2014 Ford FUSION problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
1,328 owner complaints analyzed
19 distinct recall campaigns
75,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 839 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 317 of 1,328 complaints (23.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 338 | 25.5% |
| Transmission and shifting | 199 | 15.0% |
| Braking behavior | 172 | 13.0% |
| Engine operation | 106 | 8.0% |
| Electrical and battery issues | 63 | 4.7% |
| Fuel system concerns | 22 | 1.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 317 |
| Power Train | 227 |
| Engine | 204 |
| Unknown Or Other | 152 |
| Electrical System | 151 |
| Service Brakes | 87 |
| Seat Belts | 73 |
| Fuel/Propulsion System | 71 |
Steering: 317; Power Train: 227; Engine: 204; Unknown Or Other: 152; Electrical System: 151; Service Brakes: 87; Seat Belts: 73; Fuel/Propulsion System: 71
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 110 |
| 25,000 to 49,999 | 124 |
| 50,000 to 74,999 | 183 |
| 75,000 to 99,999 | 185 |
| 100,000 to 149,999 | 184 |
| 150,000 and above | 53 |
Under 25,000: 110; 25,000 to 49,999: 124; 50,000 to 74,999: 183; 75,000 to 99,999: 185; 100,000 to 149,999: 184; 150,000 and above: 53
75,000 to 99,999 miles has the most reports with usable mileage (185). 489 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 2 |
| 2014 | 39 |
| 2015 | 48 |
| 2016 | 71 |
| 2017 | 125 |
| 2018 | 165 |
| 2019 | 208 |
| 2020 | 119 |
| 2021 | 99 |
| 2022 | 132 |
| 2023 | 110 |
| 2024 | 99 |
| 2025 | 74 |
| 2026 | 37 |
2013: 2; 2014: 39; 2015: 48; 2016: 71; 2017: 125; 2018: 165; 2019: 208; 2020: 119; 2021: 99; 2022: 132; 2023: 110; 2024: 99; 2025: 74; 2026: 37
Pattern summary
Steering leads the component reports. Steering behavior appears in 338 complaint narratives. Transmission and shifting appears in 199 complaint narratives. Braking behavior appears in 172 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10554243 · 2013-12-01 (December 1, 2013)
I WAS DRIVING HOME ON A 2 LANE HWY. AND MESSAGE CAME "STEERING FAULT SERVICE NOW" I CALLED THE DEALERSHIP FROM THE CAR AND WAS TOLD IF THE CAR WASN'T DOING ANYTHING ABNORMAL, KEEP DRIVING AND BRING IT IN MONDAY. I ARRIVED HOME SAFELY TURNED OFF CAR AND TOOK PKGS. IN THE HOUSE. I CAME BACK OUT AND STARTED THE CAR RIGHT AWAY AND THE MESSAGE WAS "LOSS OF STEERING" AND INDEED NO POWER STEERING. I CALLED FORD AND THEY SENT A TOW TRUCK DRIVER AND WE TOOK IT TO THE DEALERSHIP. IT HASN'T BEEN SERVICED YET. *TR
Owner-reported narrative. 2,400 miles reported. Look up ODI 10554243 at NHTSA ↗
Owner report 10568416 · 2014-02-27 (February 27, 2014)
VERY SHORTLY AFTER FIRST ADJUSTING THE STEERING WHEEL'S TILT AND TELESCOPE (WHICH MAY BE UNRELATED), DURING A SHORT DRIVE, MANY CONTROLS ATTACHED TO THE STEERING WHEEL STOPPED FUNCTIONING. THIS INCLUDED TURN SIGNALS, CRUISE CONTROL, CELL PHONE CONTROLS ON THE STEERING WHEEL, RADIO VOLUME ON STEERING WHEEL, AND INFORMATION DISPLAY CONTROLS ON THE STEERING WHEEL. OF THESE, THE TURN SIGNALS ARE PROBABLY MOST CRITICAL TO SAFE OPERATION. NOTE THAT THE HORN, AND THE WINDSHIELD WIPER/WASHER, CONTINUED FUNCTIONING PROPERLY. THE NEXT MORNING, A SALE…
Owner-reported narrative. 398 miles reported. Look up ODI 10568416 at NHTSA ↗
Owner report 10606838 · 2014-06-29 (June 29, 2014)
