2025 Jeep GRAND CHEROKEE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
72 owner complaints analyzed
4 distinct recall campaigns
5,291 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 10 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 29 of 72 complaints (40.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 16 | 22.2% |
| Transmission and shifting | 12 | 16.7% |
| Braking behavior | 12 | 16.7% |
| Engine operation | 4 | 5.6% |
| Steering behavior | 3 | 4.2% |
| Fuel system concerns | 1 | 1.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 29 |
| Engine | 20 |
| Unknown Or Other | 13 |
| Fuel/Propulsion System | 11 |
| Power Train | 11 |
| Forward Collision Avoidance: Automatic Emergency Braking | 8 |
| Vehicle Speed Control | 7 |
| Air Bags | 5 |
Electrical System: 29; Engine: 20; Unknown Or Other: 13; Fuel/Propulsion System: 11; Power Train: 11; Forward Collision Avoidance: Automatic Emergency Braking: 8; Vehicle Speed Control: 7; Air Bags: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 62 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 29 |
| 2026 | 43 |
2025: 29; 2026: 43
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 16 complaint narratives. Transmission and shifting appears in 12 complaint narratives. Braking behavior appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11659372 · 2025-05-06 (May 6, 2025)
To Whom It May Concern, I am writing to express my deep frustration and serious concerns regarding the repeated and dangerous failures I have experienced with the battery systems in three separate Jeep Grand Cherokee vehicles – model years 2022, 2024, and now 2025 4xe. In each case, I encountered a complete battery failure within the first 3,000 miles of the car’s life. These failures have not only rendered the vehicles completely inoperable but have completely shut down all functionality while driving, leaving me stranded on the road an outri…
Owner-reported narrative. Look up ODI 11659372 at NHTSA ↗
Owner report 11663539 · 2025-05-28 (May 28, 2025)
I was driving within a city and came to a red light. Since my car is a hybrid (2025 Jeep Grand Cherokee 4xe, also I just purchased this lease in April 2025) the car will switch to the EV battery when I come to a halt and when I propel forward the car will either remain on the EV battery (if the battery has mile range) or it will switch to the engine. As the light turned green and i pushed the pedal to move forward, my car began to move forward using the EV battery but when the car attempted to switch to the engine, it tripped and my car would n…
Owner-reported narrative. Look up ODI 11663539 at NHTSA ↗
Owner report 11662816 · 2025-05-23 (May 23, 2025)
On multiple occasions now, my shifter starts blinking at me and the dash tells me to shift into park and then shift into desired gear. This is quite annoying is baffling and dangerous. Also, on multiple occasions the dash lights up it goes crazy beeping like crazy like it wants me to stop and there’s nothing in front of me for me to need to stop. This could be potentially very dangerous. I see others have had issues like this as well so I think we really need to do something about this for somebody does get hurt cause it locks up it doesn’t let…
Owner-reported narrative. Look up ODI 11662816 at NHTSA ↗
Owner report 11673278 · 2025-07-14 (July 14, 2025)
I am unsure of what the complete issue is at this point. I have taken my car into two different dealerships multiple times and everybody keeps sending me back saying it’s running as it was designed. However, the things that’s experiencing it was not experiencing when I bought it, I would not have bought it And the list goes on. Has a random hesitation in the transmission. It revs way too high when shifting, it doesn’t downshift properly it doesn’t shift properly. There has been a groaning in the vehicle basically since day, one when downshiftin…
Owner-reported narrative. Look up ODI 11673278 at NHTSA ↗
Owner report 11693046 · 2025-10-13 (October 13, 2025)
Driving on freeway and Service 4WD light came on. Upon reaching destination, parking brake automatically engaged for unknown reason.
Owner-reported narrative. Look up ODI 11693046 at NHTSA ↗
Owner report 11675624 · 2025-07-23 (July 23, 2025)
This letter is to document a serious safety incident that occurred on [XXX], involving a 2025 Jeep Grand Cherokee Summit. On that date, the subject driver, was driving a [XXX] child to a scheduled pediatric appointment. While stopped at a red light, the vehicle experienced a sudden and complete electrical failure. The engine stalled and all electronics, including the dashboard display and infotainment system, went completely dark. The subject driver found herself trapped in the middle of a busy intersection in St. Petersburg, Florida. Due to…
Owner-reported narrative. Look up ODI 11675624 at NHTSA ↗
Owner report 11677853 · 2025-08-01 (August 1, 2025)
Vehicle stalls and loses all power while driving. Vehicle comes to an abrupt halt.
Owner-reported narrative. Look up ODI 11677853 at NHTSA ↗
Owner report 11715779 · 2026-02-05 (February 5, 2026)
While driving at highway speed, I accidentally brushed one of the paddle shifters on the steering wheel. This immediately forced the transmission into a lower gear, causing the engine to rev very high. I had to pull over on the highway shoulder to figure out how to return the vehicle to normal automatic Drive. This situation felt unsafe and distracting, especially in traffic. I contacted my local Jeep service department to ask whether the paddle shifters can be disabled or if there is a software setting to prevent accidental engagement. I was …
Owner-reported narrative. Look up ODI 11715779 at NHTSA ↗
Owner report 11742101 · 2026-06-04 (June 4, 2026)
The jeep is towed behind our camper. When the camper truck turns, the wheels on the jeep stay straight and drag the jeep through the turn sideways. On a highway off ramp with a curve at higher speed the jeep wants to pull the camper off the edge. Lane assist is off but I was forced to pick something below. The issue is with the jeep steering not tracking behind the camper causing a hazardous condition going on curves. The wheels turn with the steering wheel but not when being towed. All procedures to flat tow are being followed per the owner…
Owner-reported narrative. Look up ODI 11742101 at NHTSA ↗
Owner report 11707557 · 2025-12-29 (December 29, 2025)
I purchased a 2025 Jeep Grand Cherokee Laredo earlier this year. The salesman told me that the fuel cover locks when the doors are locked, but the cover does not lock. I sent an email to Stallantis, the corporation to Jeep and inquired about this. They replied that all 2025 Jeep Grand Cherokees should have lock gas covers. (See uploaded file) I also tried to purchase a lock cap for my car, but I couldn't find one AND I LOOKED ALL OVER. A vehicle that does not have a locking mechanism to the gas tank leaves it vulnerable to vandalism. Subs…
Owner-reported narrative. Look up ODI 11707557 at NHTSA ↗