2014 Jeep CHEROKEE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
2,644 owner complaints analyzed
13 distinct recall campaigns
37,389 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 1,882 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 1,451 of 2,644 complaints (54.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1,199 | 45.3% |
| Braking behavior | 437 | 16.5% |
| Engine operation | 379 | 14.3% |
| Electrical and battery issues | 276 | 10.4% |
| Steering behavior | 138 | 5.2% |
| Fuel system concerns | 96 | 3.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 1451 |
| Engine | 514 |
| Electrical System | 436 |
| Unknown Or Other | 283 |
| Fuel/Propulsion System | 186 |
| Service Brakes | 183 |
| Vehicle Speed Control | 181 |
| Steering | 118 |
Power Train: 1,451; Engine: 514; Electrical System: 436; Unknown Or Other: 283; Fuel/Propulsion System: 186; Service Brakes: 183; Vehicle Speed Control: 181; Steering: 118
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 731 |
| 25,000 to 49,999 | 403 |
| 50,000 to 74,999 | 339 |
| 75,000 to 99,999 | 226 |
| 100,000 to 149,999 | 140 |
| 150,000 and above | 43 |
Under 25,000: 731; 25,000 to 49,999: 403; 50,000 to 74,999: 339; 75,000 to 99,999: 226; 100,000 to 149,999: 140; 150,000 and above: 43
Under 25,000 miles has the most reports with usable mileage (731). 762 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 219 |
| 2015 | 382 |
| 2016 | 398 |
| 2017 | 213 |
| 2018 | 203 |
| 2019 | 297 |
| 2020 | 242 |
| 2021 | 160 |
| 2022 | 131 |
| 2023 | 154 |
| 2024 | 100 |
| 2025 | 105 |
| 2026 | 40 |
2014: 219; 2015: 382; 2016: 398; 2017: 213; 2018: 203; 2019: 297; 2020: 242; 2021: 160; 2022: 131; 2023: 154; 2024: 100; 2025: 105; 2026: 40
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 1,199 complaint narratives. Braking behavior appears in 437 complaint narratives. Engine operation appears in 379 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10560953 · 2014-01-23 (January 23, 2014)
2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD VERY SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE CONSUMER NOTICED SPOTS ON THE DRIVEWAY, WHICH THEN PROGRESSED INTO A HORRIBLE WHINING AND GRINDING NOISE. THE VEHICLE STARTED TO SHIFT ERRATICALLY AND THE CONSUMER DID NOT FEEL SHE HAD CONTROL OF THE VEHICLE. THE CONSUMER MADE AN APPOINTMENT WITH THE DEALER, AND AFTER HAVING THE VEHICLE FOR A DAY, SHE WAS INFORMED THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER EXPLAINED TO THE CONSUMER, THAT PART OF THE T…
Owner-reported narrative. Look up ODI 10560953 at NHTSA ↗
Owner report 10563446 · 2014-02-07 (February 7, 2014)
I PURCHASED MY NEW JEEP CHEROKEE ON 2/2/2014. FROM VERY SOON AFTER I BEGAN DRIVING IT, I WAS AWARE THAT THERE WAS AN UNUSUALLY HIGH AMOUNT OF NOISE COMING FROM THE FRONT END WHEN THE CAR WAS GOING MORE THAN 30 MPH OR SO; IT SOUNDED AS IF THE CAR HAD A PROPELLER. I RETURNED THE CAR TO THE DEALERSHIP THE FOLLOWING DAY (I RESIDE ABOUT 35 MILES AWAY). AT FIRST, THEY THOUGHT IT WAS A TRANSMISSION NOISE, BUT IT WAS SUBSEQUENTLY DIAGNOSED AS A BAD WHEEL BEARING. AFTER A NEW BEARING WAS SHIPPED OVERNIGHT FROM DETROIT, IT WAS DISCOVERED THAT THE BEARING…
