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U.S. public vehicle records

2016 Ford FUSION problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

1,614 owner complaints analyzed

13 distinct recall campaigns

78,000 mi median reported failure mileage

Scope: 2016 model year. Data snapshot: . 906 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 440 of 1,614 complaints (27.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting22113.7%
Braking behavior21813.5%
Steering behavior18311.3%
Engine operation1046.4%
Electrical and battery issues613.8%
Fuel system concerns332.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
440
Power Train
294
Unknown Or Other
206
Steering
176
Electrical System
141
Engine And Engine Cooling
105
Back Over Prevention
93
Service Brakes
84
Component breakdown data
CategoryCount
Engine440
Power Train294
Unknown Or Other206
Steering176
Electrical System141
Engine And Engine Cooling105
Back Over Prevention93
Service Brakes84

Engine: 440; Power Train: 294; Unknown Or Other: 206; Steering: 176; Electrical System: 141; Engine And Engine Cooling: 105; Back Over Prevention: 93; Service Brakes: 84

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
107
25,000 to 49,999
99
50,000 to 74,999
214
75,000 to 99,999
207
100,000 to 149,999
216
150,000 and above
63
Reported problems by failure mileage data
CategoryCount
Under 25,000107
25,000 to 49,99999
50,000 to 74,999214
75,000 to 99,999207
100,000 to 149,999216
150,000 and above63

Under 25,000: 107; 25,000 to 49,999: 99; 50,000 to 74,999: 214; 75,000 to 99,999: 207; 100,000 to 149,999: 216; 150,000 and above: 63

100,000 to 149,999 miles has the most reports with usable mileage (216). 708 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
3
2016
49
2017
51
2018
125
2019
150
2020
186
2021
138
2022
188
2023
248
2024
180
2025
161
2026
135
Complaints over time data
CategoryCount
20153
201649
201751
2018125
2019150
2020186
2021138
2022188
2023248
2024180
2025161
2026135

2015: 3; 2016: 49; 2017: 51; 2018: 125; 2019: 150; 2020: 186; 2021: 138; 2022: 188; 2023: 248; 2024: 180; 2025: 161; 2026: 135

Pattern summary

Engine leads the component reports. Transmission and shifting appears in 221 complaint narratives. Braking behavior appears in 218 complaint narratives. Steering behavior appears in 183 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10750248 · 2015-08-21 (August 21, 2015)

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION SLIPPED WHEN SHIFTED INTO SECOND OR THIRD GEAR. IN ADDITION, THE CONTACT MENTIONED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

Owner-reported narrative. 2,000 miles reported. Look up ODI 10750248 at NHTSA ↗

Owner report 10892775 · 2016-08-03 (August 3, 2016)

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING AND THE GEAR SHIFTER SHIFTED INTO PARK, THE FRONT PASSENGER ATTEMPTED TO EXIT THE VEHICLE, BUT THE GEAR SHIFTER DISENGAGED INTO REVERSE. AS A RESULT, THE VEHICLE ROLLED AWAY AND DRAGGED THE FRONT PASSENGER ALONG UNTIL THE VEHICLE CAME TO A HALT ON LEVELED SURFACE. THE FRONT PASSENGER SUSTAINED HEAD, SPINE, AND RIB INJURIES AS WELL AS ABRASIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED. THE MA…

Owner-reported narrative. Look up ODI 10892775 at NHTSA ↗

Owner report 10840404 · 2016-03-07 (March 7, 2016)

2016 FORD FUSION RECEIVED FROM DEALER ON DEC 2015. AT 39 MILES ON THE ODOMETER, FUSION WOULD NOT START, AND ALL ALARMS CAME ON (LOW TIRE PRESSURE, ENGINE OVERHEAT, PARKING BRAKE, PARKING SENSORS, ETC). CAR STARTED AFTER HITTING OK AND SEVERAL MORE CRANKS. FEB 2015 - AT ABOUT 2500 MILES, THE CAR WOULD NOT START FOR THE SECOND TIME, AND THE THIRD TIME WAS AT 3000 MILES, ALL WITH THE SAME EXACT ALARM BEHAVIOR. THE FOURTH TIME OCCURRED ON MARCH 7, 2016 WITH 3200 MILES ON ODOMETER; THE CAR DIED IN THE MIDDLE OF THE HIGHWAY AND WHILE GOING 45…

Owner-reported narrative. 3,200 miles reported. Look up ODI 10840404 at NHTSA ↗

Owner report 10882839 · 2016-07-06 (July 6, 2016)

I BOUGHT MY 2016 FUSION IN JANUARY SO IT IS 6 MONTHS OLD. I WAS DRIVING DOWN THE ROAD AND HAD COMPLETE BRAKE FAILURE WITH NO PRIOR PROBLEMS ON THIS BRAND NEW CAR ! I HAD TO USE THE EMERGENCY BRAKE TO SLOW DOWN MY CAR AND EVENTUALLY STOP. ALSO THERE IS A PROBLEM WITH THE REAR-END SUSPENSION, EVERY TIME I HIT A BUMP NO MATTER HOW SMALL, IT "TOSSES" MY CAR TO THE RIGHT. THIS IS VERY FRUSTRATING AS I HAVE A NEW CAR THAT I DO NOT FEEL SAFE DRIVING THAT WAS EXPENSIVE TO BUY, BUT WANTED A SAFE CAR TO TRANSPORT MY NEWBORN IN.

