2003 Gmc ENVOY: complaints, problems and recalls

NON FUNCTIONAL WIPER MOTOR THAT THE DEALERSHIP (TOBY WELLS, PINEHURST, NC) AS WELL AS OTHER LOCAL GM DEALERS (SILVESTRY, LAURINBURG, AND JOE BROWN, ROCKINGHAM) HAVE TOLD ME IS KNOWN BY GM, AND COMMON PROBLEM. EVEN WITH THIS KNOWLEDGE, IT STILL TOOK ALMOST 2 WEEKS BEFORE I COULD GET THE PROBLEM REPAIRED

Owner-reported narrative. 3,500 miles reported. Look up ODI 10000118 at NHTSA ↗

I BOUGHT A 2003 ENVOY XL 11 DAYS BEFORE THE INCIDENT. WE WENT INTO A RESTAURANT, CAME BACK OUT AFTER EATING AND THE CAR WOULD NOT START. I WAS 150 MILES AWAY FROM HOME. THE CAR HAD LESS THAN 1000 MILES ON IT AND HAD TO BE TOWED AWAY. I HAD TO LEAVE THE CAR, GET A RENTAL (WHICH WAS PAID FOR), AND WAS TOLD IT WAS THE FUEL PUMP, WHICH THE DEALER STATED THEY HAD NEVER HAD HAPPEN BEFORE. I TOLD THE DEALER I WAS NOT COMFORTABLE WITH THAT CAR, BUT WAS TOLD THIS WAS A UNHEARD OF PROBLEM.

Owner-reported narrative. Look up ODI 10000664 at NHTSA ↗

WHILE DRIVING FRONT SEAT BELTS GIVE TOO MUCH ATTENTION CROSS THE CHEST. TS. *AK

Owner-reported narrative. Look up ODI 10004199 at NHTSA ↗

PURCHASED A 2003 ENVOY XL ON 27 DEC 02 - SINCE THAT TIME IT HAS BEEN TO THE GARAGE TWO TIMES - NO CLAMP ON ONE END OF THE POWER STEERING LINE (LUCKILY IT BLEW OFF WHILE STILL IN OUR DRIVE WAY - GOD HELP US IF IT HAD LET LOOSE AT HIGH SPEED ON A CROWDED HIGHWAY) SECOND TIME WAS FOR A BAD CAM SENSOR. AND WE HAVEN'T MADE THE FIRST PAYMENT YET. FIRST CASS NUMBER FROM GMC IS S1-68773551 - SECOND CASE NUMBER I DON'T HAVE YET AS I JUST REPORTED IT THIS MORNING. NEEDLESS TO SAY THAT MY WIFE AND I HAVE NO TRUST IN THIS CAR NOW - WHAT ELSE WILL GO WRONG…

Owner-reported narrative. 574 miles reported. Look up ODI 10005160 at NHTSA ↗

THERE WAS A WIND NOISE COMING FROM THE DRIVER SIDE WINDOW. DEALER HASN'T CORRECTED THE PROBLEM. *JB

Owner-reported narrative. Look up ODI 10006984 at NHTSA ↗

GMC ENVOY, 2003. COMPLAINT: REAR CENTER SEAT/SHOULDER BELT LOCKS UP 100% OF THE TIME. BECAUSE OF THIS ANYONE WEARING IT IS "PINNED" AGAINST THE SEAT. THAT IS, THERE IS NO MOVEMENT ALLOWED - YOU CANNOT LEAN FOREWARD. THIS SITUATION MAKES THE BACK CENTER POSITION BELT UN-USABLE. I BROUGHT THIS TO THE ATTENTION OF THE DEALER, (AND THEY AGREE THAT IT IS UN-WEARABLE), BUT SAY THAT THERE IS NO FIX. THEY ALSO SHOWED ME THAT THE SAME SITUATION CAN BE FOUND ON OTHER ENVOYS ON THEIR LOT. I FREQUENTLY CARRY 5 PEOPLE IN THE VEHICLE AND I BELIEVE IT…

Owner-reported narrative. 1 miles reported. Look up ODI 10007973 at NHTSA ↗

I OWN A 2003 GMC ENVOY XL AND WHEN I AM DRIVING ON THE HIGHWAY, I HEAR A LOT OF WIND NOISE, WHILE THE WINDOWS ARE CLOSED. PLEASE INVESTIGATE THIS PROBLEM. *JB

Owner-reported narrative. 200 miles reported. Look up ODI 10010707 at NHTSA ↗

ON A 2003 GMC ENVOY XL (VEHICLE MILEAGE APPROX. 8900 MILES), THE WINDSHIELD WIPERS WERE ON WHEN THE SWITCH WAS IN THE OFF POSITION. THE DEALER REPLACED THE WIPER MOTOR. THIS WAS THE SECOND TIME THIS PROBLEM HAD OCCURRED; THE FIRST WAS IN SEPTEMBER 2002. AT THAT TIME, THE DEALER ALSO REPLACED THE WIPER MOTOR.

