2010 Ford FUSION problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
5,126 owner complaints analyzed
11 distinct recall campaigns
72,000 mi median reported failure mileage
Scope: 2010 model year. Data snapshot: . 4,016 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 1,640 of 5,126 complaints (32.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 1,690 | 33.0% |
| Braking behavior | 679 | 13.2% |
| Engine operation | 597 | 11.6% |
| Transmission and shifting | 358 | 7.0% |
| Electrical and battery issues | 178 | 3.5% |
| Fuel system concerns | 99 | 1.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 1640 |
| Power Train | 810 |
| Vehicle Speed Control | 789 |
| Engine | 700 |
| Air Bags | 590 |
| Fuel/Propulsion System | 484 |
| Service Brakes | 435 |
| Electrical System | 319 |
Steering: 1,640; Power Train: 810; Vehicle Speed Control: 789; Engine: 700; Air Bags: 590; Fuel/Propulsion System: 484; Service Brakes: 435; Electrical System: 319
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 346 |
| 25,000 to 49,999 | 779 |
| 50,000 to 74,999 | 951 |
| 75,000 to 99,999 | 706 |
| 100,000 to 149,999 | 874 |
| 150,000 and above | 360 |
Under 25,000: 346; 25,000 to 49,999: 779; 50,000 to 74,999: 951; 75,000 to 99,999: 706; 100,000 to 149,999: 874; 150,000 and above: 360
50,000 to 74,999 miles has the most reports with usable mileage (951). 1,110 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2009 | 9 |
| 2010 | 111 |
| 2011 | 138 |
| 2012 | 301 |
| 2013 | 1169 |
| 2014 | 351 |
| 2015 | 340 |
| 2016 | 344 |
| 2017 | 468 |
| 2018 | 591 |
| 2019 | 396 |
| 2020 | 284 |
| 2021 | 181 |
| 2022 | 162 |
| 2023 | 131 |
| 2024 | 85 |
| 2025 | 46 |
| 2026 | 19 |
2009: 9; 2010: 111; 2011: 138; 2012: 301; 2013: 1,169; 2014: 351; 2015: 340; 2016: 344; 2017: 468; 2018: 591; 2019: 396; 2020: 284; 2021: 181; 2022: 162; 2023: 131; 2024: 85; 2025: 46; 2026: 19
Pattern summary
Steering leads the component reports. Steering behavior appears in 1,690 complaint narratives. Braking behavior appears in 679 complaint narratives. Engine operation appears in 597 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10339693 · 2010-06-23 (June 23, 2010)
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHEN APPLYING THE BRAKES FROM ANY SPEED, THE STEERING WHEEL WOULD SLIGHTLY TURN TO THE RIGHT. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT STATED HE NOTICED THAT FAILURE SINCE PURCHASING THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 1,300. UPDATED 08/11/10. *LJ THE CONSUMER STATED THE VEHICLE WOULD PULL TO THE LEFT OR RIGHT WHEN COMING TO A STOP. UPDATED 08/17/10*JB
Owner-reported narrative. 1,300 miles reported. Look up ODI 10339693 at NHTSA ↗
Owner report 10363555 · 2010-11-01 (November 1, 2010)
I HAVE A BRAND NEW 2010 FORD FUSION THAT HAS APPROXIMATELY 3000 MILES ON IT. I HAD A BAD EXPERIENCE WHERE THE POWER STEERING SUDDENLY STOPPED WORKING WHILE PULLING MY CAR OUT OF A PARKING GARAGE. THE VEHICLE CONSOLE DISPLAY SHOWED A 'POWER STEERING ASSIST FAILURE' MESSAGE. I PULLED MY CAR OVER TO THE SIDE WITH CONSIDERABLE EFFORT AND SHUT THE IGNITION OFF. AFTER A FEW MINUTES WAIT, I RESTARTED THE CAR AND EVERYTHING WAS NORMAL. WITHIN A FEW MINUTES, A LESS THAN A MILE TRAVELED, THE SAME FAILURE OCCURRED AND THE SAME MESSAGE WAS DISPLAYED W…
