2017 Lexus RX350 problems and owner complaints

WHILE DRIVING HOME, I STOPPED THE CAR AT THE ENTRANCE TO THE DRIVE WAY AT THE MAIL BOX BY APPLYING BRAKE .THE CAR CAME TO A FULL STOP. I SHIFTED THE GEAR ( AUTOMATIC ) TO PARK TO GET OUT OF THE CAR TO PICK THE MAIL. AS SOON AS THE GEAR WAS IN PARK, THE CAR ACCELERATED UNCONTROLLABLY, INSPITE OF HARD BREAKING. I COULD FEEL THE ABS SYSTEM BEING ACTIVATED BY THE WAY IT FEELS ON THE BREAK PEDAL. THE CAR HIT THE SIDE OF THE HOUSE AND STOPPED. THIS VEHICLE HAS BUILT IN PRE COLLISION SYSTEM. AFTER NOTIFYING THE INSURANCE COMPANY THE CAR WAS TOWED TO A…

Owner-reported narrative. 2,900 miles reported. Look up ODI 10957869 at NHTSA ↗

PRE-COLLISION SYSTEM FAILED. VEHICLE REAR ENDED ANOTHER VEHICLE. NO WARNINGS. NO AUTO BRAKING. FULL UNRESTRAINED IMPACT. COLLISION OCCURRED ON FREEWAY OFF RAMP. I HAVE PHOTOS OF CRASH SITE AND A COPY OF THE DATA FROM THE "BLACK BOX" WHICH LEXUS DOWNLOADED. THE ALLSTATE CLAIM NUMBER #0453405540. THE CHP OFFICE AT [phone removed] HAS INCIDENT NCIC#9680, BY OFFICER ID 18801. THE LEXUS WAS TOTALED AND ALLSTATE PAID OUT. I PURCHASED THE LEXUS PRIMARILY FOR ITS SAFETY FEATURES. I'M CONCERNED THAT FURTHER FAULTS COULD CAUSE GREAT HARM OR DEATH.

Owner-reported narrative. 40,000 miles reported. Look up ODI 10994051 at NHTSA ↗

THE PROBLEM IS IN THE LEARNING ABILITY OF THE EIGHT-SPEED AUTOMATIC ELECTRONICALLY CONTROLLED TRANSMISSION (ECT) IN MY WIFE'S LEXUS 2017 RX 350. IT HAS DELAY OF 2 TO 3 SECOND IN ACCELERATING OCCASIONALLY AFTER A STOP OR WHEN TRYING ACCELERATED IN A NORMAL DRIVE' IT DOES NOT HAPPEN AS EXPECTED.

Owner-reported narrative. 2,000 miles reported. Look up ODI 11092487 at NHTSA ↗

THE TRANSMISSION ON THIS VEHICLE IS BAD! THE DEALER KEEPS SAYING IT'S NORMAL IN THE LEARNING PHASE, BUT THERE IS NO WAY ALL OF THIS SPUTTERING AND HESITATION IS NORMAL FOR ANY VEHICLE, LET ALONE A LUXURY ONE. THE TACHOMETER JUMPS, JERKS AND SPUTTERS AS WELL IF YOU WATCH IT. THE PRE-COLLISION BREAK SYSTEM IS ALSO SEVERELY FLAWED. IT HAS BRAKED SO HARD THAT IT SCREETCHED AND NO ONE WAS EVEN AROUND ME!!!!! THIS CLEARLY ALMOST GAVE ME A HEART ATTACK THREE TIMES NOW. IT HAS HAPPENED TWICE WHEN SLOWLY BACKING OUT OF A PARKING SPOT, AND ONE TI…

Owner-reported narrative. 3,000 miles reported. Look up ODI 11110843 at NHTSA ↗

FAULTY ACCELERATION OCCURS WHEN TAKING OFF FROM A STOP. AROUND 2.5 RPM, A LOUD GRINDING NOISE OCCURS AS WELL AS A STALL / LAG IN THE ACCELERATION OF VEHICLE. DANGEROUS WHEN ACCELERATING FROM A STOP LIGHT AND PULLING INTO INTERSECTION, VEHICLE STALLS AND THEN SOMETIMES SURGES FORWARD. COMPLAINED TO DEALER SINCE DAY 1 OF PURCHASE. IT SEEMS TO BE GETTING WORSE AND WORSE. I HAVE CONTINUALLY BEEN TOLD THAT LEXUS HAS NOT DEVELOPED A SOLUTION AS OF YET. SO NO SOLUTION....THIS IS A $60K VEHICLE AND IT IS VERY DANGEROUS WHEN TRAVELING BETWEEN 0 A…

