2018 Lexus RX350 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
18 owner complaints analyzed
1 distinct recall campaigns
12,000 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 6 of 18 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 3 | 16.7% |
| Engine operation | 2 | 11.1% |
| Braking behavior | 2 | 11.1% |
| Transmission and shifting | 1 | 5.6% |
| Steering behavior | 1 | 5.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 6 |
| Power Train | 4 |
| Unknown Or Other | 4 |
| Engine | 3 |
| Service Brakes | 3 |
| Vehicle Speed Control | 3 |
| Fuel System, Gasoline | 2 |
| Visibility/Wiper | 2 |
Fuel/Propulsion System: 6; Power Train: 4; Unknown Or Other: 4; Engine: 3; Service Brakes: 3; Vehicle Speed Control: 3; Fuel System, Gasoline: 2; Visibility/Wiper: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 11 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 11; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (11). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 2 |
| 2019 | 3 |
| 2020 | 12 |
| 2021 | 1 |
2018: 2; 2019: 3; 2020: 12; 2021: 1
Pattern summary
Fuel/Propulsion System leads the component reports. Fuel system concerns appears in 3 complaint narratives. Engine operation appears in 2 complaint narratives. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11330539 · 2020-06-24 (June 24, 2020)
CAR HAS LOW PRESSURE FUEL PUMP THAT IF IT FAILS MAY RESULT IN CAR NOT RUNNING, WHICH COULD BE VERY DANGEROUS SHOULD IT HAPPEN WHILE ON FREEWAY. A RECALL WAS ISSUED IN JANUARY BY LEXUS, AND NOW AT THE END OF JUNE, THERE IS STILL NO FIX FOR THE PROBLEM. *TR
Owner-reported narrative. 10,000 miles reported. Look up ODI 11330539 at NHTSA ↗
Owner report 11340025 · 2020-07-17 (July 17, 2020)
DEAR CUSTOMERE SERVICES, I GOT A NOTICE FOR RECALL FUEL PUMP MAY FAIL 1- I MAKE AN APPOINT WITH LEXUS OF LAS VEGAS FOR A RECALL ON MAY 06, 2020 LATER ON THE LEXUS OF LAS VEGAS CANCELED MY AN APPOINTMENT DUE TO THE PART WAS NOT AVAILABLE ' 2- I MAKE ANOTHER APPOINTMENT TO BRING MY CAR FOR A RECALL WITH THE SAME ISSUE AFTER 1 DAY THEY SEND ME AN EMAIL TO CANCELED MY SERVICES DUE TO THE PART IF THE PART NOT AVAILABLE OR LEXUS NEED TO RECALL FOR SAFETY IF THE VEHICHE STALL OCCUR WHILE DRIVING, THIS COULD INCREASE THE RISK OF CRASH LEXUS …
Owner-reported narrative. Look up ODI 11340025 at NHTSA ↗
Owner report 11152280 · 2018-11-18 (November 18, 2018)
1.CONSTANT JERKING SENSATION OCCURS BEFORE VEHICLE SHIFTS INTO LOWER GEARS WHILE AT RELATIVELY LOW SPEEDS AND THROTTLE SETTINGS (25-45 MPH, STOP AND GO CITY DRIVING, MAINTAINING SPEED). 2.WHEN MINIMAL INCREASE IN POWER IS NEEDED OR A MILD GRADE IS ENCOUNTERED, ADDITIONAL THROTTLE PRESSURE SEEMS ONLY TO RESULT IN LOSS OF POWER UNTIL THE TRANSMISSIONS SHIFTS INTO SOME LOWER GEAR. THE VEHICLE THEN ACCELERATES TOO RAPIDLY, FOLLOWED BY THE NEED TO REDUCE THROTTLE PRESSURE ' OR APPLY BRAKES - WHICH IN TURN CAUSES THE TRANSMISSION TO SHIFT BACK TO A …
Owner-reported narrative. Look up ODI 11152280 at NHTSA ↗
Owner report 11373532 · 2020-11-06 (November 6, 2020)
WHILE TRAVELING NORTH ON INTERSTATE 95 IN THE MIDDLE LANE AT APPROXIMATELY 60MPH AFTER SWITCHING INTO LEFT LANE SAW BRAKE LIGHTS AHEAD AND STEPPED ON BRAKE PEDAL. HEARD SLIGHT POP SOUND, BRAKE PEDAL WENT IMMEDIATELY TO THE FLOOR. CAR DID NOT STOP OR SLOW DOWN. SWERVED TO LEFT TO AVOID DIRECTLY HITTING CAR IN FRONT OF ME BUT HIT JERSEY WALL AND THE CAR. MY CAR KEPT GOING ANOTHER COUPLE HUNDRED YARDS BEFORE IT FINALLY STOPPED. CAR WAS TOTALED.WITHOUT FUNCTIONING BRAKES ADAPTIVE CRUISE CONTROL OR FORWARD COLLISION BRAKING WERE USELESS.
Owner-reported narrative. 20,000 miles reported. Look up ODI 11373532 at NHTSA ↗