2024 Gmc SIERRA 2500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
102 owner complaints analyzed
4 distinct recall campaigns
8,404 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 28 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 25 of 102 complaints (24.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 32 | 31.4% |
| Electrical and battery issues | 19 | 18.6% |
| Transmission and shifting | 18 | 17.6% |
| Steering behavior | 7 | 6.9% |
| Fuel system concerns | 3 | 2.9% |
| Engine operation | 1 | 1.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 25 |
| Power Train | 25 |
| Service Brakes | 14 |
| Unknown Or Other | 11 |
| Engine | 9 |
| Structure:Body | 5 |
| Tires | 4 |
| Electrical System: Integrated Trailer Brake Control | 3 |
Electrical System: 25; Power Train: 25; Service Brakes: 14; Unknown Or Other: 11; Engine: 9; Structure:Body: 5; Tires: 4; Electrical System: Integrated Trailer Brake Control: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 18 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 18; 25,000 to 49,999: 4; 50,000 to 74,999: 5; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (18). 74 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 10 |
| 2024 | 27 |
| 2025 | 38 |
| 2026 | 27 |
2023: 10; 2024: 27; 2025: 38; 2026: 27
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 32 complaint narratives. Electrical and battery issues appears in 19 complaint narratives. Transmission and shifting appears in 18 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11527622 · 2023-06-18 (June 18, 2023)
The Column Shifter that is installed on all 2024 GMC Sierra 2500HDs and 3500HDs poses a potential safety risk to its passengers and other drivers on the road. When the column shifter of the vehicle is in the standard drive position the shifter covers part of the screen and the direct path to the radio volume control dial and infotainment home button. It has been found and replicated that attempting to interact with the infotainment screen UI and the home button/volume control dial the driver may easily accidentally bump the shifter into the neu…
Owner-reported narrative. Look up ODI 11527622 at NHTSA ↗
Owner report 11532174 · 2023-07-13 (July 13, 2023)
When attached to a trailer with solar panels, the truck will intermittently disconnect the trailer electronics which disables the trailer brakes and trailer lights. This is because the solar energy is back flowing to the truck via 7 pin connector and overloading the circuit. Having a truck disable the trailer brakes and lights intermittently is very dangerous. Earlier model years of this truck do not suffer this issue. GM is aware and has TSB but no solution has been found on the truck side without disabling the solar panels on the trailer.
Owner-reported narrative. Look up ODI 11532174 at NHTSA ↗
Owner report 11547373 · 2023-09-29 (September 29, 2023)
The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving 30 MPH, the check engine malfunction and Electronic Stability Control system malfunction warning lights illuminated. The contact was inadvertently locked out of the vehicle and was unable to open the tailgate. The contact disconnected the battery to cancel the warning lights; however, the tailgate still failed to open. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure …
Owner-reported narrative. 1,000 miles reported. Look up ODI 11547373 at NHTSA ↗
Owner report 11548306 · 2023-10-04 (October 4, 2023)
Upon starting our 2024 GMC Sierra 2500HD after towing a camping trailer for approximately 200 miles, the following error notifications would cycle every 20 seconds to 5 minutes: "Check Trailer Wiring" "Service Trailer Brake System" The trailer brake would become disabled after these errors, and sometimes would connect with a "trailer brake connected" message, only to repeat every 20 seconds to a few minutes later. During the 60 minutes in which I drove to an RV dealership to have the problem looked at, on multiple occasions, I had no…
Owner-reported narrative. Look up ODI 11548306 at NHTSA ↗
Owner report 11595976 · 2024-06-23 (June 23, 2024)
Transmission and transfer case leaking. Masters cylinder ( brake booster) leaking
Owner-reported narrative. Look up ODI 11595976 at NHTSA ↗
Owner report 11610528 · 2024-08-23 (August 23, 2024)
First date was 04/23/2024 my truck went into limp mode with an alert reading engine and transmission control module problem. Brought it in and they reset the sensors. Shortly after the alert warning goes off again and I turn the engine off and start it back up. It cleared the alert, I brought it back in on 06/15/2024. They reset sensor and fixed a recall on tailgate. I picked up truck, drove it for 2 months and TCM warning came up and threw truck into limp mode while pulling a 2 horse trailer. It turned a 3 hr drive into a 6 hr drive. I brough…
Owner-reported narrative. Look up ODI 11610528 at NHTSA ↗
Owner report 11647759 · 2025-03-11 (March 11, 2025)
My truck wonders down the highway. It has been to the dealership well over 4 times. They have aligned the truck multiple times, changed the steering gear box, changed the power steering pump, changed tires and nothing fixes it. It takes constant adjusting of the steering to stay in my lane on any road. Quite pitiful for a $90,000 truck. It is currently at the dealership for the THIRD time in the past 7 days because they can’t get the truck to stop leaking fluids since changing the power steering pump. Excessive play in the steering and has been…
Owner-reported narrative. Look up ODI 11647759 at NHTSA ↗
Owner report 11611647 · 2024-08-29 (August 29, 2024)
The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving at various speeds, the two outside cabs were smoking. There was smoke detected near the fuel tank. The contact stated that there was an abnormal odor of diesel and DEF detected. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. While driving, there was a lot of smoke detected from the vehicle. The vehicle was taken back to the local dealer, who was unable to determine the cause of the f…
Owner-reported narrative. 100 miles reported. Look up ODI 11611647 at NHTSA ↗
Owner report 11662578 · 2025-05-22 (May 22, 2025)
The contact owns a 2024 GMC Sierra 2500. The contact stated that after parking and turning off the vehicle, the vehicle failed to restart. No warning light was illuminated. The vehicle was towed to the dealer for diagnostic testing, but no diagnostic trouble codes were retrieved. The dealer replaced the fuel pump module. No further information was available. The manufacturer was made aware of the failure and advised the contact to file a vehicle safety complaint with the NHTSA Hotline. The failure mileage was approximately 11,000.
Owner-reported narrative. 11,000 miles reported. Look up ODI 11662578 at NHTSA ↗
Owner report 11627775 · 2024-11-27 (November 27, 2024)
Experienced loss of power and inability to maintain highway speeds. The Transmission shifted violently and RPMs went as high as 3500. Was able to move off the highway but cars behind us had to dodge us when it failed. There was warning message on the dash and a CEL. The truck threw two codes P0700, P0747. I was able to limp to a dealer 5 miles away. This is a known TSB with GM. There is a solenoid failure in the Transmission. There is 30-90 day backorder on parts as the failure is so prevalent.
Owner-reported narrative. Look up ODI 11627775 at NHTSA ↗