Owner-reported narrative. 10 miles reported. Look up ODI 11033309 at NHTSA ↗

AT 1800 MILES, VEHICLE STARTED TO HESITATE WHEN PRESSING ON GAS PEDAL. WHEN ACCELERATING FROM STOP, VEHICLE IS HESITATING AND STUDDERING VERY BADLY. THIS IS AFFECTING ACCELERATING AND CAUSING A SEVERE SAFETY ISSUE WHILE DRIVING. WHILE AT HIGHWAY SPEEDS, VEHICLE CONSTANTLY IS LUNGING HESITATING WHEN TRYING TO MERGE INTO TRAFFIC. THIS HAS ALMOST CAUSED 3 ACCIDENTS AS IN STOP AND GO TRAFFIC, WHEN PRESSING ON GAS TO ACCELERATE, CAR IS SHUDDERING AND NOT FINDING RIGHT GEAR. DO NOT FEEL SAFE IN CAR. FEELS LIKE CAR IS GOING TO STALL OUT !!

Owner-reported narrative. 1,800 miles reported. Look up ODI 11061630 at NHTSA ↗

IN ORDER TO START THE CAR, THE BRAKE MUST BE PRESSED. HOWEVER, IF THE CAR SITS WITHOUT USE FOR SEVERAL DAYS, THE BRAKE PEDAL CANNOT BE PRESSED DOWN AND THE CAR WILL NOT START. A WARNING LIGHT INDICATES THAT "BRAKE POWER IS LOW, STOP IN A SAFE PLACE". ATTACHED IS A PICTURE OF THE WARNING LIGHT. THE CAR CAN GENERALLY BE SUBSEQUENTLY STARTED BY EITHER WAITING SEVERAL MINUTES OR EXERTING A LOT OF PRESSURE ON THE BRAKE PEDAL, AND THE WARNING LIGHT DISAPPEARS. I'VE HAD MANY CONVERSATIONS WITH LEXUS SERVICE AND LEXUS CORPORATE OFFICE. THEY'VE S…

Owner-reported narrative. 2,000 miles reported. Look up ODI 11057986 at NHTSA ↗

MY CAR (INSURED) REAR ENDED ANOTHER PARTY AT LESS THAN 10 MILES PER HOUR. THE PRE-COLLISION SYSTEM THAT IS PART OF MY CAR NEVER BECAME ACTIVE IN MY CAR AND SO I REAR ENDED THE CAR. LEXUS INSPECTED MY RX-350 AND HAVE AN UNACCEPTABLE REASON THAT IT WILL NOT WORK, UNLESS THERE IS A NOTICEABLE SPEED DIFFERENCE BETWEEN MY CAR AND THE CAR AHEAD OF ME. THE CAR WAS THE PROBLEM AND IT DID NOT WORK AND SO I REAR ENDED THE PREVIOUS CAR. MY LIGHTS WERE ALSO BROKEN AND HAD TO BE REPLACED. SOME ELECTRICAL WIRING REWORK WAS ALSO DONE.

Owner-reported narrative. 9,200 miles reported. Look up ODI 11302388 at NHTSA ↗

VEHICLE EXPERIENCED ROUGH TRANSMISSION MOSTLY BETWEEN GEAR NUMBER 2 AND 3 AFTER TAKE OFF. VEHICLE STALLED AROUND RPM 1200 - 1500 DURING NORMAL DRIVE AT HIGHWAY, THEN SUDDENLY SHIFTED FORWARD WITH EXCESSIVE FORCE. ENCOUNTERED VERY DANGEROUS SITUATIONS ON HIGHWAY ON MY RECENT TRIP. I ALMOST HIT THE VEHICLE AT THE FRONT FOR A FEW TIMES DUE TO CONSISTENT ROUGH SHIFT PATTERN. I HAVE TAKEN THIS VEHICLE TO LEXUS DEALERSHIP SEVERAL TIMES TO ADDRESS ISSUE IN THE PAST. UPDATED ECU SOFTWARE DIDN'T RESOLVE THE PROBLEM, AND ALWAYS KEEP COMING BACK. I BELIEV…

Owner-reported narrative. 29,500 miles reported. Look up ODI 11352399 at NHTSA ↗

The contact owns a 2017 Lexus RX350. The contact stated that while at a complete stop, the vehicle would intermittently hesitate upon depression of the accelerator pedal without warning. The contact had taken the vehicle to the dealer where he was informed that the cause of the failure was related to defective fuel in fuel tank. Upon investigation, the contact discovered NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The fai…

Owner-reported narrative. Look up ODI 11439100 at NHTSA ↗