2002 Gmc ENVOY problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
487 owner complaints analyzed
13 distinct recall campaigns
65,000 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 289 complaints include usable failure mileage.
Most common problems
Power Train:Automatic Transmission is the most frequently named component, appearing in 49 of 487 complaints (10.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 64 | 13.1% |
| Engine operation | 59 | 12.1% |
| Transmission and shifting | 58 | 11.9% |
| Fuel system concerns | 40 | 8.2% |
| Steering behavior | 36 | 7.4% |
| Electrical and battery issues | 33 | 6.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train:Automatic Transmission | 49 |
| Electrical System | 46 |
| Air Bags | 25 |
| Engine And Engine Cooling:Engine:Gasoline | 25 |
| Engine And Engine Cooling | 24 |
| Engine And Engine Cooling:Engine | 20 |
| Fuel/Propulsion System | 19 |
| Visibility:Rearview Mirrors/Devices | 17 |
Power Train:Automatic Transmission: 49; Electrical System: 46; Air Bags: 25; Engine And Engine Cooling:Engine:Gasoline: 25; Engine And Engine Cooling: 24; Engine And Engine Cooling:Engine: 20; Fuel/Propulsion System: 19; Visibility:Rearview Mirrors/Devices: 17
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 54 |
| 25,000 to 49,999 | 60 |
| 50,000 to 74,999 | 52 |
| 75,000 to 99,999 | 33 |
| 100,000 to 149,999 | 52 |
| 150,000 and above | 38 |
Under 25,000: 54; 25,000 to 49,999: 60; 50,000 to 74,999: 52; 75,000 to 99,999: 33; 100,000 to 149,999: 52; 150,000 and above: 38
25,000 to 49,999 miles has the most reports with usable mileage (60). 198 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2001 | 36 |
| 2002 | 62 |
| 2003 | 79 |
| 2004 | 53 |
| 2005 | 46 |
| 2006 | 27 |
| 2007 | 22 |
| 2008 | 26 |
| 2009 | 14 |
| 2010 | 18 |
| 2011 | 12 |
| 2012 | 6 |
| 2013 | 7 |
| 2014 | 21 |
| 2015 | 15 |
| 2016 | 12 |
| 2017 | 7 |
| 2018 | 5 |
| 2019 | 5 |
| 2020 | 7 |
| 2022 | 2 |
| 2023 | 1 |
| 2025 | 3 |
| 2026 | 1 |
2001: 36; 2002: 62; 2003: 79; 2004: 53; 2005: 46; 2006: 27; 2007: 22; 2008: 26; 2009: 14; 2010: 18; 2011: 12; 2012: 6; 2013: 7; 2014: 21; 2015: 15; 2016: 12; 2017: 7; 2018: 5; 2019: 5; 2020: 7; 2022: 2; 2023: 1; 2025: 3; 2026: 1
Pattern summary
Power Train:Automatic Transmission leads the component reports. Braking behavior appears in 64 complaint narratives. Engine operation appears in 59 complaint narratives. Transmission and shifting appears in 58 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10002559 · 2003-01-10 (January 10, 2003)
CONSUMER FRONT BRAKES FAILED, CAUSING THE CONSUMER TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE.*JB
Owner-reported narrative. Look up ODI 10002559 at NHTSA ↗
Owner report 10006213 · 2003-02-03 (February 3, 2003)
ENGINE STALLS, CAUSING CONSUMER TO WAIT A HALF AN HOUR TO START VEHICLE AGAIN. THIS HAS HAPPENED THREE TIMES. DEALER HAS INSPECTED VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. ALSO, ABS FAILURE. *AK
Owner-reported narrative. Look up ODI 10006213 at NHTSA ↗
Owner report 10002708 · 2003-01-15 (January 15, 2003)
2002 GMC ENVOY ENGINE STALLS WHILE STOPPED AT TRAFFIC LIGHT. SOMETIMES A NEAR-STALL CONDITION OCCURS WHEREBY THE ENGINE IDLE DIPS REALLY LOW, ENGINE SHUDDERS, THEN IDLE RECOVERS. THIS USUALLY HAPPENS JUST BEFORE OR AFTER THE AIR COMPRESSOR FOR THE REAR SUSPENSION INFLATES. SO FAR THE PCM, THROTTLE BODY, AND IGNITION SWITCH HAVE BEEN REPLACED. DEALER IS CURRENTLY MAKING 4TH ATTEMPT TO FIX PROBLEM. PROBLEM HAS BEEN OCCURRING SINCE 8/2002.
