2016 Jeep GRAND CHEROKEE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
308 owner complaints analyzed
8 distinct recall campaigns
32,070 mi median reported failure mileage
Scope: 2016 model year. Data snapshot: . 182 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 77 of 308 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 45 | 14.6% |
| Transmission and shifting | 41 | 13.3% |
| Engine operation | 41 | 13.3% |
| Electrical and battery issues | 20 | 6.5% |
| Steering behavior | 19 | 6.2% |
| Fuel system concerns | 11 | 3.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 77 |
| Engine | 76 |
| Electrical System | 59 |
| Unknown Or Other | 31 |
| Fuel/Propulsion System | 28 |
| Service Brakes | 22 |
| Vehicle Speed Control | 22 |
| Steering | 14 |
Power Train: 77; Engine: 76; Electrical System: 59; Unknown Or Other: 31; Fuel/Propulsion System: 28; Service Brakes: 22; Vehicle Speed Control: 22; Steering: 14
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 77 |
| 25,000 to 49,999 | 53 |
| 50,000 to 74,999 | 23 |
| 75,000 to 99,999 | 13 |
| 100,000 to 149,999 | 9 |
| 150,000 and above | 7 |
Under 25,000: 77; 25,000 to 49,999: 53; 50,000 to 74,999: 23; 75,000 to 99,999: 13; 100,000 to 149,999: 9; 150,000 and above: 7
Under 25,000 miles has the most reports with usable mileage (77). 126 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 43 |
| 2017 | 31 |
| 2018 | 27 |
| 2019 | 33 |
| 2020 | 38 |
| 2021 | 16 |
| 2022 | 21 |
| 2023 | 47 |
| 2024 | 22 |
| 2025 | 17 |
| 2026 | 13 |
2016: 43; 2017: 31; 2018: 27; 2019: 33; 2020: 38; 2021: 16; 2022: 21; 2023: 47; 2024: 22; 2025: 17; 2026: 13
Pattern summary
Power Train leads the component reports. Braking behavior appears in 45 complaint narratives. Transmission and shifting appears in 41 complaint narratives. Engine operation appears in 41 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10861464 · 2016-04-26 (April 26, 2016)
THE SUMMIT MODEL IS EQUIPPED WITH DRIVING SENSORS THAT ACTUATE THE AUTOMATIC BRAKING. WHEN BACKING OUT OF MY DRIVEWAY WHICH HAS A SLIGHT INCLINE, THE BRAKE ALARM GOES OFF AND THE BRAKES SUDDENLY ENGAGE. I HAD THE 2015 MODEL (FCA REPLACED UNDER LEMON LAW) AND THE ALERT SYSTEM NEVER WENT OFF. (VIDEO AVAILABLE)
Owner-reported narrative. 724 miles reported. Look up ODI 10861464 at NHTSA ↗
Owner report 10875591 · 2016-06-21 (June 21, 2016)
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAG…
Owner-reported narrative. 33,000 miles reported. Look up ODI 10875591 at NHTSA ↗
Owner report 10855417 · 2016-04-14 (April 14, 2016)
TAKATA RECALL BRAND NEW WITH ONLY 800 MILES. DAY ONE, SHIFTING SEEMED ODD. THOUGHT IT NEEDED BREAK IN TIME. STOPPED, THE VEHICLE WILL ALMOST LUNGE, MAKING IT FEEL LIKE SOMEONE REAR ENDED YOU. SHIFTS HARD UP OR DOWN SHIFTING - AROUND 3RD GEAR. TODAY, 20MPH WAS RUNNING 3000 RPMS AND WOULDN'T SHIFT. I PULLED INTO PARKING LOT AND SHUT VEHICLE OFF AND RESTARTED. THE TRANNY LIGHT WAS ON AND DID NOT GO OFF BUT THE SHIFTING WAS NORMAL - WHICH IS NOT NORMAL. AFRAID THAT I WILL BE STUCK IN STOP MODE AND GET REAR ENDED OR THE VEHICLE WON'T SHIFT …
Owner-reported narrative. 800 miles reported. Look up ODI 10855417 at NHTSA ↗
Owner report 10861930 · 2016-04-28 (April 28, 2016)
THIS IS A FOLLOW ON TO A COMPLAINT FILED A FEW WEEKS AGO. I CAME HOME FROM A BUSINESS TRIP ON 4/5/2016. I STARTED THE JEEP IN THE DAILY GARAGE AT BWI AND WARNING LIGHTS CAME ON FOR THE STABILITY CONTROL AND ENGINE. THE GEAR INDICATORS (P, N, D, ETC.) WERE FLASHING AND IT DID NOT RECOGNIZE WHAT GEAR IT WAS IN. IT WOULD NOT ENGAGE A GEAR, AND WOULD NOT TURN OFF THE ENGINE. I HAD IT TOWED TO THE DEALER AND LEFT IT OVERNIGHT STILL RUNNING. THE DEALER FINALLY GOT IT TURNED OFF BY PULLING A SENSOR ON THE FUEL PUMP. AS OF TODAY, 4/28, IT IS STILL IN T…
Owner-reported narrative. 500 miles reported. Look up ODI 10861930 at NHTSA ↗
