2011 Jeep COMPASS problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
187 owner complaints analyzed
3 distinct recall campaigns
70,000 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 131 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 35 of 187 complaints (18.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 40 | 21.4% |
| Engine operation | 28 | 15.0% |
| Steering behavior | 25 | 13.4% |
| Braking behavior | 22 | 11.8% |
| Electrical and battery issues | 7 | 3.7% |
| Fuel system concerns | 5 | 2.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 35 |
| Engine | 30 |
| Unknown Or Other | 27 |
| Suspension | 26 |
| Electrical System | 19 |
| Steering | 19 |
| Structure:Body | 18 |
| Air Bags | 17 |
Power Train: 35; Engine: 30; Unknown Or Other: 27; Suspension: 26; Electrical System: 19; Steering: 19; Structure:Body: 18; Air Bags: 17
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 29 |
| 25,000 to 49,999 | 18 |
| 50,000 to 74,999 | 22 |
| 75,000 to 99,999 | 21 |
| 100,000 to 149,999 | 30 |
| 150,000 and above | 11 |
Under 25,000: 29; 25,000 to 49,999: 18; 50,000 to 74,999: 22; 75,000 to 99,999: 21; 100,000 to 149,999: 30; 150,000 and above: 11
100,000 to 149,999 miles has the most reports with usable mileage (30). 56 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 12 |
| 2012 | 10 |
| 2013 | 6 |
| 2014 | 15 |
| 2015 | 17 |
| 2016 | 10 |
| 2017 | 19 |
| 2018 | 16 |
| 2019 | 34 |
| 2020 | 12 |
| 2021 | 9 |
| 2022 | 8 |
| 2023 | 10 |
| 2024 | 5 |
| 2025 | 3 |
| 2026 | 1 |
2011: 12; 2012: 10; 2013: 6; 2014: 15; 2015: 17; 2016: 10; 2017: 19; 2018: 16; 2019: 34; 2020: 12; 2021: 9; 2022: 8; 2023: 10; 2024: 5; 2025: 3; 2026: 1
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 40 complaint narratives. Engine operation appears in 28 complaint narratives. Steering behavior appears in 25 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10406187 · 2011-06-13 (June 13, 2011)
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT THE STEERING WHEEL WOULD PULL HARD TOWARD THE RIGHT WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THAT THE FAILURE WAS CAUSED BY A COMBINATION OF THE NATURE OF THE FRONT WHEEL DRIVE VEHICLE AND DRIVER INEXPERIENCE. THE TECHNICIANS ADJUSTED THE CAMBER YET THE FAILURE CONTINUED AFTER THE ADJUSTMENT. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65. UPDATED 07/20/11 *BF THE CONSUMER ALSO ST…
Owner-reported narrative. 65 miles reported. Look up ODI 10406187 at NHTSA ↗
Owner report 10414017 · 2011-07-21 (July 21, 2011)
(AMONG OTHER PROBLEMS), THIS 2011 JEEP COMPASS HAS TRANSMISSION DIFFICULTIES. ON MULTIPLE OCCASIONS THE AUTOMATIC TRANSMISSION HAS FAILED TO SHIFT FROM GEAR TO GEAR WITHOUT MANUAL ASSISTANCE. IT WILL WHINE AND STRAIN AND JUST NOT CHANGE, EVEN AS THE RPM CLIMB SKY HIGH, IT WILL NOT SHIFT WITHOUT ASSISTANCE. THIS FAILURE WAS FIRST DOCUMENTED ON 6/19/11 BUT THERE WERE MULTIPLE FAILURE BEFORE THIS DATE. THE SYSTEM FAILURE HAS RESULTED IN A REDUCTION OF POWER TO SUCH EXTENT THAT IT IS DIFFICULT TO SAFELY MERGE INTO A LANE OF TRAFFIC. DURING SUCH EPI…
Owner-reported narrative. 100 miles reported. Look up ODI 10414017 at NHTSA ↗
Owner report 10414013 · 2011-07-21 (July 21, 2011)
THE PROBLEM VEHICLE IS A 2011 FWD JEEP COMPASS. ON 5/31/11 WITHIN THE FIRST 10 (TEN) MILES OF OWNERSHIP THE VEHICLE STALLED OUT ON ME WHILE STROPPED AT A TRAFFIC LIGHT. I PUT THE VEHICLE IN PARK AND WAS ABLE TO RESTART IT WITHOUT ANY DIFFICULTY. ON 6/19/11 (WHILE IN MOTION), WITHOUT ANY ADVANCE INDICATION OF A PROBLEM THE VEHICLE TOTALLY LOST POWER. I PUT IT IN NEUTRAL AND WAS ABLE TO ROLL IT OUT OF TRAFFIC AND INTO A TURN LANE. THE VEHICLE STRUGGLED TO RESTART BUT DID AFTER A COUPLE OF TRIES, A "CHECK ENGINE" LIGHT CAME ON AND REMAINED ON FOR …
