2015 Jeep CHEROKEE problems and owner complaints

I AM FILING THIS COMPLAINT ABOUT MY 2015 CHEROKEE LATITUDE BECAUSE THE VEHICLE WAS REPEATEDLY SHIFTING ITSELF OUT OF DRIVE INTO NEUTRAL WHILE THE SUV WAS IN MOTION. I HAD THE VEHICLE FOR 12 DAYS BEFORE THIS HAPPENED. I WAS COMPELLED TO FILE THIS COMPLAINT FOR TWO REASONS. FIRST, IN DOING MINOR INTERNET RESEARCH ABOUT THIS PROBLEM, I DISCOVERED THIS WAS AN ONGOING ISSUE WITH THE NEW 9 SPEED AUTOMATIC TRANSMISSION THAT CHRYSLER WAS AWARE OF WAY BACK IN OCTOBER 2013 AND WAS ?SUPPOSED? TO FIX WITH THE 2014 MODEL & SUBSEQUENT MODELS AFTER THAT. I …

Owner-reported narrative. 225 miles reported. Look up ODI 10654122 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT THE TRACTION CONTROL SYSTEM WOULD ERRONEOUSLY ACTIVATE EACH TIME THE DRIVER'S FOOT WAS TAKEN OFF THE ACCELERATOR PEDAL, FOLLOWED BY A WARNING CHIME. WHEN THE FAILURE WOULD OCCUR, THE TRANSMISSION COULD NOT BE USED IN REVERSE. THE CONTACT ALSO INDICATED THAT WHILE STOPPED AT A RED LIGHT ON A SLIGHT INCLINE AND SECURED IN DRIVE, THE VEHICLE WOULD ROLL IN REVERSE. THE FAILURE RECURRED ALSO ON A FLAT ROAD SURFACE AND WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN…

Owner-reported narrative. 450 miles reported. Look up ODI 10661574 at NHTSA ↗

AFTER USING THE AUTOMATIC REMOTE STARTER I GET IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND TURN IT TO THE "ON" SETTING. I THEN DRIVE THE VEHICLE. A SOME POINT IN THE TRIP WHEN I COME TO A COMPLETE STOP THE ENGINE TURNS OFF AND THE EMERGENCY BRAKE IS AUTOMATICALLY ENGAGED. IN ORDER TO DRIVE AGAIN I HAVE TO TURN THE KEY TO THE OFF POSITION, PUT IT IN PARK, TURN THE IGNITION BACK ON, TURN THE EMERGENCY BRAKE OFF, AND THEN PUT IT IN DRIVE. *TR

Owner-reported narrative. 800 miles reported. Look up ODI 10639307 at NHTSA ↗

WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. *TR

Owner-reported narrative. 2,022 miles reported. Look up ODI 10668629 at NHTSA ↗

WHEN DRIVING THE VEHICLE, DASH LIGHTS WOULD FLASH AND CHECK ENGINE LIGHT WOULD COME ON. MESSAGES WOULD STATE THE THERE WAS A FAILURE WITH THE START/STOP OR 4X4 OR TRANSMISSION. VEHICLE WOULD NOT ENGAGE ANY GEARS, D (DRIVE) INDICATE WOULD BE FLASHING, AND I COULD ONLY REV THE ENGINE. VEHICLE WOULD NOT ADVANCE AND WOULD NOT ENGAGE ANY GEARS. HAD TO SHUT OFF ENGINE AND TURN IT BACK ON SEVERAL TIMES TO GET THE TRANSMISSION TO ENGAGE. CHECK ENGINE LIGHT IS STILL ON. TAKEN IN FOR SERVICE FOUR TIMES NOW, UPDATE FIRMWARE, REPLACE PCM, AND NOW THE…

Owner-reported narrative. 352 miles reported. Look up ODI 10679450 at NHTSA ↗

PURCHASED NEW 2015 CHEROKEE TRAILHAWK, LATE NOVEMBER 2014. IN FEBRUARY, PER CHRYSLER, DEALER REPROGRAMMED MODULE IN TRANSMISSION, HAD MY VEHICLE A FULL DAY (8 HOURS ) IN ORDER TO PERFORM THIS SERVICE. AFTER THAT, TRANSMISSION STARTED ACTING UP, HARD SHIFTING AT LOW SPEEDS, SLIPPING, WOULD CATCH AND SPIN THE TIRES, DOESN'T SEEM TO DOWNSHIFT AT APPROPRIATE SPEEDS, EVEN ROLLED BACKWARDS ON A SLIGHT INCLINE WHEN IN DRIVE. TOOK BACK FOR SERVICE, SUPPOSEDLY REPROGRAMMED AGAIN 2 TIMES, BUT SAID THEY COULDN'T DO ANYTHING ELSE AS NO "CODES" HAD COME UP…

