2017 Gmc ACADIA problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
702 owner complaints analyzed
4 distinct recall campaigns
32,900 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 380 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 228 of 702 complaints (32.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 150 | 21.4% |
| Electrical and battery issues | 92 | 13.1% |
| Braking behavior | 67 | 9.5% |
| Steering behavior | 52 | 7.4% |
| Engine operation | 17 | 2.4% |
| Fuel system concerns | 9 | 1.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 228 |
| Electrical System | 186 |
| Unknown Or Other | 167 |
| Air Bags | 76 |
| Engine | 61 |
| Service Brakes | 33 |
| Steering | 33 |
| Exterior Lighting | 24 |
Power Train: 228; Electrical System: 186; Unknown Or Other: 167; Air Bags: 76; Engine: 61; Service Brakes: 33; Steering: 33; Exterior Lighting: 24
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 135 |
| 25,000 to 49,999 | 157 |
| 50,000 to 74,999 | 55 |
| 75,000 to 99,999 | 18 |
| 100,000 to 149,999 | 10 |
| 150,000 and above | 5 |
Under 25,000: 135; 25,000 to 49,999: 157; 50,000 to 74,999: 55; 75,000 to 99,999: 18; 100,000 to 149,999: 10; 150,000 and above: 5
25,000 to 49,999 miles has the most reports with usable mileage (157). 322 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 9 |
| 2017 | 57 |
| 2018 | 43 |
| 2019 | 120 |
| 2020 | 119 |
| 2021 | 34 |
| 2022 | 35 |
| 2023 | 72 |
| 2024 | 107 |
| 2025 | 68 |
| 2026 | 38 |
2016: 9; 2017: 57; 2018: 43; 2019: 120; 2020: 119; 2021: 34; 2022: 35; 2023: 72; 2024: 107; 2025: 68; 2026: 38
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 150 complaint narratives. Electrical and battery issues appears in 92 complaint narratives. Braking behavior appears in 67 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10945492 · 2017-01-16 (January 16, 2017)
ON 2017 ACADIA WITH IT'S 6TXX TRANSMISSION, THE SHIFTS FROM 2-3 FEEL WEIRD (ESPECIALLY) WHEN DRIVING AT SLOW SPEEDS. YOU GET A FEELING AS IF TRANNY TAKES MORE THAN USUAL TIME TO ENGAGE INTO 3RD GEAR, WHEN ALREADY DISENGAGED FROM 2ND GEAR. THIS IS SIMILAR TO WHAT FEELING ONE MIGHT GET IF YOU MOVED FROM 2ND - NEUTRAL - 3RD GEAR. I STARTED EXPERIENCING THIS ISSUE FROM APPROX. 5K MILES. THIS WOULD BE RISKY WHEN YOU ARE TRYING TO MERGE INTO A YIELD OR CHANGE LANES AND THIS SHIFT OCCURS, YOU MOMENTARILY FEEL LOSS OF CONTROL. A QUICK GOOGLE SEARCH …
Owner-reported narrative. 5,000 miles reported. Look up ODI 10945492 at NHTSA ↗
Owner report 10971547 · 2017-04-10 (April 10, 2017)
THE STEERING HAS LOCKED BRIEFLY 3 TIMES WHILE DRIVING ON THE FREEWAY WITHIN THE LAST FEW WEEKS. THE FIRST TIME I WAS CHANGING LANES ON I-8 GOING ABOUT 45 MPH. THE NEXT TIME I WAS TAKING A FREEWAY EXIT RAMP FROM I-805 TO THE I-8 DECELERATING AND HAD NO CONTROL AS I TURNED THE WHEEL TO MANEUVER THROUGH THE CURVE. THIS PAST SATURDAY, 4/8, I WAS EXITING I-805 AT SORRENTO VALLEY ROAD AND THE STEERING LOCKED FOR OVER 2 SECONDS. I ORIGINALLY THOUGHT THIS WAS A SUSPENSION ISSUE. HOWEVER, I FINALLY RECEIVED SERVICE RECORDS FROM HOEHN GMC IN CARLSBAD …
Owner-reported narrative. 800 miles reported. Look up ODI 10971547 at NHTSA ↗
Owner report 11048859 · 2017-11-28 (November 28, 2017)
TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE OPERATING THE VEHICLE, SMOKE AND SPARKS SUDDENLY APPEARED FROM THE VENTS INSIDE THE VEHICLE. THE DRIVER STOPPED THE VEHICLE AND CALLED THE FIRE DEPARTMENT. WHEN THE FIRE DEPARTMENT ARRIVED, FLAMES WERE PRESENT UNDER THE HOOD ON THE DRIVER'S SIDE. THE FLAMES WERE EXTINGUISHED AND THE CAUSE OF THE FIRE WAS INVESTIGATED. IT WAS DETERMINED THAT THE ELECTRONIC MODULE CASING HAD BLOWN OFF AND THE MODULE HAD CAUGHT FIRE DUE TO AN ELECTRICAL SHORT. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF…
Owner-reported narrative. 4,200 miles reported. Look up ODI 11048859 at NHTSA ↗
Owner report 11056575 · 2017-12-26 (December 26, 2017)
2 INSTANCES WITHIN A 2 WEEK PERIOD. ON 12/13/2017 VEHICLE IS BEING DRIVEN AND ENGINE POWER IS LOST AND CAR TURNS OFF WE HAD TO PULL OVER SIDE OF THE ROAD WHEN TRYING TO RESTART THE CAR IT SPUTTERS AND WONT START.. 2ND INSTANCE ON 12/24/2017 CAR WAS ONCE CAR WAS PUT IN GEAR IT STALLED WOULD NOT RESTART OR EVEN TURN OVER. DEALER REPLACED BATTERY AND FUEL PUMP REGULATOR MODULE THE 1ST TIME. 2ND TIME DEALER DOES NOT KNOW WHAT THE PROBLEM IS.