Owner-reported narrative. 8,900 miles reported. Look up ODI 10019164 at NHTSA ↗

Reported: 2002-08-09 (August 9, 2002)

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

Reported: 2003-02-14 (February 14, 2003)

ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.

Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.

Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.

Reported: 2003-03-06 (March 6, 2003)

CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION." THESE VEHICLES ARE EQUIPPED WITH A MECHANICAL OVERRIDE THAT COULD ALLOW THE IGNITION KEY TO BE REMOVED WITH THE SHIFT LEVER IN A POSITION OTHER THAN PARK. IN ADDITION, THESE VEHICLES HAVE AN OVERRIDE THAT CAN ALLOW THE TRANSMISSION TO BE SHIFTED OUT OF PARK WITH THE IGNITION IN THE OFF POSITION.

Consequence: THESE OVERRIDES ARE NOT PERMITTED UNLESS THE VEHICLE HAS A LOCKING STEERING COLUMN.

Remedy: DEALERS WILL ELIMINATE THESE CONDITIONS BY DISABLING THE OVERRIDES. OWNER NOTIFICATION BEGAN ON MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR HUMMER AT 1-866-486-6376.

Reported: 2003-04-23 (April 23, 2003)

CERTAIN SPORT UTILITY VEHICLES WERE BUILT WITH A LEFT-FRONT BRAKE PIPE WITH A CIRCUMFERENTIAL SCORE AT A RANDOM LOCATION ALONG THE LENGTH OF THE PIPE AS THE RESULT OF THE MANUFACTURING PROCESS. IF THE BRAKE PIPE PARTIALLY OR FULLY FRACTURED, BRAKE PEDAL TRAVEL WOULD IMMEDIATELY INCREASE AND FRONT BRAKE PERFORMANCE WOULD BE REDUCED.

Consequence: IF BRAKING PERFORMANCE IS REDUCED, A CRASH COULD OCCUR.

Remedy: DEALERS WILL REPLACE THE LEFT-FRONT BRAKE PIPE. OWNER NOTIFICATION BEGAN ON MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-8006.

Reported: 2003-07-15 (July 15, 2003)

CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.

Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.

Reported: 2004-02-04 (February 4, 2004)

CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.

Consequence: DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL COVER THE WINDSHIELD WIPER MODULE VENT HOLE WITH A PATCH. ALSO, THE WIPER MOTOR, CIRCUIT BOARD, AND ELECTRICAL CONNECTOR WILL BE INSPECTED TO SIGNS OF WATER INTRUSION AND/OR CORROSION AND BE REPLACED AS REQUIRED. THE RECALL BEGAN JULY 6, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR GMC AT 1-866-996-9463.

Reported: 2005-05-05 (May 5, 2005)

ON CERTAIN TRUCKS AND SPORT UTILITY VEHICLES, THE DRIVER WISHING TO SIGNAL A TURN BY MOVING THE DIRECTIONAL SIGNAL LEVER, (UP OR DOWN) MAY CAUSE THE FRONT MARKER/TURN LIGHTS AND REAR TURN LIGHTS TO FLASH IN A MANNER SIMILAR TO HAZARD WARNING, RATHER THAN FLASHING ON THE DESIRED SIDE ONLY.

Consequence: THE DRIVER MAY NOT BE ABLE TO CLEARLY SIGNAL THEIR INTENTIONS TO TURN, CHANGE TRAVEL LANES, OR POTENTIALLY WARN OTHERS OF AN IMPAIRED VEHICLE OPERATING CONDITION INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SUSPECT FLASHER MODULES WITH A NEW FLASHER MODULE DESIGNED WITH SEALED RELAYS AND MORE DURABLE CONTACT MATERIAL INSIDE OF THE RELAYS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2005. ISUZU BEGAN MAILING OWNER LETTERS ON AUGUST 4, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, ISUZU AT 1-800-255-6727, BUICK AT 1-866-608-8080, AND OLDSMOBILE AT 1-800-630-6537.