2023 Grand Design IMAGINE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Suspension is the most frequently named component, appearing in 3 of 4 complaints (75.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 3 |
| Unknown Or Other | 2 |
| Equipment:Mechanical:Carrier/Rack | 1 |
| Structure | 1 |
| Suspension:Multiple Axle | 1 |
| Suspension:Rear:Springs:Leaf Spring Assembly:Leaf | 1 |
| Tires:Temporary/Emergency Spare Tire | 1 |
| Wheels | 1 |
Suspension: 3; Unknown Or Other: 2; Equipment:Mechanical:Carrier/Rack: 1; Structure: 1; Suspension:Multiple Axle: 1; Suspension:Rear:Springs:Leaf Spring Assembly:Leaf: 1; Tires:Temporary/Emergency Spare Tire: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
| 2024 | 2 |
| 2026 | 1 |
2023: 1; 2024: 2; 2026: 1
Pattern summary
Suspension leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11531339 · 2023-07-10 (July 10, 2023)
Spare tire under the trailer will lower when going down a rough highway. This causes the spare tire come in contact with the pavement resulting in the spare tire coming loose and breaking loose from the trailer. This happen to me and there are also a blog talking about others have had a similar issue. https://www.mygrandrv.com/forum/showthread.php/14789-spare-tire-dropping This almost impacted a vehicle that was following me and they flagged me down about a mile down the road. This was on I70 in Kansas, and I reported to the state patrol in…
Owner-reported narrative. Look up ODI 11531339 at NHTSA ↗
Owner report 11596802 · 2024-06-26 (June 26, 2024)
Bent axle that caused tire to bent. There was no accident because unit was delivered to the service before fitting separated. In this case there was a recall of grand design reflection and momentum NHTSA Recall No. 23V-455 but not imagine. No warning signs were displayed. The issue was noticed at the Rv General , Huntley , IL service department. The issue is severe- it could cause separation of tire which could cause loss of control, injury or death. The unit is located at RV General, Huntley, IL. The recall says” axles may not have been tight…
Owner-reported narrative. Look up ODI 11596802 at NHTSA ↗
Owner report 11632841 · 2024-12-28 (December 28, 2024)
Upon inspection of the frame based on other complaints of frame cracking, I found approximate 2" cracks in the steel I beam frame rail above the leaf spring hangers. I read that this is indicative of frame flex and compromised or wrong steel thickness of the I beam. Im currently working with the manufacture to resolve this, but I'm concerned of the quality of the entire frame rails and the safety/integrity of possible repairs.
Owner-reported narrative. Look up ODI 11632841 at NHTSA ↗
Owner report 11724304 · 2026-03-14 (March 14, 2026)
Axle assembly does not meet Federal Vehicle Safety requirements. Vehicle is rated at GVWR/PNVB 8995LB and axle assemble ratings are 4400 each. Two axles at 4400 each is 8800 LB, see axle tag photos. The leaf springs are rated at 3500 LBS with both being 7000 LB, see axle tag Leaf Spring Designation 7225 LB. I have 4,427 documented miles on the recreation vehicle and just had the bearings repacked and two out of the four bearings show scoring and discoloration from extreme over heating indicating improper calculation of load bearing components…
Owner-reported narrative. Look up ODI 11724304 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V603000 · Equipment:Recreational Vehicle/Trailer | Structure:Body
Reported: 2022-08-09 (August 9, 2022)
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Consequence: An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy: Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by August 22, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910031.
NHTSA campaign record ↗23V151000 · Tires:Markings
Reported: 2023-03-07 (March 7, 2023)
Grand Design RV, LLC (Grand Design) is recalling certain 2023 Imagine AIM travel trailers. The Federal Certification Label incorrectly states the tire size and inflation pressure requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: Incorrect tire size and inflation requirements may cause premature tread wear or a tire blow out, increasing the risk of a crash.
Remedy: Dealers will install a new corrected label, free of charge. Owner notification letters were mailed March 24, 2023. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910033.
NHTSA campaign record ↗