Owner-reported narrative. 347 miles reported. Look up ODI 11056575 at NHTSA ↗
Owner report 10935093 · 2016-12-13 (December 13, 2016)
ADAPTIVE-CRUISE-CONTROL (ACC)/FORWARD COLLISION BRAKING(AVOIDANCE) SYSTEM APPLIED VERY STRONG BRAKES(TWICE) IN CERTAIN SCENARIO WHEN USING ACC, INCREASING THE CHANCES OF VEHICLE BEHIND REAR-ENDING. WHILE ACC IS ENABLED, SAY YOUR VEHICLE COMES TO FULLSTOP AS VEHICLE IN FRONT HAS COME TO A FULL STOP(SAY AT TRAFFIC SIGNAL) AND ACC APPLIES FULL BRAKES. TRAFFIC AHEAD STARTS MOVING AGAIN, BUT SINCE VEHICLE WON'T MOVE ON ITS OWN DRIVER IS REQUIRED TO PRESS ACCELERATOR TO GET IT MOVING AGAIN OR ACC TO RESUME ITS OPERATION (THIS IS BY DESIGN). IN SUCH …
Owner-reported narrative. Look up ODI 10935093 at NHTSA ↗
Owner report 10970539 · 2017-04-04 (April 4, 2017)
POWER LIFTGATE MALFUNCTION- LIFTGATE WAS OPERATED FROM THE REAR SWITCH. UPON ACTIVATION IT ROSE ALMOST FULLY AND THEN SLAMMED DOWN ON A PERSON WHILE THEY WERE ACCESSING THE REAR CARGO AREA, INJURING THEIR NOSE AND FACE. LIFTGATE FAILED TO STOP AT OBSTRUCTION. FROM THAT POINT ON LIFTGATE FAILED TO OPEN OR CLOSE WITHOUT MANUAL INTERVENTION. VEHICLE WAS STATIONARY, ENGINE RUNNING AND MOSTLY LEVEL STREET. WEATHER HAD BEEN RAINY BUT WAS NOT RAINING AT THE TIME, 63 DEGREE TEMP. NOT SURE IF IT WAS IN PARK OR DRIVE, BUT BRAKES WERE APPLIED AND OTHER PA…
Owner-reported narrative. 2,100 miles reported. Look up ODI 10970539 at NHTSA ↗
Owner report 10947292 · 2017-01-24 (January 24, 2017)
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING, THE HORN FAILED TO ACTIVATE WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STEERING WHEEL ASSEMBLY WAS REPLACED BUT FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 700. .....UPDATED 03/08/17 *BF
Owner-reported narrative. 700 miles reported. Look up ODI 10947292 at NHTSA ↗
Owner report 10966625 · 2017-03-17 (March 17, 2017)
LESS THAN 30 DAYS OF TAKING POSSESSION OF THE VEHICLE BRAND NEW, WE NOTED A WHINE WHEN YOU TURNED THE STEERING WHEEL. WE BROUGHT THE VEH IN TO DEALERSHP AND IT WAS REPORTED THE AIRBAG COIL WAS WRAPPED AROUND STEERING COLUMN CAUSING THE NOISE. THE COIL WAS REPLACED AND VEH RETURNED TO ME. WITHIN 24 HOURS THE NOISE RETURNED. THIS TIME THEY DETERMINED IT WAS THE FRONT LEFT STRUT AND REPLACED. A BRAND NEW VEHICLE SHOULD NOT NEED A NEW STRUT. DEALERSHIP SAID THEY HAD ANOTHER ACADIA IN FOR SAME PROBLEM
Owner-reported narrative. 800 miles reported. Look up ODI 10966625 at NHTSA ↗
Owner report 11099534 · 2018-06-04 (June 4, 2018)
I WENT TO A LOCAL DEALER AND COMPLAINED ABOUT A VIBRATION/RUMBLE WHILE DRIVING. IT HAPPENED MOSTLY AROUND 1200-1700 RPM. THE SERVICE MANAGER HEARD OF THE PROBLEM. THERE WAS A MANUFACTURERS BULLETIN OUTLINING THE PROBLEM AND SUGGESTING A FUEL MANAGEMENT SOFTWARE UPGRADE. THIS WAS DONE. THE BULLETIN ALSO APPLIED TO CADILLAC XT5, WHICH IS ON A SHARED PLATFORM WITH MY 2107 GMC ACADIA DENALI AWD. THERE ARE NOW SEVERAL NEW RPM RANGES WHEN THE VIBRATION/RUMBLE OCCURS IN ADDITION TO THE OLD 1200-1700. NOT ONLY HAS THE OLD PROBLEM RE-APPEARED B…
Owner-reported narrative. 200 miles reported. Look up ODI 11099534 at NHTSA ↗
Owner report 11047851 · 2017-11-21 (November 21, 2017)
TRUCK CONSTANTLY FAILS TO START. KEYFOB NOT RECOGNIZED. COMPUTER SYSTEM CRASHES, REAR AIR VENTS FALL OUT. FAULTY GAS TANK AND GAS LINE. CANNOT FILL UP GAS TANK PAST 1/2 A TANK. BEEN HAPPENING SINCE INCEPTION AND IS CONSTANTLY IN AND OUT OF SERVICE FOR THE SAME ISSUES OVER THE PAST YEAR. NOT BEING ABLE TO START THE TRUCK IS A SAFETY HAZARD TO ME AND MY FAMILY. THERE NEEDS TO BE AN ALTERNATE WAY TO START THE TRUCK SHOULD THE COMPUTER SYSTEM CRASH.
Owner-reported narrative. Look up ODI 11047851 at NHTSA ↗