Owner-reported narrative. 10 miles reported. Look up ODI 10563446 at NHTSA ↗
Owner report 10575104 · 2014-03-27 (March 27, 2014)
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DOES NOT HAVE AN ELECTRONIC BRAKE CONTROL IN ORDER TO TOW 4500 POUNDS AS STATED IN THE OWNERS MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT AN ELECTRONIC BRAKE CONTROL WOULD NEED TO BE INSTALLED IN ORDER TO REPAIR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 900. UPDATED 05/19/14 MA THE CONSUMER STATED THIS WAS A REPAIR ISSUE. NORMALLY, THERE IS A PLUG AVAILABLE TO INSTAL…
Owner-reported narrative. 900 miles reported. Look up ODI 10575104 at NHTSA ↗
Owner report 10578906 · 2014-04-10 (April 10, 2014)
WAS COMING TO A STOP AT AN INTERSECTION. HAD ONLY DRIVEN 20-30 YARDS FROM WHERE I WAS PARKED. GOING VERY SLOWLY BUT BRAKE DID NOT RESPOND AND I HIT ANOTHER CAR COMING ON THE OUTSIDE LANE. NO MEDICAL INJURIES BUT CONSIDERABLE DAMAGE TO MY CAR AND MORE TO THE AUTO I HIT. HAD RECEIVED A RECALL NOTICE JUST A FEW DAYS BEFORE. HAVE REPORTED TO CHRYSLER AND WAS TOLD I WOULD RECEIVE A CALL IN A FEW DAYS WHICH I HAVE NEVER RECEIVED. I FEEL I AM BEING STONEWALLED. ALSO AM AWARE THERE HAVE BEEN OTHER INCIDENTS LIKE THIS WHICH CHRYSLER MUST HAVE KN…
Owner-reported narrative. 3,600 miles reported. Look up ODI 10578906 at NHTSA ↗
Owner report 10576729 · 2014-04-02 (April 2, 2014)
I WAS SITTING STILL WHEN THE ENGINE STOPPED RUNNING AND WOULD NOT START AGAIN. I CALLED ROADSIDE ASSISTANCE AND THEY HAULED MY VEHICLE TO THE DEALER.THE DEALER CALLED TUES 4/2/14 AND SAID THAT IT WAS FIXED I PICKED IT UP AND ABOUT 3 MI FROM THE DEALER THE ENGINE STALLED AGAIN THIS TIME I WAS TRAVELING ABOUT 10 MI PER HOUR COMING UP ON A STOP SIGN I AGAIN CALLED ROADSIDE ASSISTANCE AND THEY HAULED IT BACK TO THE DEALER. THE DEALER CALLED IN THE AFTERNOON AND SAID IT IS FIXED .I HOPE IT IS. IF I HAD BEEN TRAVELING A HIGHWAY SPEED THIS COULD HA…
Owner-reported narrative. 1,590 miles reported. Look up ODI 10576729 at NHTSA ↗
Owner report 10579742 · 2014-04-14 (April 14, 2014)
I PURCHASED A 2014 JEEP CHEROKEE LTD. IN 10/2013 FOR MY DAUGHTER TO LEARN TO DRIVE (WITH LEARNER'S PERMIT) AND TO DRIVE WHEN SHE GETS HER LICENSE SOON. I WAS DRIVING THE CAR IN MARCH ON I-10 IN HEAVY TRAFFIC TIME WHEN SUV MADE A WHINING NOISE, GEARS STALLED FOR SEVERAL SECONDS, RPM'S DROPPED. SUV CONTINUED TO DO THIS AT A VARIETY OF SPEEDS WITH INCREASING FREQUENCY. THE CAR HAS LESS THAN 7000 MILES, SO I BROUGHT SUV TO SELLING DEALER'S SERVICE DEPARTMENT AND WAS TOLD THEY COULD FIND NOTHING WRONG. THEY GUESSED AND UPDATED SOFTWARE, THEN CLOSED…
Owner-reported narrative. 6,500 miles reported. Look up ODI 10579742 at NHTSA ↗
Owner report 10564199 · 2014-02-13 (February 13, 2014)
