2011 Hyundai VERACRUZ problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
106 owner complaints analyzed
4 distinct recall campaigns
92,015 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 64 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 39 of 106 complaints (36.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 19 | 17.9% |
| Electrical and battery issues | 16 | 15.1% |
| Braking behavior | 9 | 8.5% |
| Transmission and shifting | 4 | 3.8% |
| Steering behavior | 4 | 3.8% |
| Fuel system concerns | 1 | 0.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 39 |
| Electrical System | 31 |
| Engine And Engine Cooling | 26 |
| Unknown Or Other | 6 |
| Electrical System:Alternator/Generator/Regulator | 5 |
| Fuel/Propulsion System | 5 |
| Exterior Lighting | 4 |
| Service Brakes, Hydraulic | 4 |
Engine: 39; Electrical System: 31; Engine And Engine Cooling: 26; Unknown Or Other: 6; Electrical System:Alternator/Generator/Regulator: 5; Fuel/Propulsion System: 5; Exterior Lighting: 4; Service Brakes, Hydraulic: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 9 |
| 75,000 to 99,999 | 13 |
| 100,000 to 149,999 | 14 |
| 150,000 and above | 14 |
Under 25,000: 6; 25,000 to 49,999: 8; 50,000 to 74,999: 9; 75,000 to 99,999: 13; 100,000 to 149,999: 14; 150,000 and above: 14
100,000 to 149,999 miles has the most reports with usable mileage (14). 42 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 3 |
| 2012 | 3 |
| 2013 | 6 |
| 2014 | 8 |
| 2015 | 5 |
| 2016 | 3 |
| 2017 | 6 |
| 2018 | 8 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 45 |
| 2022 | 4 |
| 2023 | 5 |
| 2024 | 4 |
| 2025 | 2 |
2011: 3; 2012: 3; 2013: 6; 2014: 8; 2015: 5; 2016: 3; 2017: 6; 2018: 8; 2019: 3; 2020: 1; 2021: 45; 2022: 4; 2023: 5; 2024: 4; 2025: 2
Pattern summary
Engine leads the component reports. Engine operation appears in 19 complaint narratives. Electrical and battery issues appears in 16 complaint narratives. Braking behavior appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10519790 · 2013-06-14 (June 14, 2013)
THIS VEHICLE SUFFERS FROM DESIGN/MANUFACTURE DEFECT. THE VALVE COVER GASKET IS DEFECTIVE. IT LEAKS OIL WHICH FOULS THE ALTERNATOR RESULTING IN CATASTROPHIC LOSS OF ELECTRICAL SYSTEMS INCLUDING TRANSMISSION FUNCTION AND STEERING CONTROL. ALL THIS OCCURRED DURING ORDINARY DRIVING RESULTING IN NEAR COLLISION AND TOTAL LOSS OF POWER REQUIRING EMERGENCY TOWING SERVICES. MY SERVICE EMPLOYEE WAS WELL AWARE OF THIS MALFUNCTION PREVIOUSLY REPORTED BY OTHER OWNERS. HE KNEW EXACTLY WHAT THE PROBLEM WAS AS SOON AS I DESCRIBED THESE EVENTS. I NOW HAVE…
Owner-reported narrative. 35,000 miles reported. Look up ODI 10519790 at NHTSA ↗
Owner report 10882535 · 2016-07-05 (July 5, 2016)
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ON THE PASSENGER SIDE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Owner-reported narrative. 50,000 miles reported. Look up ODI 10882535 at NHTSA ↗
Owner report 10560937 · 2014-01-22 (January 22, 2014)