Owner-reported narrative. 70 miles reported. Look up ODI 10414013 at NHTSA ↗
Owner report 10422454 · 2011-08-29 (August 29, 2011)
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING COLUMN SEIZED AND THE VEHICLE UNEXPECTEDLY STALLED. THE ENGINE RESTARTED AND RESUMED NORMALLY. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Owner-reported narrative. 1,000 miles reported. Look up ODI 10422454 at NHTSA ↗
Owner report 10447015 · 2012-02-07 (February 7, 2012)
WITH MY FOOT ON THE BRAKE, COMPLETELY STOPPED AT A LIGHT OR STOP SIGN, WHILE IN DRIVE ONLY, THE CAR VIBRATES AND THE ENGINE MAKES A LOUD RUMBLING NOISE. THIS CAN BE FELT IN THE STEERING WHEEL, BRAKE PEDAL AND THROUGHOUT THE ENTIRE CAR. WHEN I TAKE MY FOOT OFF THE BRAKE OR PUT IT IN NEUTRAL, REVERSE OR PARK THE NOISE FROM THE ENGINE AND VIBRATION WILL STOP. THE VIBRATION IS SO BAD IT IS UNCOMFORTABLE TO KEEP YOUR FOOT ON THE BRAKE, OR HANDS ON THE STEERING WHEEL, MAKING IT DANGEROUS, AS I AM HAVING TO PUT THE CAR IN NEUTRAL AT EVERY STOP. HAVE H…
Owner-reported narrative. 3,600 miles reported. Look up ODI 10447015 at NHTSA ↗
Owner report 10455031 · 2012-04-12 (April 12, 2012)
CLIMBING OUT OF A PARKING GARAGE INCLINE, WE FOUND OURSELVES GOING BACKWARDS RATHER RAPIDLY. FORTUNATELY, THERE WERE NO CARS BEHIND US. SINCE THEN THERE HAVE BEEN MANY INCIDENTS ALTHOUGH WE ARE AWARE OF THIS STRANGE PHENOMENON FOR AN AUTOMATIC SHIFT AUTOMOBILE AND APPLY THE BRAKE WITH THE LEFT FOOT WHILE ACCELERATING WITH THE RIGHT. NOT SOMETHING WE SHOULD HAVE TO DO. *TR
Owner-reported narrative. Look up ODI 10455031 at NHTSA ↗
Owner report 10716764 · 2015-05-15 (May 15, 2015)
ENGINE WILL STUMBLE AND STALL WHEN DRIVING AND HEADLIGHTS ARE ILLUMINATED, WINDOWS ARE ROLLED DOWN OR ANY ELECTRICAL DRAIN OCCURS. THIS IS AN INDICATION OF TIPM FAILURE.
Owner-reported narrative. 115,000 miles reported. Look up ODI 10716764 at NHTSA ↗
Owner report 10936796 · 2016-12-21 (December 21, 2016)
HORN DOSE NOT WORK, BUT BELIEVE IT GOES DEEPER THAN JUST HORN ISSUE. I HAVE SEEN A TREND WITH THESE VEHICLES THRU NUMEROUS SOURCES SUCH AS INTERNET FORUMS ECT. BEING THAT THE HORN CAN BE CONSIDERED A SAFETY FEATURE.I THINK THE ROOT OF THE PROBLEM IS A COMPUTER, ELECTRICAL OR A FUSE BOX ISSUE. TOOK VEHICLE TO JEEP DEALER YESTERDAY TO GET FIXED, CALLED LATER THAT DAY TO PICK UP VEHICLE SAID IT WAS FIXED, GOT HOME HORN DID NOT WORK.
Owner-reported narrative. Look up ODI 10936796 at NHTSA ↗
Owner report 10531694 · 2013-07-24 (July 24, 2013)
VEHICLE WAS NOT ACCELERATING PROPERLY. BUCKING AND JERKING FOR THE FIRST APPROX. 500' OF ACCELERATION. VERY UNSAFE WHEN PULLING OUT INTO TRAFFIC. ACTED AS IF IT WERE OUT OF GAS, THEN WOULD FINALLY KICK IN. THE PROBLEM WAS REPORTED 1/22/13, AND A COMPUTER UPDATE WAS PERFORMED BY THE DEALERSHIP. THE PROBLEM OCCURRED AGAIN. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP 1/31/13 AND THE DEALERSHIP COULDN'T FIND A PROBLEM. RETURNED THE VEHICLE TO OWNER. THE VEHICLE CONTINUOUSLY HAD THIS PROBLEM, HOWEVER, IT WAS RANDOM AND COULD NOT BE RE-CREATED BY THE D…
Owner-reported narrative. 23,911 miles reported. Look up ODI 10531694 at NHTSA ↗
Owner report 11170707 · 2019-01-18 (January 18, 2019)
FILLED TANK AND CAR STALLED WHILE DRIVING AWAY THREE TIMES (AFTER DRIVING A SHORT DISTANCE) CALLED FOR A TOW AND TAKEN TO MECHANIC WHERE THEY COULDN'T IDENTIFY THE PROBLEM. THEN AGAIN, APPROXIMATELY THREE MONTHS LATER, STALLED AFTER FILLING THE GAS TANK WHILE MAKING A LEFT OUT OF THE GAS STATION ACROSS TRAFFIC. QUICKLY RESTARTED THE CAR, IT BUCKED AS THOUGH ABOUT TO STALL AFTER ANOTHER 3/4 MILE, AND THEN RAN FINE. LARGEST CONCERN IS DIRECTLY AFTER FILL UP, BUT THERE IS FREQUENTLY A BUCK/HESITATION WHEN ACCELERATING AS WELL.
Owner-reported narrative. 105,000 miles reported. Look up ODI 11170707 at NHTSA ↗