2018 Keystone PASSPORT: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2018 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 1 |
Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
2018: 1
Pattern summary
Unknown Or Other leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11121596 · 2018-08-22 (August 22, 2018)
MANUFACTURER CERTIFIES COMPLIANCE WITH STANDARD FOR RECREATIONAL VEHICLES NFPA 1192. RV DOES NOT MEET NFPA 1192. MANUFACTURER HAS BEEN MADE AWARE OF THIS AND REFUSES TO CORRECT IT. RV LACKS ADEQUATE FIRE ESCAPE WINDOWS IN VIOLATION OF NFPA 6.2.1
Owner-reported narrative. Look up ODI 11121596 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V755000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
NHTSA campaign record ↗18V143000 · Equipment:Recreational Vehicle/Trailer
Reported: 2018-03-02 (March 2, 2018)
Keystone RV Company (Keystone) is recalling certain 2018 Keystone Passport, Summerland and Hideout, Dutchmen Aspen Trail and Coleman, and Crossroads Zinger recreational trailers. These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test port screw.
Consequence: The loose or missing propane gas port screw can allow propane gas to leak when the refrigerator is used in 'gas' mode, increasing the risk of a fire.
Remedy: Keystone will notify owners, and dealers will install and tighten the gas valve port screw, as necessary, free of charge. The recall began on April 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-315.
NHTSA campaign record ↗18V187000 · Tires:Temporary/Emergency Spare Tire | Structure
Reported: 2018-03-22 (March 22, 2018)
Keystone RV Company (Keystone) is recalling certain 2018 Passport recreational trailers, models 153ML, 171EXP, 175BH, 195RB, 199ML, 217EXP and 239ML. The spare tire carrier may not have been mounted properly to the back wall of the trailer, and, as a result, the spare tire and carrier may detach from the trailer.
Consequence: If the spare tire and carrier detaches from the trailer while it is being towed, it can increase the risk of a crash.
Remedy: Keystone will notify owners, and dealers will inspect the spare tire carrier mounting and install reinforcing backers if necessary, free of charge. The recall began on April 14, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-311.
NHTSA campaign record ↗