2009 Keystone PASSPORT: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2009 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Tires is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Tires | 1 |
Tires: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
2014: 1
Pattern summary
Tires leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10618229 · 2014-08-01 (August 1, 2014)
PURCHASED KEYSTONE PASSPORT TRAVEL TRAILER WITH MISSION TIRES ST205 75R 14. DOT 7DJTY0T1108. EARLY ON 2 TIRES LOST AIR, NO PUNCTURES OR CAUSE. LATER A THIRD FLAT WAS DUE TO PUNCTURE. JULY OF 2014 NOTICED EXPOSED BELTS AND UNUSUAL WEAR ON ANOTHER TIRE. A LOCAL TIRE DEALER INFORMED ME THE TIRE WAS COMING APART AND WE'RE FORTUNATE THAT IT DIDN'T BLOW OUT CAUSING DAMAGE. DECIDED I SHOULD GET NEW TIRES OF ANOTHER BRAND. DEALER INSPECTION OF THE MISSION TIRES REVEALED TWO OTHER TIRES WITH BELT SEPARATION AND ONE WITH TREAD SEPARATION. HE SAID…
Owner-reported narrative. Look up ODI 10618229 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
08V220000 · Equipment:Other:Labels
Reported: 2008-05-15 (May 15, 2008)
KEYSTONE RV IS RECALLING 259 MY 2008-2009 PASSPORT TRAVEL TRAILERS, MODEL 290BH. THERE IS INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION LABEL WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE LABEL LISTS THE AXLE CAPACITY AT 4400 LBS AND IT SHOULD BE 3500 LBS.
Consequence: THE PURPOSE OF THIS PART IS TO SPECIFY THE CONTENT AND LOCATION OF, AND OTHER REQUIREMENTS FOR, THE CERTIFICATION LABEL TO BE AFFIXED TO MOTOR VEHICLES TO ADDRESS CERTIFICATION-RELATED DUTIES AND LIABILITIES, AND TO PROVIDE THE CONSUMER WITH INFORMATION TO ASSIST HIM OR HER IN DETERMINING WHICH OF THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS ARE APPLICABLE TO THE VEHICLE.
Remedy: OWNERS WILL BE PROVIDED WITH CORRECTED LABELS AND INSTALLATION INSTRUCTIONS. IF AN OWNER SO DESIRES, THEY CAN HAVE THEIR DEALER INSTALL THE LABELS FREE OF CHARGE. THE RECALL BEGAN ON MAY 15, 2008. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
NHTSA campaign record ↗17V755000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
NHTSA campaign record ↗