Owner-reported narrative. 10,000 miles reported. Look up ODI 10002708 at NHTSA ↗
Owner report 10004032 · 2003-01-16 (January 16, 2003)
VEHICLE STALLS WITHOUT WARNING WHILE DRIVING, POSING A SAFETY HAZARD FOR OTHER MOTORISTS. DEALER ORIGINALLY DIAGNOSED AND REPLACED IGNITION SWITCH, BUT PROBLEM IS STILL OCCURRING. PH *TS
Owner-reported narrative. 14,300 miles reported. Look up ODI 10004032 at NHTSA ↗
Owner report 10005585 · 2003-02-10 (February 10, 2003)
COMPLAINT IS FOR 2002 GMC ENVOY. ON THREE OCCASIONS, THIS TRUCK STALLED OUT WHILE IN MOTION, THE LAST TIME AT 55 MPH ON AN INTERSTATE HIGHWAY. ON THREE OCCASIONS, THE TRANSMISSION IN THIS VEHICLE SWITCHED, OF ITS OWN ACCORD, FROM 2 WD TO 4 WD (LOW) NEARLY CASUSING ACCIDENTS ON TWO OCCASIONS. I LISTED THE MOST RECENT OCCURRENCES OF THESE PROBLEMS BELOW.
Owner-reported narrative. 7,100 miles reported. Look up ODI 10005585 at NHTSA ↗
Owner report 10007677 · 2003-02-17 (February 17, 2003)
BELOW IS COPY OF LETTER GIVEN TO GM DEALERSHIP FOLLOWING THE ENGINE FAILURE AT HIGH SPEED: 10/05/2001 TO : BOB ROSS SERVICE DEPARTMENT 2002 GMC ENVOY 3,240 MILES PROBLEM: ON SUNDAY OCTOBER 4TH, MY WIFE WAS DRIVING ON 675 TO FAIRFIELD MALL FROM OUR HOME AT 6:10 PM IN THE EVENING. SHE HAD TRAVELED ABOUT 8 MILES AND WAS GOING 65 MPH IN THE MIDDLE LANE WHEN THE ENVOY SUDDENLY LURCHED AND THEN QUICKLY SLOWED WITH TOTAL LOSS OF ENGINE POWER. THE HEADLIGHTS (IT WAS DARK) WERE STILL ON AND THE CHECK ABS LIGHT CAME ON AS SHE COASTED TO …
Owner-reported narrative. 3,240 miles reported. Look up ODI 10007677 at NHTSA ↗
Owner report 10000984 · 2003-01-12 (January 12, 2003)
CRACK IN GAS TANK ON GMC ENVOY THAT WAS FOUR MONTHS OLD.
Owner-reported narrative. Look up ODI 10000984 at NHTSA ↗
Owner report 10073321 · 2004-05-12 (May 12, 2004)
A VALVE IN THE GAS TANK CAME LOOSE CAUSING A LEAK WHICH ACTIVATED THE CHECK ENGINE LIGHT. *MR GAS TANK WAS REPLACED. *LA
Owner-reported narrative. Look up ODI 10073321 at NHTSA ↗
Owner report 10010994 · 2003-03-25 (March 25, 2003)
I AM CONCERN ABOUT SAFETY DEFECT THAT EXIST IN MY GMC ENVOY 2002. I OWN THIS VEHICLE SINCE MARCH 2002 (1 YEAR) AND IT STALLED 5 TIMES ALREADY WHEN DRIVING. IT HAPPEND 3 TIMES WHEN I STOPPED MY VIHICLE AT RED TRAFFIC LIGHT AND 2 TIMES WHEN BREAKING TO SLOW DOWN, DRIVING DOWNHILL BEFORE A CURVE. THIS 2 TIMES HAVE SCARED ME SO MUCH THAT I AM AFFRAID TO USE THIS CAR AGAIN. I DRIVE CARS FOR 28 YEARS AND NOTHING LIKE THAT HAS HAPPEND TO ME IN MY LIFE. ENGINE STOPS WORKING, ALL LIGHTS GO OUT AND THERE IS NO CONTROL OVER THE CAR WHATSOEVER. I AM HAPPY…
Owner-reported narrative. 16,250 miles reported. Look up ODI 10010994 at NHTSA ↗
Owner report 10003432 · 2003-01-26 (January 26, 2003)
OUR 2002 GMC ENVOY WAS PLAGUED WITH REPEATED ELECTRICAL TYPE PROBLEMS NEARLY FROM THE BEGINNING OF OWNERSHIP IN JULY 2001. THESE PROBLEMS INCLUDE LOCKING US OUT WHILE RUNNING, MIRRORS NOT HOLDING PROGRAMMING, CD PLAYER CHANGING TRACKS DURING PLAY, DRIVER SEAT MOVING FORWARD AND CD PLAYER COMING ON WHEN VEHICLE WAS OFF AND NO KEY IN IGNITION, CD PLAYER THAT WAS ON SHUT ITSELF OFF AND THE DRIVER DOOR UNLOCKED DURING DRIVING, "EASY OUT" FEATURE OF THE DRIVER'S SEAT MOVED IT FORWARD INSTEAD OF REARWARD AS PROGRAMMED, FAN AND TEMP. SETTINGS CHANGING…
Owner-reported narrative. Look up ODI 10003432 at NHTSA ↗