WHILE DRIVING 35 MPH THE CAR STALLED AND I GOT A WARNING MESSAGE STATING 'TRANSMISSION IS IN PARK'. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. PUT ON MY FLASHERS, PUT THE CAR IN PARK AND TURNED IT OFF. I TURNED IT BACK ON AND THE MESSAGE WAS GONE AND IT GOT ME HOME. TOOK IT TO BOWEN SCARFF FORD ON 6/26, THEY KEPT IT OVERNIGHT AND SAID NOTHING SHOWED UP ON THEIR DIAGNOSTIC TESTS AND GAVE IT BACK SAYING NOTHING IS WRONG WITH IT. THE CAR STALLED. HAD I BEEN ON A HIGHWAY OR A MIDDLE LANE I MOST LIKELY WOULD HAVE BEEN HIT. I DO NOT FEEL SAFE DRIVI…
Owner-reported narrative. 4,300 miles reported. Look up ODI 10606838 at NHTSA ↗
Owner report 10618473 · 2014-08-03 (August 3, 2014)
I HAD MY 2014 FORD FUSION BROUGHT TO WALMART FOR AN OIL CHANGE ON JULY 11, 2014. THE TECHNICIANS COMMENT ON THE SERVICE ORDER/RECEIPT STATED TRANSMISSION IS LEAKING. THE TECHNICIAN INVITED TO THEIR WORK AREA AND SHOWED ME THE LEAK. I CALLED THE DEALERSHIP I BOUGHT MY CAR FROM TO SCHEDULE AN APPOINTMENT. I DROPPED OFF THE CAR TO THEM ON JULY 28, 2014 AROUND 5:00 PM. ON THE FOLLOWING DAY, I RECEIVED A CALL FROM THEM TELLING ME THAT THE CAR WAS FIXED. THE PROBLEM WAS THE ? LEFT FRONT AXLE SEAL LEAKS. RESEARCHING ON THE INTERNET, I FOUND OUT THIS I…
Owner-reported narrative. 8,330 miles reported. Look up ODI 10618473 at NHTSA ↗
Owner report 10610294 · 2014-07-14 (July 14, 2014)
FORWARD COLLISION WARNING.THIS SYSTEM IS SUPPOSED TO WARN YOU THAT THE CAR IS STOPPED AT A LIGHT AND YOU APPROACHES CAR OR IF HE PULLS IN FRONT OF YOU SLOWS DOWN QUICK TO GIVE YOU SUFFICIENT TIME TO STOP.ON MY CAR YOU HAVE TO BE 10 FEET FROM THE OTHER CAR OR AT TIMES IT DOESN'T WORK AT ALL. TO PROVE THIS I HAVE RUN MANY TESTS. THE DEALER SAYS WHEN FOLLOWING CLOSELY BEHIND A VEHICLE OR ONE STOPS QUICKLY IN FRONT OF YOU THE RED LIGHTS ARE NOT COMING ON THE AND ACTIVATING THE DRIVER ASSISTED BRAKING. THEY HAVE NOT BEEN ABLE TO FIND ANY TROUBLE AN…
Owner-reported narrative. 1,792 miles reported. Look up ODI 10610294 at NHTSA ↗
Owner report 10648826 · 2014-10-20 (October 20, 2014)
I WAS EXITING A FREEWAY WHEN I EXPERIENCED MY FIRST PROBLEM. IN THE MIDDLE OF TRAFFIC, MY CAR SHUT OFF AND I LOST MOST FUNCTIONALITY OF THE VEHICLE. THE DASHBOARD DISPLAYED AN ALERT TRANSMISSION NOT IN PARK. I WAS DRIVING NORMALLY AND DID NOT PRESS ANY BUTTONS OR MAKE ANY ADJUSTMENTS TO THE GEARS. HE ONLY THING THAT WAS FUNCTIONING WAS THE BRAKES AND STEERING WHEEL, I HAD NO CONTROL OVER THE GAS. THE PROBLEM HAPPENED AGAIN THE NEXT DAY. I WAS SPEEDING UP TO GET ON TO THE FREEWAY WHEN MY CAR SHUT OFF AGAIN, DISPLAYING THE SAME MESSAGE. HOWEVER,…
Owner-reported narrative. 5,130 miles reported. Look up ODI 10648826 at NHTSA ↗
Owner report 10586200 · 2014-05-02 (May 2, 2014)
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING AS THE TRACTION CONTROL AND POWER STEERING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 4,000. UPDATED 07/01/14 MA
Owner-reported narrative. 4,000 miles reported. Look up ODI 10586200 at NHTSA ↗
Owner report 10568358 · 2014-03-11 (March 11, 2014)
2014 FORD FUSION TITANIUM LOST ALL ELECTRICAL POWER ON 03/03/2014 WHEN MY WIFE PULLED INTO THE GARAGE. SHE SAID THAT SHE TRIED TO REMOVE THE CD DISC BUT IT WOULD NOT EJECT. I WENT INTO THE GARAGE AND FOUND THAT THERE WAS NO ELECTRICAL POWER AT ALL. I THEN OPEN THE HOOD AND REMOVED THE POSITIVE BATTERY CABLE FROM THE BATTERY AND REINSTALLED IT AFTER 1 MINUTE AND EVERYTHING RETURNED TO NORMAL. THERE HAS NOT BEEN ANYMORE INCIDENTS SINCE TODAY'S DATE OF 03/11/2014.
