF ABOUT TO STALL. I HAD A PASSENGER IN MY CAR WHO EXPERIENCED THIS ROUGH RIDE AND MADE A COMMENT ABOUT IT. A FEW DAYS LATER, ON MARCH 8,2020, I RECEIVED AN EMAIL FROM LEXUS ENFORM SERVICES WITH A VEHICLE HEALTH REPORT INFORMIN…

Owner-reported narrative. 2,740 miles reported. Look up ODI 11318534 at NHTSA ↗

Owner report 11353359 · 2020-09-05 (September 5, 2020)

VEHICLE VIBRATES WHEN BRAKING, BRAKE PEDAL PULSATES AS WELL WHEN BRAKING, SUCH DECREASING THE ABILITY FOR VEHICLE TO STOP APPROPRIATELY. EVERY 6,000 MILES ROTORS WARP BADLY AND NEED TO BE CHANGED WITH NORMAL DRIVING HABITS. LEXUS MUST RECALL THESE DEFECTIVE ROTORS AS THEY COULD AFFECT THE ABILITY FOR THE VEHICLE TO STOP

Owner-reported narrative. Look up ODI 11353359 at NHTSA ↗

Owner report 11373952 · 2020-11-10 (November 10, 2020)

ON A RECENT 2500 MILE TRIP ON 3 SEPARATE OCCASIONS WHILE ON INTERSTATE HIWAYS AND PASSING A VEHICLE THE EMERGENCY BRAKING SYSTEM ENGAGED AUTOMATICALLY WITH WARNING LIGHTS AND BUZZERS GOING OFF. THIS OCCURRED WITH NO OTHER VEHICLES ANYWHERE AROUND FOR A QUARTER MILE OR MORE. ON ONE OCCASION IT OCCURRED WHILE DRIVING IN THE RIGHT LANE AND WITH NO VEHICLES IN SIGHT. LEXUS SPECIAL TECH INSPECTED THE VEHICLE AND HAD SOME CALIBRATIONS PERFORMED BUT THEY WILL NOT TELL ME WHAT THEY FOUND IN DATA CAPTURED BY THE VEHICLE COMPUTER OR WHAT ACTIONS THEY…

Owner-reported narrative. 1,800 miles reported. Look up ODI 11373952 at NHTSA ↗

Owner report 11252457 · 2019-08-30 (August 30, 2019)

TL* THE CONTACT OWNS A 2019 LEXUS RX350. WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED AND SET AT 72 MPH, THE DRIVER REDUCED THE SPEED TO APPROXIMATELY 60 MPH WHEN SWITCHING LANES. AFTER RELEASING THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ACCELERATE PAST THE SET CRUISE CONTROL SPEED OF 72 MPH AND CONTINUED TO ACCELERATE TO APPROXIMATELY 80 MPH. AFTER DEACTIVATING THE CRUISE CONTROL FEATURE, THE VEHICLE CONTINUED TO ACCELERATE AND THE RPMS INCREASED BEFORE THE SPEED EVENTUALLY WAS REDUCED. THE CAUSE OF THE FAILURE WAS NOT DETERM…

Owner-reported narrative. 2,800 miles reported. Look up ODI 11252457 at NHTSA ↗

Owner report 11414985 · 2021-05-03 (May 3, 2021)

WE TOOK THE CAR IN BECAUSE WHEN THE CAR IS COLD IT DOES NOT SHIFT PROPERLY. THIS PROBLEM HAS BEEN HAPPENING AND GETTING WORSE SINCE IT WAS THERE FOR A RECALL ON THE TRANSMISSION SOFTWARE. DEALER REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM STATING THE DIAGNOSTIC COMPUTER SHOWS NO ERROR CODES, WHILE IGNORING THE FACT WHEN YOU SHIFT FROM PARK TO REVERSE OR DRIVE THE VEHICLE JERKS AND THE GEAR LEVER REQUIRES A LOT OF FORCE TO MOVE INTO DESIRED GEAR. DEALER REFUSES TO REPAIR THE CAR OR ACKNOWLEDGE THE PROBLEM, INSTEAD THEY TRIED TO SELL ME A $875…

Owner-reported narrative. 12,500 miles reported. Look up ODI 11414985 at NHTSA ↗

Owner report 11337473 · 2020-07-04 (July 4, 2020)

CAR WAS PDI AND DELIVERED ON 06/14/20 WITH AN OPEN RECALL 20LA01 THAT WAS LIKELY TO BE A LIFE-THREATENING ISSUE. EVEN AFTER PDI WAS PERFORMED, THE BREAKS WERE DISFUNCTIONAL, SO HAD TO TAKE THE VEHICLE FOR SERVICE ON 06/19/20. LEXUS FOUND THAT ROTORS REQUIRED RESURFACING TO FIX THE BREAKS AND AT THE SAME TIME COMPLETED THE OPEN RECALL 20LA01. HOWEVER ON 07/03/20, THE CAR STALLED IN THE MIDDLE OF A HIGHWAY TRAFFIC PUTTING THE PAX THRU A LIFE-THREATENING SITUATION. CAR HAS BEEN FINALLY TOWED TO THE SERVICE AND I AM VERBALLY PROMISED THAT THE CAR H…

Owner-reported narrative. 900 miles reported. Look up ODI 11337473 at NHTSA ↗

Owner report 11311495 · 2020-02-25 (February 25, 2020)

TL* THE CONTACT OWNS A 2019 2019 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE FAILED TO EXCEED 50 MPH WHILE DRIVING. THE CONTACT WAS UNSURE IF THE FAILURE TO EXCEED 50 MPH WAS CONNECTED TO THE RECALL. THE MANUFACTURER WAS NOT CO…

Owner-reported narrative. 6,903 miles reported. Look up ODI 11311495 at NHTSA ↗