Owner report 10872738 · 2016-06-06 (June 6, 2016)
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO QUICKLY MANEUVER THE VEHICLE AND MADE SEVERAL ATTEMPTS TO GET IT TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION, BUT THE DEALER DID NOT SUPPLY AN INVOICE OF WHAT WAS REPAIRED. A MECHANIC INDICATED THAT THE VEHICLE MAY NEED A SOFTWARE UPDATE. THE CONTACT WAS UNCERTAIN IF THE DEALER'S REMEDY WOULD PROVIDE A PERMANENT REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Owner-reported narrative. 3,000 miles reported. Look up ODI 10872738 at NHTSA ↗
Owner report 10897169 · 2016-08-19 (August 19, 2016)
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE MOMENTS LATER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Owner-reported narrative. Look up ODI 10897169 at NHTSA ↗
Owner report 10904905 · 2016-09-09 (September 9, 2016)
I RECEIVED A RECALL FROM CHRYSLER/JEEP IN REGARD TO THE BRAKE/TRANSMISSION SHIFT INTERLOCK SOLENOID WHICH MAY HAVE AN INCORRECTLY CRIMPED ELECTRICAL CONNECTOR. THIS COULD LEAD TO THE TRANSITION GEAR BECOMING LOCKED IN PARK OR NEUTRAL POSITION AND CAUSE A CRASH WITHOUT WARNING. I RECEIVED THE RECALL IN JUNE 2016. JEEP OF WHITE PLAINS, NY TOLD ME THAT SERVICE DID NOT HAVE ENOUGH PARTS AND WOULD PLACE ME ON A WAITING LIST. IN AUGUST, I CONTACTED THEM AGAIN AND THEY EXPLAINED THAT IT WAS NOW A SOFTWARE ISSUE AND MY CAR WOULD ONLY REQUIRE A DOWNLOAD…
Owner-reported narrative. Look up ODI 10904905 at NHTSA ↗
Owner report 10910393 · 2016-10-12 (October 12, 2016)
2016 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SERVICE DEPARTMENT LACK OF COMMUNICATION TO SCHEDULE AND REPAIR SHIFT INTERLOCK SOLENOID ELECTRICAL CONNECTOR (16V-249) AND LEFT FRONT BRAKE CALIPER (16V-168) RECALL NOTICES. *SMD
Owner-reported narrative. Look up ODI 10910393 at NHTSA ↗
Owner report 10824042 · 2016-02-03 (February 3, 2016)
THE ELECTRONIC GEAR SHIFTER IN THIS VEHICLE WENT FROM PARK TO ROLLING DOWN A HILL. I WAS PARKED AND PROCEEDED TO EXIT THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS. I JUMPED BACK INTO THE VEHICLE AND HIT MY RIGHT KNEE ON THE STEERING WHEEL AND DASH BOARD. TO AVOID HITTING THE PEDESTRIANS BEHIND MY VEHICLE AND HITTING THE VEHICLE DIRECTLY BEHIND ME. NO WARNING THAT THE VEHICLE WAS NOT PARKED WHEN THE DRIVERS DOOR WAS OPEN. I CONTACTED CHRYSLER REGARDING THIS FAULTY DESIGN AND WAS ISSUED A CASE.....UPDATED 06/15/16 *BF *JS
Owner-reported narrative. 2,900 miles reported. Look up ODI 10824042 at NHTSA ↗
Owner report 10937585 · 2016-12-27 (December 27, 2016)
WHILE DRIVING TO NASHVILLE, TN WE WERE DRIVING BETWEEN 65 - 73 MPH WITH SPEED CONTROL AND HIT SLOWER TRAFFIC IT FELT LIKE THE VEHICLE LOST POWER STEERING. THE STEERING WAS HARD TO HANDLE ON THE JEEP. IT WOULD PULL EITHER LEFT OR RIGHT AND WOULDN'T SEEM TO GO STRAIGHT. WE COULD STOP THE VEHICLE AND TURN IT OFF AND THE STEERING WOULD BE FINE AGAIN FOR A WHILE. I TOOK MY JEEP BACK TO THE DEALER ON DECEMBER 2, 2016 AND AS OF TODAY DECEMBER 27, 2016 THEY STILL HAVE IT. I DON'T KNOW IF IT IS THE POWER STEERING OR THE LIFT SUSPENSION BUT IT MOST …
Owner-reported narrative. 6,200 miles reported. Look up ODI 10937585 at NHTSA ↗
Owner report 11040899 · 2017-10-29 (October 29, 2017)
VEHICLE ENGINE QUITS SUDDENLY AND WITHOUT WARNING ON HIGHWAY. DRIVER WAS TRAVELING APPROX 65 AT TIME OF INCIDENT. UNABLE TO RESTART.(FIRST INCIDENT- 6.30.17 EST. ODOMETER 24 K MILES . SECOND INCIDENT ON 7.21.17 VEHICLE NO START AFTER DEALER FINISHED WORK. THIRD INCIDENT, 10.24.17 ENGINE AGAIN QUIT WITHOUT WARNING ON CITY ROADWAY-50 MPH SPEEDS.ODOMETER READING AT 27,800 MILES TOWED TO DEALER. 10-29.17 DEALER REPORTED FUEL PUMP HAD FAILED AND SPREAD METAL THROUGHOUT SYSTEM. NEEDS NEW INJECTORS, FUEL PUMP. TO DATE DO NOT HAVE BACK FOR USE.…
Owner-reported narrative. 24,000 miles reported. Look up ODI 11040899 at NHTSA ↗