2013 Lexus ES350 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
23 owner complaints analyzed
1 distinct recall campaigns
26,000 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 23 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 4 of 23 complaints (17.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 17.4% |
| Steering behavior | 3 | 13.0% |
| Electrical and battery issues | 2 | 8.7% |
| Transmission and shifting | 1 | 4.3% |
| Fuel system concerns | 1 | 4.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 4 |
| Visibility:Sun/Moon Roof Assembly | 4 |
| Service Brakes | 3 |
| Unknown Or Other | 3 |
| Vehicle Speed Control | 3 |
| Seats | 2 |
| Steering | 2 |
| Structure:Body | 2 |
Air Bags: 4; Visibility:Sun/Moon Roof Assembly: 4; Service Brakes: 3; Unknown Or Other: 3; Vehicle Speed Control: 3; Seats: 2; Steering: 2; Structure:Body: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 11 |
| 25,000 to 49,999 | 7 |
| 50,000 to 74,999 | 4 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 11; 25,000 to 49,999: 7; 50,000 to 74,999: 4; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (11). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 2 |
| 2014 | 4 |
| 2015 | 5 |
| 2016 | 3 |
| 2017 | 5 |
| 2018 | 1 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 1 |
2013: 2; 2014: 4; 2015: 5; 2016: 3; 2017: 5; 2018: 1; 2019: 1; 2020: 1; 2021: 1
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 4 complaint narratives. Steering behavior appears in 3 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10556805 · 2013-12-20 (December 20, 2013)
TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES OR SHIFTING INTO PARK. THE FAILURE CEASED ONCE THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE BRAKES BECAME RESPONSIVE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 2,890. UPDATED 01/08/14*LJ TIRE SKID …
Owner-reported narrative. 2,890 miles reported. Look up ODI 10556805 at NHTSA ↗
Owner report 10567204 · 2014-02-27 (February 27, 2014)
IT WAS A SUNNY SATURDAY MORNING. AT APPROXIMATELY 9:30 AM, MY WIFE WAS DRIVING ON A RESIDENTIAL STREET AT ABOUT 35 MPH., LESS THAN ONE (1) MILE FROM HOME. SUDDENLY, THE CAR JOLTED AND RAPIDLY BEGAN TO ACCELERATE. IT KEPT INCREASING SPEED. SHE THAN HIT THE BRAKES. THE CAR WOULDN'T STOP AND CONTINUED TO INCREASE SPEED. THE CAR SPEED EXCEEDED 70 MPH. FORTUNATELY, THERE WERE NO PARKED CARS OR PEDESTRIANS. SHE THEN MOVED THE GEAR SHIFT UP INTO PARK. THE CAR STILL WOULDN'T STOP. SHE WAS APPROACHING THE INTERSECTION OF THE SERVICE ROAD TO …
Owner-reported narrative. 2,890 miles reported. Look up ODI 10567204 at NHTSA ↗
Owner report 10734664 · 2015-07-16 (July 16, 2015)
WHILE ATTEMPTING TO MAKE A 3-POINT TURN, I FIRST BACKED OUT OF A DRIVEWAY ONTO THE ROAD, PAUSED TO CHECK FOR TRAFFIC, SHIFTED FROM REVERSE INTO DRIVE AND PULLED FORWARD AND .STARTED TO TURN TO MY LEFT. AS I DID I EXPERIENCED A LOSS OF STEERING AND BRAKES AND THE DASHBOARD INDICATOR LIGHTS ALL LIT AT ONCE. MY CAR DRIFTED ACROSS THE CENTER LINE AND I WAS UNABLE TO STOP IT FROM ROLLING TO THE OTHER SIDE OF THE ROAD WHERE IT ENDED UP PERPENDICULAR TO ONCOMING TRAFFIC AND ONLY STOPPED WHEN IT HIT AN EMBANKMENT. MY CAR SUSTAINED FRONT BUMPER AND GRIL…
Owner-reported narrative. 29,000 miles reported. Look up ODI 10734664 at NHTSA ↗
Owner report 10778760 · 2015-09-30 (September 30, 2015)
TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE STEERING WHEEL VIBRATED UNCONTROLLABLY. THE FAILURE OCCURRED WHEN GOING OVER 70 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE RIMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Owner-reported narrative. 35,000 miles reported. Look up ODI 10778760 at NHTSA ↗
Owner report 10638126 · 2014-09-22 (September 22, 2014)
I PURCHASED THIS VEHICLE BRAND NEW FROM SEWELL LEXUS IN FT. WORTH TEXAS IN SEPTEMBER 2013. SHORTLY THERE AFTER IN LATE OCTOBER, I WENT TO START MY VEHICLE WHICH IS PARKED IN MY GARAGE. THE CAR WOULD NOT START, DEAD BATTERY. I JUMP STARTED IT AND IT STARTED RIGHT AWAY. THIS HAS HAPPENED SIX TOTAL TIMES IN THE PAST YEAR. THIS MAINLY HAPPENS WHEN THE CAR SITS FOR MORE THAN 2-3 DAYS IN MY GARAGE. I HAVE NEVER LET THE CAR SIT MORE THAN 5 DAYS, BUT WHEN I DO LET IT SIT FOR 3-5 DAYS, THE BATTERY IS DEAD. CURRENT MILEAGE IS AROUND 4200. I TOOK I…
Owner-reported narrative. 900 miles reported. Look up ODI 10638126 at NHTSA ↗
Owner report 10809380 · 2015-12-10 (December 10, 2015)
FUEL PUMP DOES NOT TURN OFF INTERMITTENTLY AFTER IGNITION IS TURNED OFF. ON MULTIPLE OCCASIONS THE VEHICLE WAS STATIONARY, PARKED IN THE GARAGE, IGNITION OFF. UPON GOING BACK INTO GARAGE I NOTICE A LOAD HUMMING NOISE COMING FROM THE UNDERSIDE OF THE VEHICLE. AFTER HITTING THE LOCK BUTTON ON THE KEY PHOB THE SOUND STOPPED. THE ISSUE IS GETTING WORSE. ON 12/72015 AFTER ENERGIZING THE LOCK / UNLOCK FUNCTION ON THE KEY PHOB THE FUEL PUMP DID NOT TURN OFF AS IT DID IN THE PAST. I HAD TO START THE VEHICLE AND TURN IT OFF TO STOP THE FUEL PUMP FROM CO…
Owner-reported narrative. 26,000 miles reported. Look up ODI 10809380 at NHTSA ↗