2019 Ford FUSION problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
311 owner complaints analyzed
3 distinct recall campaigns
79,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 127 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 150 of 311 complaints (48.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 43 | 13.8% |
| Engine operation | 29 | 9.3% |
| Electrical and battery issues | 24 | 7.7% |
| Braking behavior | 15 | 4.8% |
| Steering behavior | 9 | 2.9% |
| Fuel system concerns | 1 | 0.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 150 |
| Power Train | 63 |
| Engine And Engine Cooling | 53 |
| Electrical System | 33 |
| Unknown Or Other | 27 |
| Fuel/Propulsion System | 10 |
| Forward Collision Avoidance: Warnings | 7 |
| Steering | 7 |
Engine: 150; Power Train: 63; Engine And Engine Cooling: 53; Electrical System: 33; Unknown Or Other: 27; Fuel/Propulsion System: 10; Forward Collision Avoidance: Warnings: 7; Steering: 7
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 22 |
| 25,000 to 49,999 | 14 |
| 50,000 to 74,999 | 21 |
| 75,000 to 99,999 | 40 |
| 100,000 to 149,999 | 29 |
| 150,000 and above | 1 |
Under 25,000: 22; 25,000 to 49,999: 14; 50,000 to 74,999: 21; 75,000 to 99,999: 40; 100,000 to 149,999: 29; 150,000 and above: 1
75,000 to 99,999 miles has the most reports with usable mileage (40). 184 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 9 |
| 2020 | 12 |
| 2021 | 15 |
| 2022 | 24 |
| 2023 | 54 |
| 2024 | 90 |
| 2025 | 71 |
| 2026 | 36 |
2019: 9; 2020: 12; 2021: 15; 2022: 24; 2023: 54; 2024: 90; 2025: 71; 2026: 36
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 43 complaint narratives. Engine operation appears in 29 complaint narratives. Electrical and battery issues appears in 24 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11258223 · 2019-09-25 (September 25, 2019)
STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRA…
Owner-reported narrative. 5,964 miles reported. Look up ODI 11258223 at NHTSA ↗
Owner report 11441745 · 2021-11-26 (November 26, 2021)
The contact owns a 2019 Ford Fusion. The contact stated that while driving at various speeds, the vehicle experienced random hesitation and stalling with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be repaired. The vehicle was repaired but the failure had reoccurred. The contact indicated that the transmission had been rebuilt on three separate occasions. The manufacturer was notified of the failure. The approximate failure mileage was 5,000.
Owner-reported narrative. 5,000 miles reported. Look up ODI 11441745 at NHTSA ↗
Owner report 11354078 · 2020-09-09 (September 9, 2020)
I WAS DRIVING OUT OF A STORE AND ALL OF A SUDDEN THE VEHICLE HAD THE BATTERY ENGINE COME OUT AND OTHER WEIRD VERBIAGE IVE NEVER SEEN. ALL OF A SUDDEN MY VEHICLE JUST STOP , BRAKES BECAME TOO STIFF TO TURN BACK THE VEHICLE AS YOU ARE SUPPOSE TO PRESS THE BRAKE AND PUSH THE START BUTTON. I WAIT WITH MY 9 YEAR OLD DAUGHTER ON A BUSY STREET AND IT WAS OVER 100 DEGREE WEATHER. WE WAITED MAYB 10MINS AND THE BRAKE BECAME SOMEONE MANAGEABLE TO PUSH AND THE VEHICLE STARTED AS SOON AS IT DID START SMOKE STARTED COMING OUT FROM THE HOOD DROVE TO A NEAR BY…
Owner-reported narrative. 160,000 miles reported. Look up ODI 11354078 at NHTSA ↗
Owner report 11383154 · 2020-12-12 (December 12, 2020)
T O WHOM IT MAY CONCERN, THANK YOU FOR ASSISTING ME DURING THIS PROCESS. MY CAR I PURCHASED NEW AND I WOULD LIKE TO SAY A FEW MONTH INTO OWNING MY CAR IVE HAD SERVAL INCIDENCE WHERE MY CAR WOULD COMPLETELY SHUT OFF WHILE I'M A RED LIGHT FOR AWHILE DUE TO TRAFFICS. MY CAR HAS AN ECO BUTTON WHERE I CAN TURN IT OFF AND ON SO IT DOESN'T 'SHUT DOWN' WHEN I COME TO A STOP. THE REASON I'M SO UPSET WITH THIS IS BECAUSE 2-3 TIMES IT'S HAPPENED TO I'VE HAD MY TODDLER WITH ME AND IN ORDER FOR ME TO GO (WHEN THE CAR SHOULD AUTOMATICALLY TURN ON ONCE I RE…
