Grand Design IMAGINE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
66 owner complaints analyzed
15 distinct recall campaigns
4,500 mi median reported failure mileage
Scope: 2016 to 2027 model years. Data snapshot: . 12 complaints include usable failure mileage.
Most common problems
Suspension is the most frequently named component, appearing in 19 of 66 complaints (28.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 8 | 12.1% |
| Electrical and battery issues | 6 | 9.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 19 |
| Unknown Or Other | 18 |
| Tires | 10 |
| Structure | 9 |
| Equipment:Recreational Vehicle/Trailer | 6 |
| Equipment | 5 |
| Service Brakes | 5 |
| Structure:Body | 5 |
Suspension: 19; Unknown Or Other: 18; Tires: 10; Structure: 9; Equipment:Recreational Vehicle/Trailer: 6; Equipment: 5; Service Brakes: 5; Structure:Body: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 11 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 11; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (11). 54 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2019 | 7 |
| 2020 | 1 |
| 2021 | 8 |
| 2022 | 10 |
| 2023 | 14 |
| 2024 | 12 |
| 2025 | 8 |
| 2026 | 5 |
2018: 1; 2019: 7; 2020: 1; 2021: 8; 2022: 10; 2023: 14; 2024: 12; 2025: 8; 2026: 5
Pattern summary
Suspension leads the component reports. Braking behavior appears in 8 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11426336 · 2021-07-25 (July 25, 2021)
Trailer braking began to diminish most noticeably at highway speeds, making stopping distances much longer. Inspection of the brakes and wiring revealed two of the four electric brake wires had come loose from their type 314 connectors and were completely disconnected. The two affected brakes were the left and right side front wheels. Replacement of the connectors remedied the poor braking. I found the loose wiring myself while inspecting the tires before an upcoming trip. Attached photo shows connectors on the left front wheel with the loo…
Owner-reported narrative. Look up ODI 11426336 at NHTSA ↗
Owner report 11102916 · 2018-06-20 (June 20, 2018)
IN DECEMBER 2017, I PURCHASED A GRAND DESIGN IMAGINE TRAVEL TRAILER, MODEL 2500RL. WHEN I TOWED THE TRAILER, I NOTICED THE TRAILERS BRAKES WOULD NOT STOP THE TRAILER EVEN WHEN I ADJUSTED THE BRAKE CONTROLLER GAIN TO MAXIMUM. THINKING THE TRAILER BRAKES JUST NEEDED ADJUSTMENT, ON MAY 21, 2018, I TOOK THE TRAILER TO THE SELLING DEALER FOR SERVICE. THE DEALER INFORMED ME THAT THE BRAKES DID NOT NEED ADJUSTMENT. THE PROBLEM WAS THAT THE BRAKES ON THE FRONT AXLE OF THE DOUBLE AXLE TRAILER WERE NOT CONNECTED TO THE POWER SOURCE THAT OPERATES THE …
Owner-reported narrative. Look up ODI 11102916 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2016 | 2 |
| 2017 | 5 |
| 2018 | 4 |
| 2019 | 3 |
| 2020 | 2 |
| 2021 | 3 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 0 |
| 2026 | 1 |
| 2027 | 1 |
2016: 2; 2017: 5; 2018: 4; 2019: 3; 2020: 2; 2021: 3; 2022: 3; 2023: 2; 2024: 0; 2026: 1; 2027: 1