Owner-reported narrative. 23,000 miles reported. Look up ODI 10882839 at NHTSA ↗

Owner report 10851865 · 2016-03-28 (March 28, 2016)

THE STEERING ASSIST, ELECTRIC POWER STEERING, HAD A "FAULT" AND THE CAR WOULD NOT START/CRANK. BEFORE THIS HAPPENED THE STEERING WAS STRANGE, IT WAS LIKE THERE WERE STRING WINDS WHEN DRIVING ON THE HIGHWAY, THE CAR WOULD SWAY SIDE TO SIDE.

Owner-reported narrative. 400 miles reported. Look up ODI 10851865 at NHTSA ↗

Owner report 10819919 · 2016-01-13 (January 13, 2016)

I PURCHASED A 2016 FORD FUSION SE BRAND NEW AND AFTER A WEEK OF OWNING THE CAR I WAS DRIVING DOWN THE ROAD AND THE CAR JERKED VERY HARD, I HAD TO CHECK MY REARVIEW MIRROR THOUGHT SOMEONE REAR ENDED ME BUT NO THE CAR BEHIND WAS SOME DISTANCE AWAY. IT SLOWED SOME WHILE I HAD MY FOOT ON THE GAS BUT PICKED UP SPEED SHORTLY AFTER. I IGNORED THAT FIGURED IT WAS NO BIG DEAL. I WAS DRIVING A FEW WEEKS AFTER THAT OCCURRENCE IN THE CITY AND THE CAR MADE A REVING UP NOISE AND I THOUGHT WHO CAR IS THAT I CONTINUED TO DRIVE AND NOTICED IT WAS MY CAR MAKING …

Owner-reported narrative. 125 miles reported. Look up ODI 10819919 at NHTSA ↗

Owner report 10861936 · 2016-04-28 (April 28, 2016)

INSERTING KEY INTO IGNITION FUEL PUMP WOULD KICK ON OCCASIONALLY, THE DOORS WOULDN'T ALWAYS UNLOCK UPON SHUTTING CAR OFF, DASH AND RADIO DELAYED COMING ON AT TIMES UPON STARTING, UNLOCKING DOORS WITH KEY FOB THERE WOULD BE STATIC COMING FROM BACK SPEAKERS, KEYLESS ENTRY WOULD UNLOCK BUT NOT ALWAYS RELOCK, A FEW TIMES THE KEY WOULDN'T START CAR THERE WOULD BE NO REACTION AT TURNING OVER, DASH WOULD LIGHT UP AT TIMES WHEN NO KEY WAS IN IGNITION AND CAR LOCKED, HEATER WOULD BLOW HOT AIR THEN TURN TO COLD AS IF A/C WAS ON, ONE DAY BATTERY WAS DEAD …

Owner-reported narrative. 6,700 miles reported. Look up ODI 10861936 at NHTSA ↗

Owner report 10906782 · 2016-09-15 (September 15, 2016)

WHILE DRIVING DOWN THE HIGHWAY IN CONGESTED TRAFFIC THE VEHICLE SUDDENLY LOST ALL ENGINE POWER. THE ENGINE AND CAR STARTED SHAKING AND THE ENGINE IDLED BACK AND FORTH BETWEEN 1000 AND 2500 RPM'S. A MESSAGE APPEARED ON THE INFORMATION SCREEN "SEE MANUAL". THE CAR HAD NO ACCELERATION AT ALL AND I HAD TO COAST THROUGH SEVERAL LANES OF TRAFFIC TO THE SHOULDER. ALL ELECTRICAL REMAINED WORKING. JUST NO ENGINE POWER AT ALL. I SHUT THE VEHICLE OFF AND STARTED IT BACK UP, IT STRUGGLED TO START AT FIRST. WHILE DRIVING TO THE FORD DEALERSHIP F…

Owner-reported narrative. 12,900 miles reported. Look up ODI 10906782 at NHTSA ↗

Owner report 10918451 · 2016-10-24 (October 24, 2016)

GAS TANK THAT COULD CAUSE A FIRE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY WERE NOT ABLE TO DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE FAILURE MILEAGE WAS AT 3,000. DS

Owner-reported narrative. 3,000 miles reported. Look up ODI 10918451 at NHTSA ↗