DRIVING ON THE HIGHWAY AT 65MPH WHEN THE GAS PEDAL BECAME UNRESPONSIVE. THERE WAS STILL ELECTRICAL POWER TO THE CAR BUT I COULD NOT ACCELERATE. THIS HAS HAPPENED A TOTAL OF 4 TIMES ON THE HIGHWAY TWICE BEFORE THE TRANSMISSION WAS REPLACED AND TWICE AFTER. ALL TIMES I MADE IT SAFELY TO THE SHOULDER AND COULD NOT GET THE JEEP IN PARK. I SHUT THE JEEP DOWN AND STARTED IT AGAIN, IT FIXED THE ISSUE. I WAS ABLE TO GET THE JEEP OFF OF THE HIGHWAY AND TO THE DEALERSHIP. *TR
Owner-reported narrative. 200 miles reported. Look up ODI 10564199 at NHTSA ↗
Owner report 10576862 · 2014-04-02 (April 2, 2014)
UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE…
Owner-reported narrative. 3,120 miles reported. Look up ODI 10576862 at NHTSA ↗
Owner report 10586307 · 2014-05-03 (May 3, 2014)
SINCE A COMPUTER UPDATE TO MY 9 SPEED TRANSMISSION, THE VEHICLE HAS A SIGNIFICANT WOBBLE IN THE FRONT WHEELS - LEFT TO RIGHT - WHEN THE AUTOMATIC TRANSMISSION SHIFT BETWEEN 1ST, 2ND AND 3RD GEARS. IT FEELS AS IF THE POWER TRANSFER IS CONFUSED AND FIGHTING BETWEEN SENDING POWER TO THE FRONT LEFT AND RIGHT WHEELS. IT IS SIGNIFICANT ENOUGH THAT IT IS FELT IN THE STEERING WHEEL, FEET, LEGS AND SEAT OF THE DRIVER AND THE PASSENGER FEELS THE WOBBLE ALSO IN THE FLOOR AND SEAT. I DO HAVE A FEAR OF THE ELECTRONICS AND COMPUTER CONTROLS SINCE THIS IS A D…
Owner-reported narrative. 2,000 miles reported. Look up ODI 10586307 at NHTSA ↗
Owner report 10588256 · 2014-05-14 (May 14, 2014)
SHORTLY AFTER PURCHASING MY 2014 JEEP CHEROKEE LATITUDE I BEGAN FEELING THE SENSATION OF WHEEL SHIMMY IN THE CAR. I FIRST NOTICED DURING A RIGHT HAND TURN AT ACCELERATING THE VEHICLE THROUGH AN INTERSECTION. THE BEST DESCRIPTION I CAN GIVE IS AS IF A CV JOINT WAS LOOSE AND A SHIMMY IN THE VEHICLE AND STEERING RESULTED. WHEN AT A COMPLETE STOP AND ACCELERATING THIS SHIMMY OCCURS EVEN WHEN NOT TURNING RIGHT. FEELS LIKE FRONT LEFT WHEEL? I TOOK TO DEALER TWICE. AT FIRST THEY ACKNOWLEDGED THE SENSATION TO ME AND SAID THEY WENT TO LOT AN…
Owner-reported narrative. 569 miles reported. Look up ODI 10588256 at NHTSA ↗
Owner report 10616913 · 2014-07-28 (July 28, 2014)
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEAR INDICATOR ON THE GEAR BOX BEGAN TO BLINK AND THE SERVICE ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE STALLED WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, BUT WAS ABLE TO BE RESTARTED. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING 70 MPH, THE SPEED REDUCED ON ITS OWN AND THE VEHICLE STALLED AGAIN. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TE…
Owner-reported narrative. Look up ODI 10616913 at NHTSA ↗
Owner report 10669987 · 2015-01-04 (January 4, 2015)
MY WIFE WAS ON HER WAY TO WORK FOR THE LAST DAY BEFORE CHRISTMAS AND GOT 2 BLOCKS FROM THE HOUSE BEFORE CALLING FOR HELP. THE VEHICLE LOST POWER AND LUCKILY SHE WAS ABLE TO GET OFF OF THE ROAD. IT WAS RAINY BOTH THE DAY BEFORE AND THAT MORNING ALSO. SHE SAID THERE WAS A MESSAGE THAT CAME UP SAYING SHIFT INTO PARK AND START THE CAR. SHE COULDN'T GET IT TO START AGAIN. I MET HER AND AFTER TRYING, GOT THE CAR GOING BUT NOTICED THAT I DIDN'T FEEL ANY RESPONSE OR HEAR ANY ENGINE REVVING WHEN PUSHING THE GAS PEDAL DOWN. IT ALSO SEEMED TO START …
Owner-reported narrative. 21,200 miles reported. Look up ODI 10669987 at NHTSA ↗