2012 Jeep COMPASS: complaints, problems and recalls

TL* THE CONTACT OWNS A 2012 JEEP COMPASS LIMITED. THE CONTACT STATED THAT WHEN THE ENGINE WAS STARTED, THE GEAR SHIFT DID NOT SHIFT INTO DRIVE OR REVERSE. THE CONTACT ALSO STATED THAT THE ENGINE IDLED HIGH AND THE RPM INCREASED TO 5000. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS TEST DRIVEN, BUT THE FAILURE DID NOT DUPLICATE. THE DEALER ADJUSTED THE GEAR SHIFTER LEVER. THE FAILURE M…

Owner-reported narrative. 29 miles reported. Look up ODI 10453231 at NHTSA ↗

PERISTENT AND GROWING SMELL OF GAS. TOOK IT TO THE AGENCY FOR CHECKING. CAME BACK TWICE THAT DAY TO GET THE CAR, I WAS ASSURED THE PROBLEM HAD BEEN FIXED AND A VALVE REPLACED. THE STRONG SMELL OF GAS LEAKING INSIDE THE CAR PERSISTS. *TR

Owner-reported narrative. 1,100 miles reported. Look up ODI 10461129 at NHTSA ↗

THE FIRST TIME, THE CHECK ENGINE LIGHT WENT OFF I DROVE TO THE DEALERSHIP AND IT WAS CHECKED AND RETURNED, 2 WEEKS LATER THE LIGHT TURNED ON AND THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP, SOME OIL APPLIED TO THE CONNECTORS AND RETURNED. YESTERDAY, THE LIGHT WENT OFF AGAIN WHILE DRIVING AT 50MPH, THE VEHICLE STOPPED ABRUPTLY, THE STEERING WHEEL DIDN'T MOVE AND THE ENGINE STOPPED. UPON TRYING TO RESTART THE IGNITION, IT KEPT STARTING BY ITSELF OVER AND OVER. NOW YOU CAN'T ACCEL THE VEHICLE WHILE IN DRIVE. THE RIGHT STRUT WAS REPLACED ON FEB 20…

Owner-reported narrative. 3,480 miles reported. Look up ODI 10461204 at NHTSA ↗

WHILE DRIVING MY 2012 JEEP COMPASS, I WENT TO CHANGE LANES AND COULD NOT SEE THE VEHICLE IN THE LANE NEXT TO ME, THE VEHICLE WAS NOT ABLE TO BE SEEN IN THE MIRRORS OR BY TURNING MY HEAD AND PHYSICALLY LOOKING FOR IT, I STRUCK ANOTHER VEHICLE BECAUSE OF THIS. ON THE DRIVERS SIDE SECTION BETWEEN THE DRIVERS SIDE REAR PASSENGER DOOR AND THE REAR A PILLAR THERE IS A DANGEROUS BLIND SPOT, AND THE PASSENGER SIDE HAS IT AS WELL. *TR

Owner-reported narrative. 867 miles reported. Look up ODI 10464833 at NHTSA ↗

I PARKED MY JEEP COMPASS TO PICK UP MY SON AT SCHOOL, THEN WHEN I RETURNED AND TRY TO START THE ENGINE, THE VEHICLE COULD NOT START, THE ENGINE DIED. I CALLED THE CRANE AND THEY TOWED MY VEHICLE TO THE CHRYSLER AGENCY IN CIUDAD DEL CARMEN, CAMPECHE, MEXICO AND THAT WAS RECEIVED ON 12-JULY-2012. THE AGENCY RESPOND TO ME THAT THE FAIL WAS IN THE (INTEGRATED POWER MODULE = IPM) AND REQUIRE 15 DAYS FOR ASK THE PART TO THE PLANT AND TIME TO REPAIR THE VEHICLE. I AM REPORTING THIS SITUATION, BECAUSE THE VEHICLE WAS MANUFACTURED IN UNITED STAT…

Owner-reported narrative. 7,556 miles reported. Look up ODI 10466940 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE INTO TRAFFIC THE VEHICLE STARTED TO HESITATE AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,500. UPDATED 8/24/12 *CN

Owner-reported narrative. 1,000 miles reported. Look up ODI 10468321 at NHTSA ↗

VEHICLE SPUTTERS, SHAKES, AND ALMOST STALLS OUT. WHEN IT DOES THIS YOU CAN STEP ON THE GAS AND IT WILL GO NO WHERE, I M AFRAID TO DRIVE IT AS IF ANYONE CUTS ME OFF OR IN FRONT OF ME WHILE MY VEHICLE IS MALFUNCTIONING I COULD GET HIT AND INJURED.I HAVE REPORTED IT TO THE DEALER, THEIR ASSISTANT SERVICE MANAGER AGREES ITS A PROBLEM, HE CONTACTED CHRYSLER AND THEY DON'T KNOW WHAT OR HOW TO FIX IT, THE MANAGER OF SERVICE SAYS ITS A 4 CYLINDER ISSUE BUT ITS NORMAL. CHRYSLER HAS BEEN GIVING ME THE RUN AROUND AND IS NOT HELPING. *TR

Owner-reported narrative. 5,500 miles reported. Look up ODI 10469459 at NHTSA ↗

WHILE DRIVING AT 70 MPH ON I 90, I ADJUSTED MY POSTURE, SLIGHTLY ELEVATING MY HIPS AND LEANING BACK AGAINST THE SEATBACK, WHEREUPON THE SEATBACK SUDDENLY COLLAPSED BACKWARD, LEAVING ME LOOKING AT THE CEILING. FORTUNATELY I WAS VIRTUALLY ALONE ON THE ROAD AND WAS ABLE TO QUICKLY RECOVER MY UPRIGHT POSITION WITHOUT LOSS OF CONTROL. I STOPPED AND EXAMINED THE SEATBACK ADJUSTMENT AND DISCOVERED THAT THE SEATBELT HAD INTRUDED BETWEEN THE SEAT AND THE ADJUSTMENT LEVER IN SUCH A WAY THAT MY UPWARD MOTION DISENGAGED THE LEVER SO THAT MY BACKWARD PRES…

Owner-reported narrative. 600 miles reported. Look up ODI 10470241 at NHTSA ↗

Reported: 2012-04-03 (April 3, 2012)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 JEEP PATRIOT AND COMPASS VEHICLES MANUFACTURED FROM DECEMBER 17, 2011, THROUGH JANUARY 2, 2012. SOME VEHICLES MAY HAVE BEEN BUILT WITH A FUEL TANK ASSEMBLY CONTAINING A DAMAGED ROLL-OVER VALVE.

Consequence: IN THE EVENT OF AN IMPACT OR ROLL-OVER, FUEL LEAKAGE COULD OCCUR, INCREASING THE RISK OF A FIRE.

Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL TANK, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MAY 25, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Reported: 2013-04-03 (April 3, 2013)

Chrysler Group LLC (Chrysler) is recalling certain model year 2012 Jeep Patriot and Compass vehicles manufactured October 18, 2011, through May 7, 2012. Due to an incorrectly manufactured transfer tube, the transfer of fuel from the secondary side to the primary side of the fuel tank may be interrupted, causing the engine to stall.

Consequence: If the engine stalls while driving it may increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the fuel tank transfer tube free of charge. An interim letter was mailed to owners on May 30, 2013. Owners were notified by Chrysler on July 19, 2013, that parts are now available. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N17.

Reported: 2013-06-04 (June 4, 2013)

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or side airbags.

Consequence: In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.

Remedy: Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.

Reported: 2016-09-15 (September 15, 2016)

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.