FOLLOWING EMAIL SENT TO HYUNDAI DEAR SIR: I HAVE A 2011 VERCRUZ WITH 27499 MILES THAT I HAVE LOVED UNTIL JANUARY 19, 2014. WHILE TRAVELING AT 50MPH, THE CAR SUFFERED CATASTROPHIC LOSS OF ALL ELECTRICAL POWER: NO POWER STRAINING, NO POWER BRAKES, NO ENGINE POWER. IT COULD NOT BE RESTARTED. BY RESEARCHING THE NET, I HAVE LEARNED THAT THIS PROBLEM HAS BEEN DESCRIBED MANY TIMES BEFORE. AN OIL GASKET LEAKS THAT DRIPS OIL ON THE ALTERNATOR PRODUCING LOSS OF ALL ELECTRICAL POWER AND A DEAD ENGINE. MY DEALER, L------N HYUNDAI, DID THE …
Owner-reported narrative. 27,499 miles reported. Look up ODI 10560937 at NHTSA ↗
Owner report 10447654 · 2012-02-12 (February 12, 2012)
I PULLED INTO A GAS STATION AT A LOW SPEED; THERE WERE FOUR PUMPS IN LINE. AT THE FIRST ONE A CAR WAS BEING FUELED SO I WANED TO MOVE TO THE SECOND PUMP. WHEN I STARTED TO BRAKE THE CAR KEPT MOVING FORWARD THEN I WAS PRACTICALLY STANDING ON THE BRAKE BUT THE CAR KEPT MOVING CAUSING ME TO HIT THE STATIONARY CAR. ACCORDING TO THE POLICE REPORT HER DAMAGE WAS MINOR; MINE WAS MODERATE. THE OFFICER STATED IN THE REPORT I WAS INATTENTIVE REGARDLESS OF ME TELLING HIM TWICE ABOUT THE BRAKING AND/OR ACCELERATION PROBLEM. HYUNDAI SENT AN "INDEPENDENT" T…
Owner-reported narrative. Look up ODI 10447654 at NHTSA ↗
Owner report 10564194 · 2014-02-13 (February 13, 2014)
THIS REPORT IS BEING FILED OUT OF MY CONCERN FOR THE TRANSMISSION'S INTEGRITY AND PERFORMANCE; A PROBLEM THAT DOESN'T SEEM TO EXIST TO DEALERSHIP MAINTENANCE PERSONNEL. WHILE MOST TRANSMISSION COMPLAINTS ARE NO DOUBT SPEED RELATED, THIS PROBLEM OCCURS WHEN THE CAR IS SLOWING OR DOWNSHIFTING. IT CONSISTENTLY "CLUNKS" AS THE CAR READIES FOR STOP. MY CONCERN IS THAT THE CLUNK WILL MANIFEST ITSELF AT HIGHWAY SPEEDS AND FAIL ENTIRELY. AND THAT IS A SERIOUS SAFETY ISSUE FOR ME AND MY FAMILY. *TR
Owner-reported narrative. 60,000 miles reported. Look up ODI 10564194 at NHTSA ↗
Owner report 11244461 · 2019-08-16 (August 16, 2019)
MY CAR ALTERNATOR SHORTED OUT WHILE I AM DRIVING ON INTERSTATE 95 RESULTING IN EXTREME POWER LOSS, VERY HARD STEERING, UNSAFE VEHICLE CONTROL WHICH FINALLY ENDED IN COMPLETE LOSS OF POWER. CAR TOWED TO DEALER WHICH DIAGNOSED AN UNDETECTED OIL LEAK FROM THE VALVE COVER DRIPPED INTO ALTERNATOR CAUSING IT TO SHORT OUT. VALVE GASKET WAS CHANGED AND ALTERNATOR REPLACED. THERE WAS A RECALL FOR THIS ISSUE FOR SOME OF 2011 HYUNDAI VERACRUZ CARS BUT NOT MINE BASED ON HYUNDAI COMPANY I CHECKED. MY CAR ISSUE IS THE EXACTLY THE SAME PROBLEM AND MY CAR SH…
Owner-reported narrative. 88,000 miles reported. Look up ODI 11244461 at NHTSA ↗
Owner report 11608770 · 2024-08-15 (August 15, 2024)
I was driving on the freeway all of a sudden my car shuts down on me I had the to replace the Starter, fuel pump, alternator, and spark plugs to the vehicle after replacing all that the car starts but it will eventually shut down on me so during the times I was trying to fix my car I received a recall letter in the mail took it Dealer Buerkle Hyundai on August 1, 2024 at the location 3350 Hwy 61 North saint Paul MN 55110. They refuse to fix the recall they claim there is a knock on the engine and I would need to replace the engine that is gonn…
Owner-reported narrative. Look up ODI 11608770 at NHTSA ↗