Owner-reported narrative. 1,235 miles reported. Look up ODI 10568358 at NHTSA ↗
Owner report 10595042 · 2014-05-30 (May 30, 2014)
I PURCHASED A 2014 FORD FUSION ON MARCH 24, 2014. MY SON WAS DRIVING ON THE EXPRESSWAY AND THE STEERING WHEEL WOULD NOT TURN FOR HIM TO CHANGE LANES TO EXIT. THE NEXT DAY(MAY 6TH) HE TOOK THE CAR BACK TO THE DEALER AND THEY KEPT THE CAR FOR TWO DAYS. AGAIN, HE WAS DRIVING ON THE EXPRESSWAY FROM THE DEALER (MAY 8TH) AND THE STEERING FROZE AND HE HAD TO MANEUVER THE CAR TO EXIT THE EXPRESSWAY. THE NEXT DAY HE TOOK THE CAR BACK TO THE DEALER. THE SERVICE DEPARTMENT (AFTER DIAGNOSING THE SITUATION FOR THREE DAYS) STATED THAT FORD CHANGED FROM HYDRA…
Owner-reported narrative. 1,008 miles reported. Look up ODI 10595042 at NHTSA ↗
Owner report 10584148 · 2014-04-22 (April 22, 2014)
BOUGHT A NEW 2014 FORD FUSION IN OCTOBER. WHEN FUEL TANK IS FULL, THERE IS A LOUD AND DISTINCT NOISE ORIGINATING FROM THE BACK OF THE CAR WHICH APPEARS TO BE COMING FROM THE FUEL TANK. INITIAL INSPECTION BY FORD FAILED TO DETERMINE THE NATURE OF THE PROBLEM AS THEY WERE NOT ABLE TO REPLICATE THE NOISE. DRIVING THE CAR FOR SEVERAL WEEKS LED ME TO DETERMINE THAT THE NOISE WAS PRESENT ONLY WHEN THE FUEL TANK WAS AT LEAST 5/8S FULL. I BROUGHT THE CAR BACK TO FORD TWICE, BOTH TIMES WITH A FULL TANK OF GAS. TWO DIFFERENT SERVICE MANAGERS TELL ME…
Owner-reported narrative. 200 miles reported. Look up ODI 10584148 at NHTSA ↗
Owner report 10632279 · 2014-09-10 (September 10, 2014)
BOUGHT A NEW 2014 FORD FUSION SE EGO BOOST IN JULY OF 2014. WHEN FUEL TANK IS FULL, THERE IS A LOUD AND DISTINCT RATTLING NOISE ORIGINATING FROM THE BACK OF THE CAR WHICH APPEARS TO BE COMING FROM THE FUEL TANK. INITIAL INSPECTION BY FORD FAILED TO DETERMINE THE NATURE OF THE PROBLEM AS THEY WERE NOT ABLE TO REPLICATE THE NOISE. DRIVING THE CAR FOR SEVERAL WEEKS LED ME TO DETERMINE THAT THE NOISE WAS PRESENT ONLY WHEN THE FUEL TANK WAS FULL. I BROUGHT THE CAR BACK TO FORD TWICE, BOTH TIMES WITH A FULL TANK OF GAS. THE SERVICE MANAGER TOLD ME…
Owner-reported narrative. Look up ODI 10632279 at NHTSA ↗