Owner-reported narrative. 1,020 miles reported. Look up ODI 11383154 at NHTSA ↗
Owner report 11192391 · 2019-03-29 (March 29, 2019)
TL* THE CONTACT OWNS A 2019 FORD FUSION. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL SEIZED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE ACCELERATOR PEDAL RETURNED TO NORMAL. IN ADDITION, THE CONTACT STATED THAT THE BRAKES SEIZED WHILE IN TRAFFIC THIS WEEK, WHICH ALMOST CAUSED A CRASH AND THE CHECK MANUAL WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO FLAMMER FORD (3335 COMMERCIAL WAY, SPRING HILL, FL 34606, [phone removed]) WHERE IT WAS DIAGNOSED THAT AN AUTO STOP/START MODULE NEEDED TO BE INSTALLED.…
Owner-reported narrative. 8,070 miles reported. Look up ODI 11192391 at NHTSA ↗
Owner report 11222323 · 2019-06-24 (June 24, 2019)
WITH CRUISE CONTROL SET, PRESSING THE + BUTTON AND HOLDING FOR A FEW SECONDS TO INCREASE THE SPEED A FEW MILE PER HOUR WILL CAUSE THE VEHICLE TO CONTINUE ACCELERATING UNTIL THE 'CANCEL' BUTTON OR THE 'OFF' BUTTON IS PRESSED. PRESSING THE BRAKE PEDAL WILL ALSO STOP THE RUN AWAY ACCELERATION. DURING THE RUN-AWAY ACCELERATING, PRESSING THE + BUTTON OR THE - BUTTON WILL NOT STOP THE ACCELERATION. ADDITIONALLY, WITH CRUISE SET, PRESSING THE - BUTTON FOR A FEW SECONDS WILL CAUSE A RUN-AWAY DECELERATION. THE VEHICLE IS PRESENTLY BEING LOOKED AT BY THE…
Owner-reported narrative. 260 miles reported. Look up ODI 11222323 at NHTSA ↗
Owner report 11298008 · 2020-01-08 (January 8, 2020)
TL* THE CONTACT OWNS A 2019 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE FRONT AXLE ON THE PASSENGER SIDE FRACTURED CAUSING THE TIRE TO FOLD UNDER THE VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE COULD NOT BE TURNED TO THE LEFT OR RIGHT DIRECTION. THE VEHICLE HEADED STRAIGHT FOR 30 YARDS AND WENT OVER A CURB LANDING ON AN INCLINE OF A PRIVATE PROPERTY. ALL THE AIR BAGS DEPLOYED EXCEPT FOR THE FRONT DRIVER SIDE AND STEERING WHEEL AIR BAGS WHICH FAILED. A POLICE REPORT WAS FILED UNDER REPORT NUMBER…
Owner-reported narrative. 13,000 miles reported. Look up ODI 11298008 at NHTSA ↗
Owner report 11306132 · 2020-01-30 (January 30, 2020)
PRIOR TO RECALL NOTICE; ON 12-20-19 HUSBAND NOTICED COOLANT L LEVEL DOWN AT APPROXIMATELY 7,000 MILES. WENT TO LOCAL FORD DEALER TO PURCHASE COOLANT. WHILE THERE DEALER ASKED SEVERAL QUESTIONS CONCERNING SPECIFICS; LIKE, IS COOLANT LEAKING FROM YOUR ENGINE AND IS IT VISIBLE ON THE GROUND; HUSBAND SAID NO. RETUNED HOME WITH COOLANT AND FILLED THE RESERVOIR. JANUARY 18TH, 2020, RECEIVE RECALL NOTICE FROM FORD ADVISING COOLANT MAY BE INTRUDING INTO THE CYLINDERS; ADVISING TO CONTACT LOCAL DEALER FOR SERVICE. JANUARY 21ST, CAR INTO SERVICE TO…
Owner-reported narrative. 7,671 miles reported. Look up ODI 11306132 at NHTSA ↗
Owner report 11563039 · 2024-01-02 (January 2, 2024)
The contact owns a 2019 Ford Fusion. The contact stated that they noticed that the amount of mileage they should be able to drive was significantly lower than what was stated when manufactured. When they initially started the vehicle, it would display a rough start, and a cloud of white smoke would come from the fuel pipe from the rear. The check engine light had illuminated. The contact was informed that the failure was related to the TSB with the NHTSA Number: 10214126 (Engine and Engine Cooling) however the VIN was not included. The vehicle…
Owner-reported narrative. 87,000 miles reported. Look up ODI 11563039 at NHTSA ↗