Keystone PASSPORT problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
27 distinct recall campaigns
980 mi median reported failure mileage
Scope: 2007 to 2022 model years. Data snapshot: . 3 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 3 of 12 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 16.7% |
| Electrical and battery issues | 2 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 3 |
| Equipment:Recreational Vehicle/Trailer | 2 |
| Service Brakes | 2 |
| Electrical System:Wiring | 1 |
| Exterior Lighting | 1 |
| Interior Lighting | 1 |
| Latches/Locks/Linkages | 1 |
| Structure:Body | 1 |
Unknown Or Other: 3; Equipment:Recreational Vehicle/Trailer: 2; Service Brakes: 2; Electrical System:Wiring: 1; Exterior Lighting: 1; Interior Lighting: 1; Latches/Locks/Linkages: 1; Structure:Body: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 9 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2007 | 1 |
| 2008 | 1 |
| 2011 | 2 |
| 2014 | 2 |
| 2017 | 1 |
| 2018 | 2 |
| 2022 | 2 |
| 2025 | 1 |
2007: 1; 2008: 1; 2011: 2; 2014: 2; 2017: 1; 2018: 2; 2022: 2; 2025: 1
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 2 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11033369 · 2017-10-14 (October 14, 2017)
THE TRAILER HAD A SEVERED BRAKE WIRE, THE RESULT OF AN INSTALLATION ISSUE. THE WIRE WAS TOO LOOSE AND WAS ALLOWED TO REST ON ROTATING COMPONENTS. THE OTHER THREE WHEELS ALSO HAD LOOSE WIRES THAT THE TECHNICIAN HAD TO SECURE, THOUGH THEY DIDN'T NEED TO BE MENDED. THE PROBLEM WAS FIRST NOTICED WHILE THE VEHICLE WAS IN MOTION ON A CITY STREET. THE BRAKE CONTROL BOX WAS READING SHORT CIRCUIT AND EVENTUALLY WENT TO AN OVERLOADED CONDITION AND STOPPED APPLYING THE BRAKES ALTOGETHER.
Owner-reported narrative. 200 miles reported. Look up ODI 11033369 at NHTSA ↗
Owner report 11461086 · 2022-04-17 (April 17, 2022)
There are 4 bolts that hold the backing plate to the axle. All 4 were missing from one of the wheels. The brakes of that wheel were over heating to the point of billowing out smoke. We called the dealer and the tech thought a stuck brake. Told me how to cut the wires for just that wheel. Trailer was dropped off at the dealer for repair and is available to view. I also took two photos. I feel as though there was a risk of our wheel falling off, potentially causing us to roll the trailer or the wheel hitting someone else.
Owner-reported narrative. Look up ODI 11461086 at NHTSA ↗
Owner report 10407477 · 2011-06-20 (June 20, 2011)
TL*THE CONTACT OWNS A 2011 KEYSTONE PASSPORT. THE CONTACT STATED THERE WAS A SHORT IN THE WIRING CONNECTED TO THE LIGHT ON THE CEILING OF THE SLIDE ROOM. A MECHANIC DIAGNOSED THAT THE WIRES HAD MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE DEALER. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST WITH REPAIRING THE FAILURE. THE FAILURE MILEAGE WAS 980 AND THE CURRENT MILEAGE WAS 1,000. UPDATED 07/26/11 *BF THE CONSUMER STATED THE FAULTY CICRUIT WAS DISCONNECTED AND ROUTED I…
Owner-reported narrative. 980 miles reported. Look up ODI 10407477 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2007 | 3 |
| 2008 | 2 |
| 2009 | 2 |
| 2010 | 3 |
| 2011 | 3 |
| 2012 | 3 |
| 2013 | 4 |
| 2014 | 4 |
| 2015 | 4 |
| 2016 | 4 |
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 5 |
2007: 3; 2008: 2; 2009: 2; 2010: 3; 2011: 3; 2012: 3; 2013: 4; 2014: 4; 2015: 4; 2016: 4; 2017: 3; 2018: 3; 2019: 3; 2020: 1; 2021: 3; 2022: 5