Owner-reported narrative. 5,050 miles reported. Look up ODI 10702395 at NHTSA ↗

WHEN BRAKING TO A STOP THE VEHICLE SUDDENLY ACCELERATES LAUNCHING IT FORWARD WITH THE BRAKE APPLIED.THE TRANSMISSION SLAMS INTO 1RST GEAR JUST BEFORE COMING TO A STOP AFTER THAT MAKING THE VEHICLE SLIDE TO A STOP. THE PROBLEM CONTINUED TO GET WORSE. WAS TOLD BY DEALER ON 2/10/ 2015 THAT SURGE WAS INHERENT IN THESE VEHICLES WITH THIS TRANS MISSIONS. THERE ARE NO CHECK ENGINE LIGHTS ON OR WARNING LIGHTS FOR THIS PROBLEM.WE HAVE BEEN PUSHED TROUGH INTERSECTIONS IN FRONT OF LOGGING TRUCKS AND NARROWLY MISSED GETTING HIT ,THE LAST TIME WE HIT A SNOW…

Owner-reported narrative. 7,700 miles reported. Look up ODI 10692220 at NHTSA ↗

3RD TIME WHERE LOSS OF POWER & SERVICE TRANSMISSION LIGHT & CHECK ENGINE LIGHT CAME ON. DEALER SERVICE DEPT ADVISED THERE IS A RECALL ON THE TCM & PCM SOFTWARE, THEY DID UPDATE ON FRIDAY & ALSO ADVISED MY JEEP WAS GIVING ERROR P0711-0 CODE WHICH IS TRANSMISSION TEMP SENSOR. THEY DID NOTHING TO ADDRESS THAT, JUST UPDATED SOFTWARE & CLEARED CODES. NEXT DAY WHILE DRIVING, SAME ISSUES & LOSS OF POWER WHICH NEARLY CAUSED AN ACCIDENT IN HEAVY TRAFFIC. ONLY 3500 MILES, BOUGHT BRAND NEW IN OCT, 2014. *TR

Owner-reported narrative. 3,500 miles reported. Look up ODI 10700982 at NHTSA ↗

POWER STEERING WENT OUT DURING A TURN AND I ALMOST LOST CONTROL. VEHICLE HAD TO BE TOWED TO DEALERSHIP. RACK AND PINION NEEDS TO BE REPLACED IS WHAT I'M BEING TOLD FROM MY SERVICE DEPARTMENT. I'M WAITING FOR VEHICLE TO BE FIXED BUT AM AFRAID TO DRIVE IT NOW. I ONLY HAD IT FOR 10 DAYS BEFORE THE INCIDENT. I DON'T KNOW WHAT TO DO. I FEAR I MAY HAVE A CRASH AND IT MAY HAPPEN AGAIN. I HAVE NO TRUST IN DRIVING THIS UNSAFE VEHICLE. I DON'T UNDERSTAND HOW THIS COULD HAPPEN TO A VEHICLE WITH ONLY 175 MILES ON IT. *TR

Owner-reported narrative. 175 miles reported. Look up ODI 10639639 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WAS NOT ALIGNED TO THE STEERING WHEEL. THE CONTACT MENTIONED THAT THE SEAT WAS TO THE RIGHT OF THE STEERING WHEEL. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.

Owner-reported narrative. 400 miles reported. Look up ODI 10651679 at NHTSA ↗

I HAVE TAKEN MY 2015 JEEP CHEROKEE INTO THE SERVICE DEPARTMENT FOR A 3RD TIME TO HAVE THEM DIAGNOSE THE HESITATION IN THE TRANSMISSION, JERKING INTO GEAR, AND THE WOBBLE EXPERIENCE WHEN TURNING TO THE RIGHT. ACCORDING TO THE DEALERSHIP, THEY HAVE A TECHNICIAN FROM CHRYSLER COMING TO LOOK AT IT. THEY ARE NOT ALLOWED TO TOUCH IT. MY CASE MANAGER WITH CHRYSLER EVEN ADMITTED TO THE WOBBLE PROBLEM AND THAT THEY HAVE NO FIX FOR IT. THE 2ND TIME I BROUGHT IT IN, THE CHECK ENGINE LIGHT CAME ON AFTER I GOT STRANDED IN ON COMING TRAFFIC. TOWED TO THE DEA…

Owner-reported narrative. 2,671 miles reported. Look up ODI 10723377 at NHTSA ↗

WHEN REDUCING SPEED ONCE AT ABOUT 35MPH THE VEHICLE WANTS TO ACCELERATE. VEHICLE WAS IN THE SHOP FROM JAN. 20TH 2015 FEB. 6TH 2015. DEALERSHIP REPLACED TRANSMISSION AND FIXED THE PROBLEM. I WAS NOT ABLE TO LIST THE DATES UP TOP SO I WILL LIST EVERYTHING HERE. APRIL 29TH 2015 TO APRIL 30TH 2015 VEHICLE HAD A RECALL. RECALL #R05. JULY 13TH - JULY 28TH HAD A PROBLEM WITH GAS. EVERYTIME I WOULD GET GAS WITHIN 20 MILES IT WOULD DROP A QUARTER OF A TANK. DEALERSHIP REPLACED FUEL PUMP AND TESTED IT. ALSO ANOTHER RECALL. RECALL #R40. JUNE 1ST - JUNE 2N…

Owner-reported narrative. 3,132 miles reported. Look up ODI 10761970 at NHTSA ↗