Owner-reported narrative. 3,500 miles reported. Look up ODI 10363555 at NHTSA ↗
Owner report 10305554 · 2010-02-04 (February 4, 2010)
2010 FORD FUSION HYBRID PURCHASED 08/07/09 IF I AM READING THE PAPERWORK CORRECTLY IT WAS MANUFACTURED IN HERMOSILLO, MEXICO 6/23/09 10/20/09 BRAKES FAILED (PEDAL GOES TO FLOOR & WARNING DASH LIGHTS LIT), SLOWED WITH PARKING BRAKE, BRAKES OKAY AFTER ENGINE TURN OFF AND RESTART. DEALER FOUND NOTHING, NO CODES, NO TSB'S, NO SSM'S 10/28/09 BRAKES FAILED AS ABOVE, SLOWED WITH PARKING BRAKE, BRAKES OKAY AFTER ENGINE TURN OFF AND RESTART. DEALER FOUND NOTHING, NO CODES. 10/30/09 BRAKES FAILED TWICE AS ABOVE, SLOWED WITH PARKING BRAKE, BRAKES OK…
Owner-reported narrative. 1,602 miles reported. Look up ODI 10305554 at NHTSA ↗
Owner report 10307130 · 2010-02-07 (February 7, 2010)
I EXPERIENCED BRAKING PROBLEMS WITH MY FUSION HYBRID MULTIPLE TIMES NEARLY CRASHING INTO STOPPED CARS. THIS WAS ESPECIALLY BAD IN ROUGH CONDITIONS. THE FORD DEALER TOLD ME IT WAS MY DRIVING HABITS NOT THE VEHICLE. *TW
Owner-reported narrative. 550 miles reported. Look up ODI 10307130 at NHTSA ↗
Owner report 10313517 · 2010-02-24 (February 24, 2010)
WHILE UNDER NORMAL DRIVING CONDITIONS AND HABITS, WE EXPERIENCED A COMPLETE INSTRUMENT CLUSTER FAILURE IN OUR 2010 FORD FUSION HYBRID THIS PAST SATURDAY, FEB 20. 2010. DURING THE SAME INCIDENT WE EXPERIENCED A SYMPTOM OF DIMINISHED POWER WHILE ACCELERATING AS WELL AS OVERLY SENSITIVE AND /OR MUSHY BRAKES. THERE HAVE BEEN OTHER REPORTED INSTANCES WHERE THE BRAKE SYSTEM HAS GLITCHED AS WELL DURING REGENERATIVE BRAKING CAUSING AN ABRUPT APPLICATION OF HYDRAULIC SYSTEM OVER RIDING THE REGENERATIVE SYSTEM, BRAKE SYSTEM CONTINUES TO HAVE ISSUES EVEN …
Owner-reported narrative. 6,700 miles reported. Look up ODI 10313517 at NHTSA ↗
Owner report 10320678 · 2010-03-18 (March 18, 2010)
MY 2010 FORD FUSION SEL 6CYL. HAS STALLED TWICE ONCE DURING A ROLLING STOP AND THE SECOND TIME FULLY STOPPED. BOTH TIMES THE CAR JUST LOST ALL POWER AND THE ELECTRONICS INSIDE THE CAR QUIT WORKING WHEN RESTARTED. AFTER TURNING THE CAR OFF A SECOND TIME AND RESTARTING AGAIN THE ELECTRONICS STARTED WORKING AGAIN. NOTHING HAS BEEN DONE TO FIX IT YET AS THE DEALER HAS NOT HEARD OF THE COMPLAINT AND WILL CHARGE ME A SERVICE CALL IF THEY CAN NOT FIND THE PROBLEM EVEN THOUGH THE CAR HAS ONLY 7500 MILES ON IT. *TR
Owner-reported narrative. 7,500 miles reported. Look up ODI 10320678 at NHTSA ↗
Owner report 10284037 · 2009-09-15 (September 15, 2009)
TROUBLE STARTING LIKE THE STARTER IS DEFECTIVE, BUT THAT DOESN'T SEEM TO BE THE PROBLEM. AUTOMATIC TRANSMISSION THAT JERKS WHEN SHIFTING. *TR
Owner-reported narrative. 2,000 miles reported. Look up ODI 10284037 at NHTSA ↗
Owner report 10285614 · 2009-09-29 (September 29, 2009)
TL*THE CONTACT OWNS A 2010 FORD FUSION. WHEN ACCELERATING UPHILL, THE VEHICLE ROLLED BACKWARDS. AS A CONSEQUENCE, HIS RISK FOR A VEHICLE CRASH WAS INCREASED. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE; HOWEVER, HE IS CONCERNED THAT THE TRANSMISSION HAS FAILED. THE FAILURE AND CURRENT MILEAGES WERE 200.
