2018 Grand Design IMAGINE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
4 distinct recall campaigns
5,000 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Suspension is the most frequently named component, appearing in 4 of 8 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 2 | 25.0% |
| Braking behavior | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 4 |
| Equipment | 1 |
| Equipment:Recreational Vehicle/Trailer | 1 |
| Service Brakes | 1 |
| Structure | 1 |
| Tires | 1 |
| Unknown Or Other | 1 |
| Wheels | 1 |
Suspension: 4; Equipment: 1; Equipment:Recreational Vehicle/Trailer: 1; Service Brakes: 1; Structure: 1; Tires: 1; Unknown Or Other: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2019 | 5 |
| 2021 | 1 |
| 2025 | 1 |
2018: 1; 2019: 5; 2021: 1; 2025: 1
Pattern summary
Suspension leads the component reports. Electrical and battery issues appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11102916 · 2018-06-20 (June 20, 2018)
IN DECEMBER 2017, I PURCHASED A GRAND DESIGN IMAGINE TRAVEL TRAILER, MODEL 2500RL. WHEN I TOWED THE TRAILER, I NOTICED THE TRAILERS BRAKES WOULD NOT STOP THE TRAILER EVEN WHEN I ADJUSTED THE BRAKE CONTROLLER GAIN TO MAXIMUM. THINKING THE TRAILER BRAKES JUST NEEDED ADJUSTMENT, ON MAY 21, 2018, I TOOK THE TRAILER TO THE SELLING DEALER FOR SERVICE. THE DEALER INFORMED ME THAT THE BRAKES DID NOT NEED ADJUSTMENT. THE PROBLEM WAS THAT THE BRAKES ON THE FRONT AXLE OF THE DOUBLE AXLE TRAILER WERE NOT CONNECTED TO THE POWER SOURCE THAT OPERATES THE …
Owner-reported narrative. Look up ODI 11102916 at NHTSA ↗
Owner report 11194273 · 2019-04-06 (April 6, 2019)
SPRINGS GOING FLAT OR FAILING. SEVERAL REPORTS ON GD FACEBOOK PAGE. I THINK IT NEEDS TO BE LOOKED INTO. CALLED GD FOR HELP BUT NO RESULTS. THEY CLAIM THEY HAD PROBLEMS WITH DEXTER AXLES BUT NOT LIPPERT AXLES. I CALLED LIPPERT AND THEY PRETTY MUCH SAID THERE HAS BEEN ISSUES BUT THEY SEND GD WHAT THEY ASK FOR. *DT CONSUMER STATED FLAT SPRINGS WERE REPLACED.*JB
Owner-reported narrative. 1,000 miles reported. Look up ODI 11194273 at NHTSA ↗
Owner report 11251828 · 2019-08-27 (August 27, 2019)
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. WHILE THE CONTACT WAS PERFORMING A SAFETY INSPECTION OF THE TRAILER, SHE NOTICED THAT THE REAR TIRES WERE BALD. THE VEHICLE WAS TAKEN TO D AND G CUSTOM CONVERSIONS, INC. (383 BURGNERS ROAD, CARLISLE, PA 17015, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE AXLES WERE FAULTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE TRAILER REPAIR CENTER WOULD BE PROVIDED WITH THE REQUIRED APPROVAL FOR REPAIRS. WHEN THE REPAIR CENTER CALLED FOR APPROVAL, NO REMEDY WAS PROVIDED. THE VIN WAS UNK…
Owner-reported narrative. Look up ODI 11251828 at NHTSA ↗
Owner report 11257381 · 2019-09-23 (September 23, 2019)
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE 2600 RV. AFTER TRAVELING APPROXIMATELY 5,000 MILES, THE CONTACT DISCOVERED THAT BOTH OF THE VEHICLE'S AXLES HAD LOST THEIR CAMBERS. THERE WERE NO WARNING INDICATORS FOR THE AXLE MALFUNCTION. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AGREED TO COVER THE COST TO REPLACE BOTH THE AXLE AND SPRING SETS. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC AND THE COST WAS COVERED BY THE MANUFACTURER. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT TRAVELED ANOTHER 6,000 MILES AND NOTICED THAT THE RE…
Owner-reported narrative. 5,000 miles reported. Look up ODI 11257381 at NHTSA ↗
Owner report 11257504 · 2019-09-23 (September 23, 2019)
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAVEL TRAILER EQUIPPED WITH LIONSHEAD WESTLAKE TIRES, SIZE: SP225/75/R15 (NA). WHILE DRIVING 64 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE FAILURE DAMAGED THE MARKER LIGHTS ON THE SIDE OF THE TRAILER AS WELL AS THE PASSENGER SIDE FENDER. ALSO, THE WIRING HARNESS FOR THE ELECTRIC SLIDE WAS RIPPED APART DUE TO THE SUDDEN TIRE FAILURE. THE CONTACT WAS ABLE TO MOVE THE TRAILER TO A PARKING LOT AND CALLED A ROADSIDE TIRE SERVICE TO HAVE THE TIRE REPLACED. THE CONTACT FILED COMPL…
Owner-reported narrative. 12,000 miles reported. Look up ODI 11257504 at NHTSA ↗
Owner report 11271443 · 2019-10-28 (October 28, 2019)
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. THE CONTACT STATED THAT DUE TO THE LEAF SPRING FLATTENING OUT, THE TIRES WERE RUBBING AGAINST THE BOTTOM OF THE TRAILER. THE CONTACT STATED THAT THE FAILURE SHOULD NOT OCCUR BECAUSE THE TRAILER WAS NOT OVERLOADED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE FAILURE. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. …
Owner-reported narrative. Look up ODI 11271443 at NHTSA ↗
Owner report 11428806 · 2021-08-12 (August 12, 2021)
The contact owns a 2018 Grand design Imagine. The contact received a recall notification for NHTSA Campaign Number: 21V393000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Owner-reported narrative. Look up ODI 11428806 at NHTSA ↗
Owner report 11675820 · 2025-07-24 (July 24, 2025)
I have stress/ flex cracks on both passenger and drivers side I beams near the suspension parts.07/2024. This is the first report, I have not contacted the manufacturer.
Owner-reported narrative. Look up ODI 11675820 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V271000 · Equipment:Recreational Vehicle/Trailer
Reported: 2017-04-25 (April 25, 2017)
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine travel trailers. The screws that secure the slide room mechanism columns may shear, allowing the slide room to extend while the trailer is being towed.
Consequence: If the slide room opens during transit there would be an increased risk of a crash.
Remedy: Grand Design will notify owners, and dealers will replace the slide mechanism column securing screws, free of charge. The recall began on May 15, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910009.
NHTSA campaign record ↗17V620000 · Electrical System:Wiring
Reported: 2017-10-04 (October 4, 2017)
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine recreational trailers. The wires at the air conditioning unit may detach from the connector and the loose wires may short circuit.
Consequence: A short circuit increases the risk of a fire.
Remedy: Grand Design has notified owners, and dealers will change the existing wire connectors for the air conditioning unit to positive retention wire connectors, free of charge. The recall began on October 23, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910010.
NHTSA campaign record ↗17V789000 · Equipment:Mechanical:Integrated Jack/Leveler/Stabilizer
Reported: 2017-12-08 (December 8, 2017)
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Consequence: If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Remedy: Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
NHTSA campaign record ↗21V393000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems
Reported: 2021-05-26 (May 26, 2021)
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
Consequence: Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
Remedy: Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
NHTSA campaign record ↗