2009 Jeep GRAND CHEROKEE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
138 owner complaints analyzed
2 distinct recall campaigns
58,343 mi median reported failure mileage
Scope: 2009 model year. Data snapshot: . 112 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 46 of 138 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 24 | 17.4% |
| Engine operation | 21 | 15.2% |
| Braking behavior | 16 | 11.6% |
| Steering behavior | 14 | 10.1% |
| Transmission and shifting | 11 | 8.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 46 |
| Power Train | 23 |
| Engine | 22 |
| Vehicle Speed Control | 12 |
| Air Bags | 11 |
| Steering | 11 |
| Unknown Or Other | 10 |
| Wheels | 10 |
Electrical System: 46; Power Train: 23; Engine: 22; Vehicle Speed Control: 12; Air Bags: 11; Steering: 11; Unknown Or Other: 10; Wheels: 10
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 19 |
| 25,000 to 49,999 | 21 |
| 50,000 to 74,999 | 31 |
| 75,000 to 99,999 | 17 |
| 100,000 to 149,999 | 19 |
| 150,000 and above | 5 |
Under 25,000: 19; 25,000 to 49,999: 21; 50,000 to 74,999: 31; 75,000 to 99,999: 17; 100,000 to 149,999: 19; 150,000 and above: 5
50,000 to 74,999 miles has the most reports with usable mileage (31). 26 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2009 | 1 |
| 2010 | 7 |
| 2011 | 9 |
| 2012 | 6 |
| 2013 | 21 |
| 2014 | 29 |
| 2015 | 17 |
| 2016 | 12 |
| 2017 | 6 |
| 2018 | 10 |
| 2019 | 5 |
| 2020 | 3 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 3 |
| 2024 | 1 |
| 2025 | 5 |
2009: 1; 2010: 7; 2011: 9; 2012: 6; 2013: 21; 2014: 29; 2015: 17; 2016: 12; 2017: 6; 2018: 10; 2019: 5; 2020: 3; 2021: 1; 2022: 2; 2023: 3; 2024: 1; 2025: 5
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 24 complaint narratives. Engine operation appears in 21 complaint narratives. Braking behavior appears in 16 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10430881 · 2011-10-19 (October 19, 2011)
JEEP CHEROKEES STALL WHILE BEING DRIVEN....THEY CUT OFF WITHOUT ANY WARNING...THE REASON THEY CUT OFF WHILE IN MOTION IS DUE A WIRING HARNESS DESIGN FLAW, BUT JEEP IS KEEPING THIS MATTER A SECRET AND THEY DENY THEY HAVE A PROBLEM THROUGHOUT THE COUNTRY...SOMEONE OR SOME AGENCY NEEDS TO INVESTIGATE THIS MATTER IN ORDER TO SEE HOW SERIOUS AND WIDESPREAD THIS PROBLEM IS, SURF THE INTERNET AUTO SITES REGARDING ALL THE JEEP CHEROKEES THAT STALL OUT WHILE BEING DRIVEN. I DO NOT WANT TO SEE ON THE NEWS THAT A DRIVER WAS KILLED WHEN HIS OR HER CHEROKEE…
Owner-reported narrative. Look up ODI 10430881 at NHTSA ↗
Owner report 10442670 · 2012-01-06 (January 6, 2012)
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN, WATER WOULD ENTER THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WOULD CAUSE THE RADIO AND ALL OTHER ELECTRICAL COMPONENTS TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO MADE REPAIRS TO THE SUNROOF BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED WHO INFORMED THE CONTACT TO CONTINUE TAKING THE VEHICLE TO THE DEALER FOR ADDITIONAL REPAIRS. THE FAILURE MILEAGE WAS 244 AND THE CURRENT MILEAGE WAS 17,…
Owner-reported narrative. 244 miles reported. Look up ODI 10442670 at NHTSA ↗
Owner report 10331522 · 2010-05-21 (May 21, 2010)
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT WARNING. THE CONTACT WOULD SHUT OFF THE ENGINE AND UPON RESTARTING; THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS WHERE THE PCM WAS UPDATED BUT TO NO AVAIL. THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED HE WOULD SPORADICALLY HAVE INCIDENTS WHERE THE VEHICLE WOULD NOT START. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE …
Owner-reported narrative. 5,000 miles reported. Look up ODI 10331522 at NHTSA ↗
Owner report 10379977 · 2011-02-02 (February 2, 2011)
TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20-30 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART BY BEING PLACED IN NEUTRAL AND RESTARTING. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,300.
Owner-reported narrative. 7,300 miles reported. Look up ODI 10379977 at NHTSA ↗
Owner report 10335499 · 2010-06-09 (June 9, 2010)
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE NOTICED A LOUD SQUEAKING NOISE FROM THE RIGHT FRONT WHEEL WELL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE WHEEL WELL HAD RUBBED AGAINST THE BRAKE AND ROTORS. THE VEHICLE WAS REPAIRED BUT THE FAILURE OCCURRED AGAIN. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. SHE WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 09E039000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE CURRENT MILE…
Owner-reported narrative. 21,000 miles reported. Look up ODI 10335499 at NHTSA ↗
Owner report 10344022 · 2010-07-19 (July 19, 2010)
TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH DOWN HILL WITH PRESSURE APPLIED TO THE BRAKE PEDAL, THE VEHICLE WOULD NOT STOP. REPEATED PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND A GRINDING NOISE WAS HEARD BUT THE VEHICLE WOULD NOT STOP UNTIL IT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE BRAKES WERE WORKING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 9,000.
Owner-reported narrative. 9,000 miles reported. Look up ODI 10344022 at NHTSA ↗
Owner report 10427491 · 2011-09-26 (September 26, 2011)
FRONT TIRES SEPARATED AT THE INNER SECTION OF TIRE. THE GROOVED SECTION OF TIRE SEPARATED FROM SIDEWALL CAUSING AN INSTANT BLOWOUT AND LOSS OF STEERING CONTROL. PASSENGER TIRE FAILED COMPLETELY. DRIVER SIDE HAS SAME WEAR AND SEPARATION BUT DID NOT FAIL AT THIS POINT. *TR
Owner-reported narrative. 13,685 miles reported. Look up ODI 10427491 at NHTSA ↗
Owner report 10594927 · 2014-05-29 (May 29, 2014)
SUDDEN LOSS OF POWER STEERING WHILE DRIVING IN JAN . POWER STEERING PUMP REPLACED. IN MAY SAME PROBLEM OCCURRED WHILE EXITING I-91 ON RAMP. THE CAR IS PRESENTLY AT DEALERS NOW FOR , HOPEFULLY , A SOLUTION. *TR
Owner-reported narrative. 54,000 miles reported. Look up ODI 10594927 at NHTSA ↗
Owner report 10451512 · 2012-03-13 (March 13, 2012)
BRAKE SAFETY SWITCH FAILED, CAR IS UNABLE TO SHIFT OUT OF PARK. *TR
Owner-reported narrative. 68,000 miles reported. Look up ODI 10451512 at NHTSA ↗
Owner report 10532494 · 2013-07-30 (July 30, 2013)
2009 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSFER CASE ACTUATOR RECALL NOTICE. *SMD THE CONSUMER STATED ON TWO SEPARATE OCCASIONS, WHILE DRIVING, THE TRANSFER CASE SUDDENLY SHIFTED INTO NEUTRAL, THE VEHICLE WAS IN DRIVE AND IN MOTION, NOT PARKED. THE RECALL NOTICE, THAT WAS SENT TO HIM, WAS NOT WHAT HE EXPERIENCED.
Owner-reported narrative. Look up ODI 10532494 at NHTSA ↗