Owner-reported narrative. 200 miles reported. Look up ODI 10285614 at NHTSA ↗
Owner report 10273260 · 2009-06-09 (June 9, 2009)
I BOUGHT A 2010 FORD FUSION HYBRID ON MAY 23, 2009 FROM CROWN FORD OF FAYETTEVILLE, NC. ON MAY 27, WHILE DRIVING DOWN THE ROAD, THE BREAKS SUDDENLY HIT THE FLOOR AND THERE WAS MINIMAL RESISTANCE. I EVENTUALLY BROUGHT THE CAR TO A HALT IN A PARKING LOT. IT WAS TOWED TO CROWN FORD AND THEY SAID IT WAS ONLY AIR IN THE BREAKS AND THE CAR WAS NOW SAFE FOR MY FAMILY. 4 DAYS LATER ON MAY 31ST WHILE I WAS IDLING AT A STOP LIGHT WITH MY DAUGHTER IN THE BACK SEAT, THE BREAKS WENT TO THE FLOOR/FAILED AGAIN AND I HAD TO UTILIZED THE EMERGENCY BREAK TO…
Owner-reported narrative. 200 miles reported. Look up ODI 10273260 at NHTSA ↗
Owner report 10312927 · 2010-02-22 (February 22, 2010)
OUR 2010 FORD FUSION IS STARTING TO SPLIT TO SPLIT AT THE SEAMS LITERALLY. ON THE PASSENGER FRONT DOOR ON THE ARMREST WHERE THE WINDOW SWITCH IS, THE PANEL IS STARTING TO SEPARATE & COME APART. THE TOP OF THE PANEL BULGES UPWARDS AS IF SOMETHING IN THE DOOR IS PUSHING IT UP. MY CONCERN IS ESPECIALLY HERE IN NJ WITH THE RECENT SNOW & RAIN, MOISTURE & DUST COULD COME IN THROUGH THE CRACK & EITHER SHORT OUT OR DISABLE THE ELECTRICAL WIRING IN THE DOOR (SPEAKERS, WINDOW, ETC). THE FAILURE STARED AT 2000 MILES & THE SPLIT GETS BIGGER EACH DAY & CURR…
Owner-reported narrative. 2,000 miles reported. Look up ODI 10312927 at NHTSA ↗
Owner report 10303178 · 2010-01-29 (January 29, 2010)
TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT SHE NOTICED GAS POURING OUT OF HER GAS TANK. SHE HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THERE WAS A HOLE IN THE TANK ABOUT THE SIZE OF A QUARTER. THE FIRE DEPARTMENT HAD TO BE CALLED OUT DUE TO THE FUEL LEAKAGE. SHE DID NOT KNOW HOW THE PUNCTURE COULD HAVE HAPPENED. SHE CALLED THE MANUFACTURER AND WAS TOLD THAT THEY WOULD COMPILE A REPORT BUT OFFERED NO FURTHER ASSISTANCE AT THE TIME. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 20,000.
Owner-reported narrative. 20,000 miles reported. Look up ODI 10303178 at NHTSA ↗
Owner report 10346883 · 2010-08-02 (August 2, 2010)
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE VEHICLE WAS EQUIPPED WITH A CAP LESS FUEL TANK. THE CONTACT OBSERVED WHENEVER DISPENSING FUEL INTO THE FUEL TANK TO THE FULL CAPACITY, THE AUTOMATIC SHUT OFF WOULD NOT FUNCTION AND FUEL CONTINUED TO SPILL OUT OF THE FILLER NECK ONTO THE GROUND. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CONTACT HAD SIGNIFICANT T CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 3,600.
Owner-reported narrative. 3,600 miles reported. Look up ODI 10346883 at NHTSA ↗